3-Star Hotels in Krasnodar, Russia

A disgusting receptionist named Alexandra couldn't resolve the issue the hotel created with incorrect placement. She constantly claimed, ”It's the booking website's fault, or anyone else's, but not us.” I booked a room with a view during the January holidays, hoping to see Krasnodar in all its glory, as I'm a regular guest here. I paid more than for a standard room without a view. But the booking department made a mistake and gave me a room without a view. They offered no apology, and kept telling me to ”deal with the booking department.” They brought me an A4 sheet with a confirmation number that wasn't mine, not my booking date, but my personal information, clarifying that it was ”not their problem.” I was able to relax peacefully at the hotel and use the spa services. The hotel itself is beautiful and well-maintained, but the reception staff leaves much to be desired. I recommend the manager improve their staffing or adjust their scripts. I liked the hotel itself, as well as the entire Marriott chain.

She arrived for the first time in Sochi , celebrated her birthday. According to the photos I liked the hotel and did not mistake, I had a room with the terrace, I was delighted) the hotel left a compliment in honor of the birthday, took with me, very pleasant 🥰🥹 book, will not regret

Everything is very much liked , but there are literally a couple of points that can be improved : 1. Tea cups Well very small in the room, I would like to brush 2. The mattress is always rolling from the bed and the bed is pressed to the wall close, and the mattress is rolling down there, climbing the side is not quite comfortable. А так хорошая спа, хорошая еда!

Останавливалась в отеле на три ночи. Осталась очень довольна сервисом, чистотой, комплектацией номера. Каждый день пользовалась возможностью бесплатно посетить спа-центр, предоставляют тапочки и полотенце, травяной чай без ограничений. Лучше записаться по телефону на удобное время посещения. Дополнительно оплачивала массаж и спа-процедуры, это было чудесно. Прекрасные сауна, хамам, джакузи с гидромассажем и бассейн. Завтраки также очень понравились, особенно сырники. Абсолютно нечего добавить или исправить. Удивил швейный набор, в компактном пластиковом чехле, где нитки каждого цвета уже помещены в ушки своей иголочки. В прихожей одноразовая перчатка для чистки обуви, в душевой щетки, зубная паста, жидкое мыло, шампунь, кондиционер, крем для тела с суперским ароматом, также есть ватные диски, палочки, одноразовая пилочка для ногтей. Две бутылки воды, 4 пакетика чая, 2 пакетика кофе и сливки на номер в сутки. Комфорт и безопасность в чистом виде! Есть открытая терасса на третьем этаже с качелями, зонами отдыха и тренажёрами. В здании отеля справа от входа, если свернуть за угол, есть уютная кальянная с вполне демократичными ценами. В шаговой доступности множество магазинов аптек и торговых центров. С удовольствием вернусь в отель, чтобы продолжить осматривать непосредственно Краснодар)). Столько времени с удовольствием проводила в пределах отеля, что из достопримечательностей была только в парке Галицкого и японском саду.

Everything was wonderful. The only minus is near the airport, the noise of the planes is heard

A great hotel for accommodation . The room is very large, there is everything you need: tea station+ tea sugar, refrigerator, dishes, very comfortable that comfortable table with chairs where we had a great breakfast. The sanitation is new, everything is fine, the water is hot. ,the saucer is very comfortable, the shampoo is, the towels are white. No breakfasts. On the floor of the SVH and the couler. Everywhere clean. The parking is free, which is a great rarity. They are very satisfied with staying at the hotel, the price of 1870 for the night 🔥

Особенно понравились теплые полы в душе. Номер для двоих достаточно тесный , но с учетом приятной стоимости это не проблема . На этаже есть кулер с водой

Minus - no slippers in the room, no water in the room. The refrigerator is off when the card is extracted. Pros: There is a parking, to the beach 5-7 minutes walk, normal breakfast. Welcome, polite staff.

Super convenient location of the hotel in the center, in the room quietly, cleanly, mattress and pillows comfortable, there is air conditioning, TV and even a remote from it with a function smart house that reduces the light intensity and turns off/install lighting in the room. On the respiratory, very nice staff. For such a penny to live in the center of Sochi is perfect

Clean, delicious breakfast, convenient location. The price and quality are consistent. Recommended