"It's actually a bit far from Lucerne. I drove 40 minutes from Bucherer in the city center. There is a beautiful driver's dock. This hotel is actually a supporting hotel of a Swiss high-end medical institution next to it, so it is very cost-effective, but the facilities are relatively few."

"Nice hotel with panorama views. Bathroom is modern and spacious. The staff is very helpful. Highly recommended"

"The hotel is located right on the bank of the lake, which means that, if you pay for a lake view, it will be stunning. Some rooms have better views than others, I would recommend asking for a corner room, which allows you to see both the lake and the mountains. There is a parking lotright next to the hotel,"

"I stayed at Rigi Kaltbad last August and it was wonderful. Panoramic views of the mountains, dining and a VERY relaxing mineral bath spa experience. Fast forward to today: young parenting couples bring their infants, toddlers, plus older to the mineral pool. They jump, play, scream and no one seems to care. The spa is managed by a separate company. After a 4 hour hike I wanted to luxuriate in a quiet, serene setting. So, if you want to bring your children to a wellness spa to relax; enjoy this NOW family oriented resort. BTW, the rooms are antiquated and need a facelift. One sinks into one's own mattress and it is like falling into a "V." Restaurant is less than wonderful. However, on a positive note, the staff is amazing!!! PS - Stay away from the steam room; there was green nose stuff on the floor!!!! Read less Date of stay: July 2024"

"A 200-year-old hotel, the facilities are a bit old, the location is good, but the breakfast is not good"

"Great location, incredible views, owners fantastic, really friendly. Food in their restaurant akin to a Michelin star. Only negative is charging 12.5 CHF for a bottle of water. Absolutely criminal. Considering exact same water is 1.10 CHF in a shop. Disgusted with that. Defo stay there just don’t get water 😅"

"The apartment looks cozy inside. It was tidy and clean. The kitchen and bathroom look a bit dated, but it is tidy and everything works well. The kitchen was well equipped with kitchenware. The double bed was generously sized and was"

"A very pleasant restaurant. The service staff was very friendly and the food was outstanding. We would love to come back."

"My husband and I have recently returned from an 11 night stay at the Hotel Gerbi. We travelled with Inghams and booked a superior room overlooking the lake. We chose the hotel because of the leisure facilities and booked this hotel rather than the sister hotel, the Alexander, because the Gerbi's rooms are larger and we liked the more traditional look of the hotel. The room was certainly large (although somewhat spartan) and had a nice view of the lake so nothing to complain about there. The location of the hotel turned out not to be ideal for us. As we had no car, we ended up walking about 20 minutes most days to get to the bus stop or the boat station. Some guests used the hotel minibus to get to and from the village centre each day but we didn't feel comfortable about using the minibus as a taxi service so instead walked or occasionally took the free local bus which stopped hourly outside the hotel. As we didn't use the hotel's leisure facilities as often as we had planned, we would have been better off staying at a hotel closer to the village centre. Our main disappointment with the hotel was that we never felt truly welcome or valued. The mood seemed rather sombre and we did not experience the hospitality we would have liked from a family-owned hotel. The couple who I think were the owners seemed rather world-weary. We ate breakfast in the main restaurant or on the terrace but dinner was always taken in a more modern restaurant, the 'Gerberei' or its terrace. I think guests on half-board ate there while a la carte guests were in the main restaurant. Sometimes the Gerberei was very quiet but it was also sometimes used additionally for groups or families so could be rather raucous. Meals were often not very quiet or romantic and sometimes the service was slow. We had the impression that a la carte guests were favoured while those on half-board just had to wait. The offering at breakfast was good and the evening meals were fine but not always to our liking (particularly the vegetables). However, as there were 4 courses we never went to bed hungry. The soups were particularly tasty. All in all, the hotel was a little underwhelming and our holiday a little disappointing but, of course, this is entirely subjective and I'm sure other guests will be perfectly happy at the Gerbi."