Xochitepec Hotels & Accommodations

Hope you can take the time to read this. Super good: very nice gardens and buildings, friendly staff. Very bad: they don’t watch details and are not customer oriented in management. I would not consider this hotel pet friendly! I think especially in Covid times the customer satisfaction should be even more priority no 1 then ever, as you might depend on them in the future even if it is only 2 nights!? Let’s see, what the responsible manager will reply to this, as I offered to speak in person to him 3 times and none of them ever did. I was here with my girlfriend and our little dog. I reserved thru a Internet side and contacted the hotel directly about the possible extra cost of the dog. I stated, that if I don’t get the response till xx time to cancel, I assume, that the dog is for free. They responded in time welcoming us, but the main interest was to let us know the check in and check out times - not mentioning any cost of the doggy. So for me it was clear, that our dog stays for free. When we arrived, they circled all the ‚important‘ things like check out time and that it is 2 adults and no kids. I told them, that they forgot to circle incl. our doggy, as I was writing to them. They were surprised about that information and had to do some calls. It ended up, that they didn’t have a room like booked anymore and we were offered another room with 2 single beds, which I refused as I wanted a king size as reserved. They were sorry not to have a room like this for doggies and also they told me that the cost per night will be 2000 MX$ (+- 100US$) extra for the little dog!! I refused to pay the extra cost due to my email correspondence. I told the (very friendly and engaged) front desk guy that maybe they would like to offer an upgrade to solve the king size problem. He asked me to forward the email conversation about the dog to them (even if they should have it - how embarrassing). As we had a meeting with friends scheduled, we had to leave the luggage there without being checked in. Not nice, but it was ok for us. It was 3:30 pm - the guy offered me to call me latest 3 hours later to find a solution. I don’t know, what would take 3 hours to decide on that - anyway… the call was 4 and a half hours later telling me, that they found a king size room for me. He wanted to hang up quickly, but I asked about the solution for the cost of the dog. He was embarrassed to say, that his manager said, that we still need to pay for the dog 4000 MX$. I refused again and offered again to talk to the manager as well as I asked for another call - which never happened. At 2 in the night we arrived. Sorry for the lady at the front desk - she wanted to charge for our dog again and I intensively explained her, why I will not do it. Somehow I believe she was a bit suprised about my straight point, but she seemed to accept it. Never the less she asked me for an open credit on my card, which I refused. She accepted it and we could move in. In an extremely small room (no. 80

With a stay at Hosteria Las Quintas Hotel, you'll be centrally located in Cuernavaca, within a 5-minute drive of Galerias Cuernavaca Mall and Juan Soriano Museum. This family-friendly hotel is 16.9 mi (27.2 km) from Tepozteco Pyramid and 1 mi (1.6 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a sauna and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 10 km.Enjoy Mexican cuisine at Las Quintas, a fine-dining restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are served on weekends from 9:00 AM to 1:00 PM for a fee.Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cuernavaca? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Stay in one of 121 guestrooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

With a stay at Casa Francisco Cuernavaca, you'll be centrally located in Cuernavaca, within a 5-minute drive of Galerias Cuernavaca Mall and Juan Soriano Museum. This upscale hotel is 17.2 mi (27.6 km) from Tepozteco Pyramid and 1.4 mi (2.3 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a television in a common area.Enjoy international cuisine at Primavera, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cuernavaca? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

The hotel was relatively good and acceptable, I had a problem with my reservation and they made me lose the event for which I went to Cuernavaca, this due to the application for which I made the reservation, They told me the only day I had cancelled and I had to take my things out, I showed them the mails and messages where I said I was confirmed and a lady by Whatsapp messages said they would take us out, that the refund would fall afterwards and that it was not a matter of her, the people of the hotel were marking too much to the degree of going to the room with security people to get us out of the room, they realized we were going out and didn't matter, I lost my reservation for the event to which we went

The first time I stayed at this hotel, although the price felt a bit expensive, it was worth it, the location was OK, the room was large, the facilities were complete, and I booked one more night.

We wanted to go to Cuernavaca for 1 day, two families with two kids. The price was very good and breakfast was included. I didn’t expect much but for the price we payed we were extremely happy. Very clean hotel, simple and good rooms, the breakfast was good and much better than I expected. A small swimming pool and a jacuzzi but clean and comfortable. And the staff was very friendly and helpful. Giving 5 star doesn’t mean it was perfect but taking advantage of the price I will give them a full house. Usually I only give 4. If I can give an advice I would open a small cafiteria with something to eat and drink. I missed my cappuccino. 🤗

For a friend to book a room, did not pay attention to this hotel is must pay the room rate at the hotel, a bit troublesome, it is very inconvenient to have to collect the payment directly. I won't book again next time.

Located in Cuernavaca, Hotel & Spa Hacienda de Cortes is in the suburbs, within a 5-minute drive of Galerias Cuernavaca Mall and Teopanzolco Archaeological Zone. This upscale hotel is 2 mi (3.2 km) from Tabachines Golf Club and 2.7 mi (4.4 km) from Jardín Juárez.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Enjoy international cuisine at LA CASONA, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cuernavaca? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 51 individually furnished guestrooms, featuring iPod docking stations and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.

With a stay at Hotel Casa Colonial Adults Only, you'll be centrally located in Cuernavaca, within a 10-minute drive of Galerias Cuernavaca Mall and Robert Brady Museum. This spa hotel is 16.6 mi (26.7 km) from Tepozteco Pyramid and 0.2 mi (0.3 km) from Cuernavaca Cathedral.Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk.Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.

The hotel was very comfortable and the hotel was very comfortable. The cleaning and a few hairdryers could have been better.