"We spent a fantastic 4 days here, beautiful rooms, professional service and delicious food. Plus swimming pools, SPA, saunas and many other attractions. 5* hotel and everything at the highest level. The view from the balcony is probably the best of all the hotels we have been to. A wonderful place to which we are always happy to return"

"Generally, it is a very good hotel. What we liked: -easy parking -fast check in -nice design and equipment, comfy matress, newly furbished room -cleanliness, great cleaning ladies! - wellness, 2 jacuzzis, 2 saunas, water available, a room with brine wall (included in price) - and the best: food! Huge selection of local cuisine, very tasty, just perfect What we disliked: - even we paid for better room (cca 20 eur/night surcharge), it was super tiny. Only 20 cm left next to bed on one side, second side was just next to a radiator -incredible smell from kitchen due to ventilation system under our window (avoid room 324 or better any room in inner courtyard). Sure,it was loud but fortunatelly on until cca 9-10pm -badly organized wellness, no towels/sheets available. The only option was to rent a bathrobe (20 zloty) that is a non-sense in a sauna. Slippery floor as it gets wet. No temperature regulation in shower (just cold water, so people were avoiding shower before entering the wellness area). Limited privacy as cameras were observing showers partially. Staff did not care and preferred to have loud and annoying discussion among themselves. During 3 visits there was never anybody at reception. But a second day one guy wiped the floor. Only 4 uncomfortable deckchairs in resting area and only 8 lockers for entire hotel. Many guests had no idea how to behave in sauna/jacuzzi - maybe short instructions located near entrance could help. -majority of staff was unable to speak any other language than polish. -bar was closed at 6pm (make sure you buy drinks in advance if you want something refreshing after wellness) -even room was refurbished there were already issues. Bathroom ventilation did not work, the same was one malfunctioned button of flushing toilet. Tap looked alright from outside but we noticed blacks particles coming from inside (like peeled off paint). We decided not to report it in the end as we did not speak polish (no-one would understand us)."

"We were very staisfied with perfect services, relax possibilities and nature trips. Wisla is nice river and near the hotel is interesting waterfall. They are several walk trips to the nature. Services in hotel are perfect. We appreciate that stuff with pleasure explained if we didn't unrestood esp. in restaurant."

"We only spent 3 days here, but our experience was perfect. We have never seen so much variety at breakfast, restaurant is simply amazing. Kids had so much fun in the pond and when it was raining, the indoor kids area was ready for them. Dogs were very welcome as well. They had a little surprise prepared when we arrived, as well as the bowls and pet beds. We really enjoyed our stay here and definitely will be back 😎"

"The breakfast was really delicious, we had a lot of choices for breakfast. I think everyone can choose. The room was clean and beautiful. The location is also fantastic, and a view from window was breathtaking. The service was very nice and pleasant."