Accessible, clean hotel. I had to deliver some packages and they practically kicked the gentleman out of the room, which was prohibited. I told them it would take 3 minutes and they kicked us out immediately. I left the place.
My stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
The only thing I have to complain was that tomorrow I was playing evangelical music at breakfast, and the TV was off. I suggest to guide the collaborators or those who do not right to have ambient music to be religious orientation, or agitated music, a classical music or a new bossa, or instrumental is much more consistent with the diversity of the environment (particularly because you also receive foreigners). I suggest that you be connected to the news so that people can inform themselves of the events of the day that they have not yet accessed. Morning coffee is excellent, I hope you always keep this pattern, for me the best of Lines. Clean and comfort of the room and the service of the staff are also above the average, I just have a praise.
The hotel is well located, near everything and mainly the beach. The service is excellent, the room is perfect. I just leave my criticism of parking that is a little confused and tight and breakfast that could have more options.
Deceptive!
I've always been a fā of the Senac school hotels.
Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality.
Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date.
Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.
The hotel is very well located. The facilities are new and the shower is wonderful!
Better than the shower, only the breakfast, we were impressed with the care. You can also have breakfast in the outdoor area, looking out over the sea and catching some sun. There was even a healthy cake option!
At breakfast we were well served by Thiago!
Very good, but I would like to highlight the service at the hotel restaurant. They were very attentive and helpful, as well as kind.
Congratulations on the service.
JJessicaThe hotel is well located, near everything and mainly the beach. The service is excellent, the room is perfect. I just leave my criticism of parking that is a little confused and tight and breakfast that could have more options.
GGuest UserMy stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
WWalquiria GonçalvesQuarto limpo e arrumado, vista maravilhosa, local cheiroso e aconchegante!
Café da manhã com várias opções, fraquinho e de boa qualidade!
Recepcionista bem preparados e com simpatia no atendimento!
MMarlon SilvestreO quarto não foi arrumado de um dia para outro. Além disso, achei um pouco barulhento, pois havia uma folga no vidro, o que fazia que o som da rua fosse relativamente alto dentro do quarto. No mais é um hotel razoavelmente bom.
GGuest UserThe only thing I have to complain was that tomorrow I was playing evangelical music at breakfast, and the TV was off. I suggest to guide the collaborators or those who do not right to have ambient music to be religious orientation, or agitated music, a classical music or a new bossa, or instrumental is much more consistent with the diversity of the environment (particularly because you also receive foreigners). I suggest that you be connected to the news so that people can inform themselves of the events of the day that they have not yet accessed. Morning coffee is excellent, I hope you always keep this pattern, for me the best of Lines. Clean and comfort of the room and the service of the staff are also above the average, I just have a praise.
GGuest UserVery good, but I would like to highlight the service at the hotel restaurant. They were very attentive and helpful, as well as kind.
Congratulations on the service.
EEmily PereiraThe hotel is very well located. The facilities are new and the shower is wonderful!
Better than the shower, only the breakfast, we were impressed with the care. You can also have breakfast in the outdoor area, looking out over the sea and catching some sun. There was even a healthy cake option!
At breakfast we were well served by Thiago!
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