"The environment is excellent which the attraction location just behind the hotel. Their front desk staffs are friendly and helpful"

"The hotel was changed from Hyatt to JW, and JW's reviews are getting worse and worse. I stayed in a renovated floor, and it was still ridiculously bad—only partially renovated. The air conditioner made strange noises, and the showerhead completely missed the Marriott standard. It's totally Courtyard level, yet they charge JW Marriott prices. The facilities are far too outdated."

"During my stay, the front desk staff, particularly Xiao Yu, provided professional and excellent service. They were polite and welcoming to guests, and handled check-in and check-out efficiently. They diligently answered all inquiries and proactively offered helpful directions and information, demonstrating outstanding service. I'd like to specially commend them for their dedicated and responsible approach."

"The location is fantastic, and the service was excellent. When I noticed the air conditioning fan was too loud in the middle of the night, they immediately moved me to another room and even offered complimentary breakfast. Thumbs up! The room was clean and spacious. Plus, it's right across from Nanchang Street, perfect for shopping."

"Great location and very easy to find. The staff were friendly and welcoming. The room was exceptionally clean, quiet, and peaceful. Located on a high floor, the air and environment were lovely, and the housekeeping was top-notch."

"The location is fantastic, right in the city center at Sanyang Plaza. It's incredibly convenient with a metro station and commercial hub just downstairs. The room was spacious and the air conditioning was excellent. The views were expansive and the city lights were beautiful. The front desk staff were all very friendly and the cleaning ladies always greeted us warmly. Breakfast was delicious and high quality, offering both international standards and local flavors. Overall, it was an extremely good value for money experience. My only minor complaint is that the duvet was a bit thin, especially since the air conditioning worked so well!"

"The hotel's location is excellent; you can spot its logo as soon as you exit Nanchan Temple subway station, making it very easy to find. The room was standard, and I really appreciated that it was smoke-free. The auntie on the 14th floor was warm and polite, and the room was cleaned promptly and thoroughly. Public transportation nearby is convenient. The absolute biggest plus is its extreme proximity to Wang Xing Ji. I would definitely choose to stay here again on my next visit."

"This stay was very good. The room was clean and odorless, the bed was comfortable, and the soundproofing was good. Xiao Yu at the front desk checked me in quickly and was very friendly. The location is convenient, with many restaurants nearby, and the price was reasonable. I would definitely consider staying here again next time."

"Coming home from school, due to the high cost of direct flights, I always look for a layover city in the Jiangsu-Zhejiang area for my return journey, spending a day or half a day exploring. This time, Wuxi was my layover destination. Since I had very limited time and quite a bit of luggage, and wanted a comfortable stay, I carefully selected Holiday Inn Wuxi Central Station. It turned out to be a satisfactory accommodation experience. **Location:** Absolutely unbeatable, right next to Wuxi Railway Station. You can directly access the station from the second floor, and the B1 level leads directly to the subway. This is incredibly convenient for travelers with luggage, as transportation is a breeze. Taxis are also readily available on the first floor. **Facilities:** Overall, the facilities were satisfactory. The room was very large and spacious, and the bed was big and soft. All necessary amenities were available in the room. What's more, the floor-to-ceiling window offered a view of Wuxi station platforms and trains, fulfilling a childhood dream. Of course, there were a few minor issues. For instance, I specifically requested a non-smoking room when booking, and although it felt like it had been treated, unfortunately, the smoky smell was still quite noticeable. Also, when drying my hair after showering, the hairdryer stopped working less than half a minute after I turned it on. Fortunately, the prompt service in handling this issue compensated for the defect. **Service:** I would say the service was exceptionally good. Having stayed at voco Myeongdong in Seoul previously, I had high expectations for IHG's service, and it certainly lived up to them. Ms. Chen at the front desk, Ms. Guo from housekeeping, and all the front desk, housekeeping, and breakfast restaurant staff were excellent. Unfortunately, I can't list all their names individually, but I extend my heartfelt thanks. Ms. Chen was very attentive during check-in, adding me on WeChat and responding instantly to all my questions. Because the first room had a smoky smell, unlike other brands that would have me drag my luggage down to the front desk to switch rooms and then back up, Ms. Chen immediately told me via WeChat to wait in the room. She then personally came up to pick me up, helped me with my luggage to the new room, which was really great, and also provided a lobby bar voucher. Bottled water was also generously supplied by the hotel, and every staff member who delivered items to the room was smiling and genuinely helpful. When my takeout arrived and I wasn't in, they would even keep it in the front desk refrigerator for me, which was wonderful. **Dining:** The breakfast was also good, with a good variety and many Wuxi local specialties. The lobby bar also offered many drinks, but I would suggest adding freshly squeezed juices, as the taste might be better. **Value for Money:** Also good. I had purchased vouchers in advance, so it offered good value for money. Overall, I was very satisfied, especially for travelers with a lot of luggage who need to take a train from Wuxi Station. I will choose this hotel again if I have a layover in Wuxi in the future. May the hotel continue to improve!"