Posted on Jan 26, 2025
Guest UserOur stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact!
However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby!
Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet.
The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement.
Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!
In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay.
Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.
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Price per night from£ 61
Posted on May 5, 2025
Guest User
The three-day and two-night trip was contacted by the handsome butler Xiao Yin on WeChat one day in advance to recommend nearby restaurants and places to visit. We set off early the next day. The May Day hotel room was full and had not been cleaned yet. We could get the room card after dinner. The butler service was really nice. He helped with the luggage and parked the car. The shuttle bus personally sent us to the room. Along the way, he briefly introduced the location of the park and the location of the hot spring. The car was parked very close to the room. The fruit and drinks in the small refrigerator in the room were unlimited and free. He also gave my daughter a park doll. My daughter said she liked rafting, and Xiao Yin also gave her a rafting ticket~ In short, the service was very attentive.
Next to the hotel is the Jialebi Amusement Park. When checking in, you need to scan your face. When entering and exiting the amusement park, you need to scan your face. There is a special passage for hotel guests. There are many amusement facilities inside, and there are many exciting projects, such as the big pendulum, pirate ship, roller coaster, and bungee jumping. I have to mention that my father was not feeling well on the first day. At 8 or 9 o'clock in the evening, the housekeeper Xiao Yin accompanied us to the hospital after work. It was really considerate. I brought my parents and daughter to stay. The old one was not feeling well, and the young one had to be dragged to the hospital together. It was really much better to have someone to help.
There was no thunder in the park. The three performances after 19 o'clock in the evening must be seen. The iron flower is really shocking. I have seen many iron flowers, but this one is really unique~
I give a super five-star praise to the handsome and careful Xiao Yin!
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Price per night from£ 102
Posted on Jun 16, 2026
Dechuanqianxun
This is a hotel I really love. It's an old five-star hotel, and while it might not be as shiny and new as it once was, its location is incredibly convenient. The rooms are huge and come with all the amenities you could ask for. West Lake is just a short walk across the street, there are plenty of great restaurants nearby, and the night market is vibrant and dazzling, offering so much to see. What's really thoughtful is that food deliveries are brought to your room by a robot!
There are two areas I hope can be improved:
1. I booked a non-smoking room, but when I first entered, I could still smell smoke. It might be absorbed into the carpet or walls from previous guests. As a five-star hotel, couldn't they require guests to maintain a smoke-free stay throughout? This would better preserve the room's cleanliness and hygiene, and also prevent safety hazards.
2. Could self-service laundry facilities be provided? Most hotels in China now offer self-service laundry, which we're happy to pay for. Sending individual items for washing is really inconvenient. Plus, the online booking mentioned self-service laundry, but when I arrived, I was told it wasn't available. Fortunately, the kind young staff at the front desk saw my predicament and helped resolve the issue.
Overall, the minor flaws don't detract from its greatness, and I will definitely stay here again!
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Price per night from£ 68
Posted on Jun 30, 2026
JasonlinllllFacilities: The hardware facilities are quite good, and the overall maintenance is excellent.
Environment: It occupies the entire Xianshan Peninsula, making it very suitable for guests who prefer peace and quiet. It's closer to nature, away from the city's hustle and bustle. The scenery is beautiful, whether it's sunny or rainy.
Cleanliness: Very good. Housekeeping arrived to clean the room daily while we were at breakfast, which was efficient.
Service: A butler contacted us the day before check-in. This time, our butler was Evie, and her service was incredibly attentive and detailed throughout. She explained activities, provided daily activity reminders and weather alerts, and even helped us book in-room dining. Her responses were always very prompt. She truly deserves special praise.
This hotel is perfect for a relaxing getaway. We mostly just lounged in the room. Although we didn't participate in many activities, simply strolling around the hotel grounds and listening to the rain on the balcony was incredibly relaxing and therapeutic.
It gets a bit busier on weekends, probably because it's summer break and many families come with children. Weekdays are much quieter. The breakfast restaurant can get crowded during peak hours on Sunday mornings, requiring a bit of a wait.
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Price per night from£ 83
Posted on Apr 20, 2026
Guest User
Every time I'm on a business trip to Ningbo, I stay here; it feels just like home.
The service is excellent, with a WeChat concierge almost 24/7, always ready to help with anything you need.
Especially Miya, who always contacts me in advance before my check-in to reserve my preferred room.
The hotel breakfast is very good.
The hotel facilities are top-notch among domestic five-star hotels. The gym is huge, and there's also a sauna, yoga room, squash court, and a tennis court with a dedicated coach, which is very convenient.
The only downside is the slow Wi-Fi.
Personally, I think this hotel ranks first among all the five-star hotels in Ningbo for its overall offerings.
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Price per night from£ 44
Posted on Mar 15, 2026
Guest User
Anji has a dense network of hotels and guesthouses, making the choice incredibly difficult before our trip. After comparing many options online, we finally settled on the ”Fulan” room type at this guesthouse, which appears to be on the highest floor. The moment the door opened, my husband and I were overjoyed, praising the room's beauty: lush green bamboo groves and three large floor-to-ceiling windows! It was simply the perfect escape from the city for relaxation!
The receptionists were incredibly nice. They created a service group before our check-in to help with our luggage and direct parking – so thoughtful and attentive! A big thumbs up! The only downside was the lack of an elevator; it felt a little awkward asking them to carry things up the stairs whenever we wanted something.
The room had a Marshall sound system and other amenities. Connecting to Bluetooth and playing soothing music while soaking in the hot spring was incredibly relaxing!
A few minor suggestions: 1. The bathroom could have two floor mats, one for the hot spring area and one for the shower. It's quite slippery after coming out of the hot spring. 2. The bathroom leak wasn't very effective; water would overflow if you showered for too long. 3. For this price and environment, it would be even better if the room had a coffee machine and coffee cups. It would be much more convenient to have coffee in the room or on the terrace in the morning, instead of having to go downstairs and bother the front desk every time.
4. I hope the breakfast could be more varied, with more hot options.
Overall, I was very satisfied with this weekend trip! I will definitely come again!
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Price per night from£ 218
Posted on Jan 4, 2026
Guest UserMy expectations were fully met, and the hotel lived up to the hype. The only minor drawback is that check-in isn't until 3:30 PM (though earlier check-in is possible if rooms are available), but this hotel is just incredibly popular.
The hotel boasts numerous rooms with an exceptionally high occupancy rate and a variety of room types. Stepping inside, there's a magical sense of calm. For the same price, you might only get a standard room in Shanghai, but here we enjoyed a lake view suite.
The service was also top-notch; my family felt right at home, praising the hospitality. It was money well spent.
Even during the holiday, the swimming pool and hot spring weren't overcrowded, which speaks to excellent management, as reservations are required. Since it's winter, swimming was a bit chilly. However, there's also a sizable, slightly warmer children's pool area, which is absolutely fantastic.
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Price per night from£ 203
Posted on Jul 2, 2026
Guest UserWelcome fruit from voco: voco 'Xian' Day Play Experience. We encountered a minor issue during check-in, and I initially thought it would affect our stay. However, the staff responded quickly, were sincere and efficient, and resolved the problem perfectly. Their handling of the situation was very satisfying ❤️. The room was clean and tidy, the bedding was soft 🛏️, making for a comfortable stay. Breakfast exceeded expectations, with a rich variety and delicious taste 🥐. Overall, the accommodation experience was excellent, and the service was responsible and commendable 👍.
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Price per night from£ 66
Posted on Jun 22, 2026
Guest UserWe had a wonderful stay at Banyan Tree and were pleasantly surprised with an upgrade to a two-bedroom villa. The villa was beautifully decorated and thoughtfully designed, offering both comfort and a memorable experience.
The breakfast was excellent, and we particularly appreciated the effort made to accommodate our strict vegetarian dietary requirements. The buggy services were consistently prompt and efficient.
The resort’s location amidst the wetlands provides a unique and tranquil natural setting, though some guests may find it slightly secluded.
Communication through WeChat was smooth and responsive. We would also like to especially commend Samiksha, the intern, and the dining team member who spoke both English and Chinese fluently. Their attentiveness and willingness to help significantly enhanced our experience.
As areas for improvement, the swimming pool water could have been warmer, and the addition of facilities such as a sauna or jacuzzi would further elevate the guest experience.
Overall, we had a very enjoyable and well-managed stay and truly appreciated the warm hospitality of the team.
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Price per night from£ 323
Posted on Jun 3, 2026
Guest UserStaying at the Haining Hualuxe Hotel for my trip to Haining was an absolutely fantastic experience, a solid five-star recommendation! The hotel's new Chinese-style lobby is grand and elegant, the location is excellent, and parking is convenient. The rooms are clean and spacious, the bedding is soft and comfortable, and the smart facilities are comprehensive. The breakfast offers a rich variety, and the local specialty pastries are absolutely delicious.
What truly stood out during my stay was Andy! His check-in process was efficient and professional, and he was patient and gentle. He proactively explained the hotel's amenities, breakfast times, and local attractions, providing incredibly detailed service.
Communication with him was smooth throughout, and his responses were always prompt and genuine. He genuinely put himself in the guest's shoes to solve problems, and his professionalism and service意识 were truly touching. The thoughtful Chinese hospitality that Hualuxe is known for was perfectly embodied by Andy.
All the staff throughout the hotel were warm and courteous; the concierge actively helped with luggage, the room cleaning was meticulous, and the accompanying pool and tea space offered an excellent experience. Whether for a business trip or a family vacation, Haining Hualuxe is the top choice in Haining. I'll definitely choose to stay here again on my next visit to Haining, and I highly recommend Andy!
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Price per night from£ 46