Featured facilities: Swimming Pool, Barbecue, Fitness Room
Good
128 reviews
7.9/10
1 night
From PLN 449
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7.8/10
Good
MManaSuisseExcept for the location near the airport I wouldn't recommend this hôtel. It's dirty and noisy. And when the breakfast is included in the price of room, you get coupon for the restaurant. The choice of food for breakfast is very small. And it's either coffee (a very very bad one) or water (a very very small bottle). And then you are allowed to eat in the restaurant and you have to take away and eat in your room as there is no other places to eat. This breakfast is a joke :(
MMf_808We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.
GGuest UserThe hotel itself is better than expected; You can tell that they went through a massive renovation in order to give a chill vibes based stay (on the outside). Inside of the room, it’s definitely an old hotel… I liked the furniture, but the windows were too open for my liking (you get the feeling that anyone can look into your room); Not as much of an issue since we used the curtains! The bath towels were covered in hair (ranging from long strands to tiny ***** pieces) which I found to be disgusting. The staff were more than willing to switch out the towels (there was still hair on them but a little dusting off mainly did the job). There was tiny ***** hair pieces in the bathtub as well, but I washed them down the drain so no biggie. The main issue that I had with this stay was that you could hear everything that was going on in rooms next door or outside. We heard loud screaming and fighting into the early ams, and it took a while for them to stop. This is not the hotel’s fault, but if you do stay here, keep in mind that the rooms aren’t very spacious, you can hear everything, and there might be hair in your towels. Overall, I really loved staying here and found it to be quite charming. The view in front of the hotel is INSANE. Though I listed negative traits about this hotel, I feel that it’s important to give some transparency to readers of this review. Mostly everyone goes into a hotel thinking that it’s 1000% clean and perfect. However, for me, the negative reviews are what I look for so that I know what to expect. You will definitely love the vibes and views this hotel has to offer, as well as the friendliness of the staff who worlds here.
GGuest UserIt was a room with a view of the diamond head and the sea.
I was a little worried about the height because I wanted a clear view of the sea, but I was satisfied with the Lanai overlooking the two without any problems.
It is old as a whole, the bathtub is old, and it takes time to get hot water.
AAnton-MarlinGreat Stay thank you - Location was Great You get charged for a Day Rate for Coffee etc & we are happy with this But when you arrive after 9pm & you cannot get coffee Disappointed that you still get charged Room was Great but Air Con not the best, Location was the bets for our 2 night stay in Hawaii Make sure you get room on high floor as there is a night club on Enterence - Morning Owner was Verry Plesent & Friendly Thankyou & we recommend this hotel
AAnonymous UserThis resort struck a great balance for our trip, offering far more convenience than the famous 5-star brand resorts we drove past. Those isolated properties have fewer neighborhood options and are probably better for visitors who only want to stay inside the hotel grounds.
The resort’s location is incredible, featuring a private beach area right on the property. We loved that we could literally swim with fish just a couple of steps away from our hotel room.
The on-site Restaurant is superb, featuring delicious food and a very friendly staff. The location is also incredibly convenient, offering plenty of additional dining options within an easy walkable distance.
We highly appreciated the complimentary yoga and fitness classes offered to guests during our stay. The on-site tennis court is incredibly accessible and reasonably priced at just $10 per person a day.
The daily tennis fee conveniently includes complimentary rackets and balls (and even water) for your matches. Guests are welcome to play for as many hours as they want, as long as the court remains available.
GGuest UserLocation is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.
DDanielWe were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate.
However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.
GGuest UserThere was no bottled water in the room, but I asked a staff member in the hallway for one. Water refills were available on the first and third floors (where the lobby and pool are), and ice was conveniently available on each floor.
I booked the breakfast option, which included choosing one of three daily menu items. Fruit, bread, and drinks were served buffet-style, but I felt like the selection could have been a bit larger. I stayed for two nights, Friday through Sunday, and on the first Saturday morning, I arrived after opening time, so I ended up waiting in line and sharing a table.
On Sunday morning, I arrived before opening time, but they were already open. I think they probably opened early on Saturdays as well. So I recommend going early.
There are plenty of places to eat outside the hotel, so I'm glad I didn't book breakfast included.
The building was apparently renovated about three years ago, but it's old, and the door would have closed unless I pushed it from the inside. lol. But thanks to that, it was relatively affordable for Waikiki, so I was able to book an ocean view room! Although it is located on the outskirts of Waikiki, there is a Pink Line bus stop right in front of the hotel, which is convenient, and there is a breakwater right across the road to the beach, so you can swim in the shallow water safely. I recommend it as a beach location.
GGuest UserNice hotel in the heart of Honolulu.
The room was spacious, but unfortunately the view from the balcony was of the neighboring building and there was no elevator.
Check-in took quite a long time and the bartender was also quite grumpy.
The rest of the staff was very friendly.
All in all, we would come again.