Hotels With Pools in Zhejiang, China

Booked a suite at the Hilton Jiaxing via Trip.com, and the experience far exceeded my expectations! Upon entering, I was immediately impressed by the expansive space. The living room and bedroom were distinctly zoned, and the floor-to-ceiling windows offered a picturesque panorama of the city skyline blending with the serene lake. With the lights on at night, the ambiance was absolutely captivating. Every detail in the suite showed thoughtful consideration: the bedding was cloud-soft, allowing me to drift off to sleep instantly. The bathroom featured a modern wet/dry separation and an oversized bathtub, perfect for soaking away a day's fatigue. The mini-bar was well-stocked with a great selection of drinks, instantly making it feel like a cozy home away from home. The service was simply impeccable. Duty Manager Cathy provided a flawless response to all requests. Check-in at the front desk was quick and efficient, and room service was incredibly prompt – when I requested an extra pillow in the evening, it was delivered within minutes. The breakfast the next day offered a huge variety, with both Chinese and Western options – definitely a must-try! Whether for a business trip or a family vacation, this place offers a perfect experience. It has already been added to my go-to list for stays in Jiaxing!

Staying at Tongyao Inn was a delightful surprise! The inn itself boasts an antique and elegant atmosphere, with a beautifully maintained, tranquil courtyard. Our room was clean and cozy, and the wooden furniture emitted a pleasant natural scent. The staff were incredibly friendly, like old friends, patiently recommending authentic local eateries and hidden gems. Waking up to the sound of birdsong, enjoying a warm bowl of congee in the morning, and watching the mist roll over the distant mountains from the terrace in the evening – it felt like more than just accommodation; it was a chance to slow down and savor life. I highly recommend it to anyone looking to escape the hustle and bustle for a while. The lunch was absolutely superb, and I'll definitely choose this inn again next time.

The experience at Yiwu Shangri-La was great! It's within walking distance to the International Trade City, making it perfect for business trips. Grace and Eileen at the front desk were efficient with check-in and very attentive. The room was clean, tidy, and well-equipped, with good soundproofing. The breakfast offered a rich variety, including local specialties. Overall, it's highly recommended.

I couldn't wait to write this review! Before checking in, I was a bit worried after reading many comments about the hotel's outdated facilities. However, after experiencing it for two days, I truly think the hotel is fantastic. Its design and location are incredibly unique, and I'm sure its operating costs are much higher than average hotels. At this price point, it offers excellent value for money. A Ferrari, even an old one, is still a Ferrari. While some of the hotel's facilities might have a design aesthetic that's a bit different from what younger people prefer now, you can still feel the hotel's taste and class. The butler service was perfect; they were almost always responsive and replied instantly. All the staff, including the cleaning ladies, were very enthusiastic. The hotel's views are also unbeatable. All in all, I highly recommend it – there's no substitute!

Stayed for 6 nights from 19 October 2025. The Good: - spacious room - good hot shower (very important to me) - walking distance to District 2 and Glory Mall. Lots of food choices. The Bad - The bathroom has a clear glass panel which looks into the bedroom. I had enquired at the Front Desk and via ”At Your Service” phone button at least 3 times whether they could do something for privacy as I was sharing room with my son. The staff told me that they could sent someone to install curtains. Subsequently, a man turned up and passed me a folded bedsheet. He said it was for me to cover the glass panel. I asked how I was to do it without any tools - ladder, hooks etc !!! He replied past guests had given same feedback but Management did nothing. He said that his colleague had tried taping up the bedsheet but it soon dropped due to weight! I called the ”At Your Service” again, this time a guy said he would get back if there's a room with full privacy. Instead, the same man returned with the bedsheet again! Please understand that for twin sharing, having privacy is very important. - not enough hooks in the bathroom to hang up towel to dry and clothes for changing. Had to drape over the bathtub. - I had booked a room with 2 single bed but was checked into a room with King bed. I called the Front Desk and a lady told me that I booked for a King bed. I said that I had printout to prove that I booked 2 single. Eventually, she returned call and informed that they would change our room in the morning, which was duly done.

Given my long-standing fondness for Shangri-La, I chose it for my trip to Ningbo. The stay began on a wonderfully warm note, thanks to the proactive involvement of Guest Relations Manager Anna. She reached out in advance to inquire about our needs, upgraded our room, arranged for our preferred pillows, and even sent up a heater. On the day of check-in, the lobby was packed with conference attendees, with long queues and crowded elevators. Just as I was starting to regret my choice, Ms. Bi, Director of Housekeeping, personally escorted us to the executive floor for check-in. This allowed us to avoid the bustling conference crowd, and the hotel further upgraded us to an Executive Twin Suite, making our check-in exceptionally comfortable. Mr. Chen Shengnan, Manager of the Horizon Club, warmly assisted us with the formalities and introduced us to the surrounding area. His proactive greetings every time we met made us feel truly welcomed and refreshed. The service from these three individuals, while seemingly ordinary, revealed the consistently high service standards and professional dedication upheld by Shangri-La. Our two-day stay was superb. The restaurant boasted a beautiful ambiance with expansive views, fresh ingredients, and a wide variety of dishes. Both Chinese and Western cuisines maintained excellent quality. Room cleaning was meticulous, and amenities were replenished promptly. The staff was incredibly accommodating, even providing a power strip, which conveniently addressed the issue of most room outlets being three-pronged. Anna personally delivered items we had sent via express delivery to our room. In summary, this experience in Ningbo has once again deepened our affection and approval for Shangri-La. We hope to have many more wonderful encounters in the near future.

when I first received my room it was not very clean especially in the shower and bathroom, after the first night the room was much better. service in the breakfast restaurant could have been much-much better. everything else was good, I will come back despite these issues

Our stay was fantastic! Special thanks to Ms. Zhan at the front desk for her thoughtful service and help during check-in. She upgraded our room when possible and gave us recommendations for evening activities. What really stood out was when she offered us two warm, yes, warm walnut cookies – they were so comforting and delicious, like coming home, especially since we were a bit hungry! We extended our stay for another night, and Ms. Jia at the front desk was equally warm and attentive. The entire hotel, from its facilities to its soft services, feels grand and well-designed. The bedding is incredibly comfortable, and the breakfast and dinner buffets offer a wide variety of choices. I also appreciate their strong commitment to environmental protection, with trash cans that have ditched plastic bags – excellent!

First, regarding the dining experience: Due to the holiday, breakfast preparations were inadequate, especially at the noodle station where the staff seemed overwhelmed and not very friendly, and restocking was slow. In the lounge, restocking was also very slow, and the basic food offerings were virtually identical for two days. Popular dishes disappeared quickly after one round, and there was no champagne or sparkling water. Coffee was self-service, with no staff bringing it to the tables. We also tried Shang Palace (at an extra cost), but the waitstaff seemed inexperienced, lacking adaptability, and service was slow. Second, concerning the guest rooms: Overall, they were acceptable, but when I called at 6 PM on arrival, I was told there were no latex pillows left, indicating poor preparation. I also requested a charging cable, which was never delivered, so we ended up ordering one from outside. Third, regarding the gym and swimming pool: Some staff were excellent, while others were uncooperative, showing inconsistent service quality among the team. I visited the gym several times but never saw anyone cleaning the equipment. Has cost-cutting gone too far? The entire wellness center didn't even offer bottled water, small cookies, or alcohol wipes. On Mid-Autumn Festival day, I saw apples at the front desk, but they were gone the next day. While we may not always need these items, they are essential for quickly replenishing energy if experiencing low blood sugar during exercise or swimming, which is a basic expectation for a five-star hotel. Other Shangri-La hotels I've visited, like in Hangzhou and Shanghai, provided these. Finally, perhaps also due to the holiday, there was no concierge service to assist with luggage to the room when we arrived on the 5th, nor any guidance from the front desk. We only discovered this service existed when we checked out on the 7th. Understaffing is not the guest's problem; guests are willing to pay higher-than-usual prices for a holiday stay, and the hotel should not use staff shortages as an excuse.

Even as locals from Hangzhou, we decided to stay by West Lake, and it was fantastic! We didn't have to rush through tourist spots; the hotel itself was our destination. In the morning, we visited Leifeng Pagoda. We checked into the hotel at 1 PM, and grabbed some snacks to tide us over. After getting to our room around 2 PM, the kids immediately had a bath and played in the water. Afterward, we headed to the kids' entertainment center (perfect for our 2 and 5-year-olds). At 4 PM sharp, we joined the guided tour, spending 50 minutes exploring the hotel's architecture. By 5:30 PM, we were at the buffet dinner. With kids, a buffet is always the most economical choice, and they loved the noodles! After dinner, we took a leisurely stroll before the kids were tucked in by 9 PM. Day two started bright and early at 6:30 AM. We took a lovely walk along the river, passing through tea plantations, and were ready for breakfast by 7 AM. After eating around 8:30 AM, we enjoyed a post-meal walk, snapped some photos, and let the kids run wild on the lawn. At 9:15 AM, we went for our pre-booked travel photoshoot makeup session (we arrived early to pick out outfits). The photoshoot began at 10:30 AM and lasted about half an hour. Around 11 AM, we selected our photos and quickly packed up to check out. While I was finishing up with checkout and packing, the kids squeezed in another play session at the entertainment center. We truly spent a full 24 hours at the hotel! Both the waitstaff at the restaurant and the front desk attendants were so sweet and lovely – I really enjoyed interacting with them.