Hotel near Waikiki,Honolulu78% of visitors choose this area
AAnonymous User2026.02.15
Beach only 2 minutes away from hotel. Restaurants and ABC stores all nearby. Safe places to walk even at night. Front desk customer service are super helpful and friendly. Cleaning stuffs always have a welcome smile and did a great job cleaning the room. Only thing that I dislike is the Resort fees charge. They should at least include a free breakfast daily.
Hotel near Waikiki,Honolulu78% of visitors choose this area
Lliubo33332025.02.25
The room is nice and spacious. I recommend staying in the 4-person room.
It is very spacious inside and the bathroom is not too crowded.
The prices in Hawaii are relatively high, so this is considered cheap.
Hotel near Waikiki,Honolulu78% of visitors choose this area
JJellyfish19172026.05.28
This hotel is super convenient as you can take the 'W' line bus directly from Honolulu Airport. It's about a 10-minute walk to Waikiki Beach, and it's located on a street lined with famous Waikiki hotels. Royal Hawaiian Center is also within walking distance. There are ABC Stores, supermarkets, and a DEAN & DELUCA on the first floor of the Ritz-Carlton Residences all nearby. I've stayed here several times.
I chose a twin room, and it came with two queen-sized beds, which was very comfortable. The only minor downside was that the air conditioning was a bit noisy, but if you turned it off and used the ceiling fan, it was still cool enough. The bathroom had a bathtub, and while there wasn't a hand shower, adjusting the water temperature was easy, so it wasn't an issue. The cleaning was thorough, and the room was spotless. The hairdryer was in a black bag inside the closet.
They provided a capsule coffee maker with both coffee and tea capsules, which was a nice touch. There was also a refrigerator, microwave, and iron. While there's no bottled mineral water service in the room, there's a free water dispenser next to the front desk where you can fill your own bottle or cup. The complimentary breakfast was simple but sufficient, and the taste was good. Given the high cost of living in Hawaii, I was very satisfied with the reasonable stay here.
Hotel near Waikiki,Honolulu78% of visitors choose this area
GGuest User2026.03.28
The hotel's location is excellent, making it super convenient for getting around, shopping, and dining. What was really frustrating is that I booked through an agent, and the amount I was told to pay at check-in was significantly less than what the hotel actually charged. When I contacted Trip.com, they said the agent told them the final payment should be based on what the hotel charges, and that I should negotiate with the hotel directly. I absolutely cannot accept this kind of buck-passing, or even fraudulent, behavior from an agent. Trip.com eventually compensated me for my loss, so they were quite proactive in resolving the issue. I strongly advise everyone to avoid booking through agents; they need to be held accountable for their actions!
Hotel near Waikiki,Honolulu78% of visitors choose this area
GGuest User2026.02.28
We were on the 11th floor, and the water pressure was excellent! I'm not sure why some reviews mentioned low water pressure. I highly recommend this hotel (for those who aren't obsessed with ocean views), because our balcony faced the ocean. If an ocean view is a must-have for you, then you might want to look elsewhere. Out of the three Hilton hotels we stayed at in Hawaii this trip, this one offered the best value for money. The only downside was that they called at 9:30 AM to remind us that check-out was at 11 AM? And then around 10 AM, someone knocked on the door asking if we wanted housekeeping. It was a bit odd, but besides that, the hotel was perfect. Parking was $65 a night, which is more expensive than the Ritz-Carlton at Turtle Bay and the Disneyland Hotel (where it was $40-45) that I've stayed at. The beach is just one block away from the hotel. If I go back, this will be my top choice; the value for money is really good.
Hotel near Waikiki,Honolulu78% of visitors choose this area
AAnton-Marlin2025.09.03
Great Stay thank you - Location was Great You get charged for a Day Rate for Coffee etc & we are happy with this But when you arrive after 9pm & you cannot get coffee Disappointed that you still get charged Room was Great but Air Con not the best, Location was the bets for our 2 night stay in Hawaii Make sure you get room on high floor as there is a night club on Enterence - Morning Owner was Verry Plesent & Friendly Thankyou & we recommend this hotel
Hotel near Waikiki,Honolulu78% of visitors choose this area
GGuest User2024.06.23
The location of the room is very good, close to Waikiki Beach, Mecy and Alomona shopping districts. There is an abc store and MM next to it, so you can have breakfast. The room is retro, clean and hygienic. There is a bar next to it where you can have a drink, which is very cozy. Although the sound insulation is not so perfect, the transportation is convenient, and it is highly recommended.
Hotel near Waikiki,Honolulu78% of visitors choose this area
Hhanako.com2026.05.24
I chose this place for my solo trip because hotels were too expensive. The location is absolutely fantastic, right on a main street, so I felt perfectly safe walking alone at night. Even though it's a capsule hotel, they provide towels, thin slippers, and a toothbrush. The sheets were clean, and it felt private enough that I could actually sleep.
Since there are Japanese staff, communication in Japanese was easy. Everyone staying there was traveling solo, so it was very quiet. I even wondered if it was the quietest place in all of Hawaii (lol). The shared lounge/living area was also quiet, and you could get free tea and water.
My capsule was next to the women-only door, so I frequently heard the door opening and closing in the middle of the night and early morning, which was a bit bothersome. My only real complaint would be the shared showers. I stayed for two nights, and on the second day, someone hadn't rinsed out their hair after using the shower, and the sinks were also full of hair. I guess that's to be expected for this price point. Other than that, everything else was good. I think it's a great place if you can tolerate the showers.
Hotel near Waikiki,Honolulu78% of visitors choose this area
MM438422****2025.10.27
The facilities are old and the staff (a few Asian faces) have a bit of discrimination, but if you can speak English proficiency, they will improve you. Wi-Fi speed is slow, but the hotel location is OK, downstairs AB C or the hotel beach is very close.
Hotel near Waikiki,Honolulu78% of visitors choose this area
KKongjiekkk2025.01.05
The hotel is in a good location. You can walk to any place in WAIKIKI. It is very close to the lake, so you can walk or run. The hotel has a small swimming pool, a small gym, and a lobby to receive guests. There is also a place to work. It is relatively quiet. The front desk clerk is enthusiastic and upgraded our room for free. The room was originally on the 3rd floor, but it was upgraded to the 8th floor with a view of the lake. There is a microwave and a small refrigerator in the room, as well as plates and cutlery.
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7.8/10
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MManaSuisseExcept for the location near the airport I wouldn't recommend this hôtel. It's dirty and noisy. And when the breakfast is included in the price of room, you get coupon for the restaurant. The choice of food for breakfast is very small. And it's either coffee (a very very bad one) or water (a very very small bottle). And then you are allowed to eat in the restaurant and you have to take away and eat in your room as there is no other places to eat. This breakfast is a joke :(
MMf_808We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.
GGuest UserThe hotel itself is better than expected; You can tell that they went through a massive renovation in order to give a chill vibes based stay (on the outside). Inside of the room, it’s definitely an old hotel… I liked the furniture, but the windows were too open for my liking (you get the feeling that anyone can look into your room); Not as much of an issue since we used the curtains! The bath towels were covered in hair (ranging from long strands to tiny ***** pieces) which I found to be disgusting. The staff were more than willing to switch out the towels (there was still hair on them but a little dusting off mainly did the job). There was tiny ***** hair pieces in the bathtub as well, but I washed them down the drain so no biggie. The main issue that I had with this stay was that you could hear everything that was going on in rooms next door or outside. We heard loud screaming and fighting into the early ams, and it took a while for them to stop. This is not the hotel’s fault, but if you do stay here, keep in mind that the rooms aren’t very spacious, you can hear everything, and there might be hair in your towels. Overall, I really loved staying here and found it to be quite charming. The view in front of the hotel is INSANE. Though I listed negative traits about this hotel, I feel that it’s important to give some transparency to readers of this review. Mostly everyone goes into a hotel thinking that it’s 1000% clean and perfect. However, for me, the negative reviews are what I look for so that I know what to expect. You will definitely love the vibes and views this hotel has to offer, as well as the friendliness of the staff who worlds here.
GGuest UserIt was a room with a view of the diamond head and the sea.
I was a little worried about the height because I wanted a clear view of the sea, but I was satisfied with the Lanai overlooking the two without any problems.
It is old as a whole, the bathtub is old, and it takes time to get hot water.
AAnton-MarlinGreat Stay thank you - Location was Great You get charged for a Day Rate for Coffee etc & we are happy with this But when you arrive after 9pm & you cannot get coffee Disappointed that you still get charged Room was Great but Air Con not the best, Location was the bets for our 2 night stay in Hawaii Make sure you get room on high floor as there is a night club on Enterence - Morning Owner was Verry Plesent & Friendly Thankyou & we recommend this hotel
AAnonymous UserThis resort struck a great balance for our trip, offering far more convenience than the famous 5-star brand resorts we drove past. Those isolated properties have fewer neighborhood options and are probably better for visitors who only want to stay inside the hotel grounds.
The resort’s location is incredible, featuring a private beach area right on the property. We loved that we could literally swim with fish just a couple of steps away from our hotel room.
The on-site Restaurant is superb, featuring delicious food and a very friendly staff. The location is also incredibly convenient, offering plenty of additional dining options within an easy walkable distance.
We highly appreciated the complimentary yoga and fitness classes offered to guests during our stay. The on-site tennis court is incredibly accessible and reasonably priced at just $10 per person a day.
The daily tennis fee conveniently includes complimentary rackets and balls (and even water) for your matches. Guests are welcome to play for as many hours as they want, as long as the court remains available.
GGuest UserLocation is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.
DDanielWe were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate.
However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.
GGuest UserThere was no bottled water in the room, but I asked a staff member in the hallway for one. Water refills were available on the first and third floors (where the lobby and pool are), and ice was conveniently available on each floor.
I booked the breakfast option, which included choosing one of three daily menu items. Fruit, bread, and drinks were served buffet-style, but I felt like the selection could have been a bit larger. I stayed for two nights, Friday through Sunday, and on the first Saturday morning, I arrived after opening time, so I ended up waiting in line and sharing a table.
On Sunday morning, I arrived before opening time, but they were already open. I think they probably opened early on Saturdays as well. So I recommend going early.
There are plenty of places to eat outside the hotel, so I'm glad I didn't book breakfast included.
The building was apparently renovated about three years ago, but it's old, and the door would have closed unless I pushed it from the inside. lol. But thanks to that, it was relatively affordable for Waikiki, so I was able to book an ocean view room! Although it is located on the outskirts of Waikiki, there is a Pink Line bus stop right in front of the hotel, which is convenient, and there is a breakwater right across the road to the beach, so you can swim in the shallow water safely. I recommend it as a beach location.
GGuest UserNice hotel in the heart of Honolulu.
The room was spacious, but unfortunately the view from the balcony was of the neighboring building and there was no elevator.
Check-in took quite a long time and the bartender was also quite grumpy.
The rest of the staff was very friendly.
All in all, we would come again.