"The reception was extremely helpful. The breakfast buffet was modest, and items had to be requested for replenishment, but it was done kindly."

"The room is OK, but the price is a bit high"

"The location was great. The receptionist could’ve told us about the coffee machine in the longe (there was no kettle in the room). Also, she could’ve informed us about the free bus information. We had to ask on the following day to find out."

"Facing Lake Thun, 6 minutes walk from the station, the location is very convenient. Of course, Thun itself is a very small town. The hotel provides free surrounding bus tickets, and you can take the bus to nearby Speiz and Interlaken. The room is very new and should be recently renovated. It is also equipped with a coffee machine, etc. The only thing to note is that the room is very, very small. If you are traveling with a family, it is recommended to book a deluxe room. Some rooms face Lake Thun, and the view is very good👍"

"Actually, Facilities: Climbing hills every day. Hygiene: Towels are not changed during consecutive stays. Environment: Not bad. There are only 10+ rooms on three floors. It is a small hotel. But the service is terrible!!!! too poor!!!!!! Service: The emphasis is on service. The old woman in the restaurant is obviously very targeted at Chinese customers. Come on, I am a consumer. She greets all other customers with a smile, keeps saying polite words, and nods and bows. When we arrived, , I happily told her thank you, but she ignored me and just ignored me.  And this hotel is not cheap. I spent 3,300 yuan to book a room with breakfast. The breakfast was buffet, but she actually told me Said "You have eaten enough, you can't add more"? ? ? ? This is unheard of. I argued with her, but she was reluctant to add something to me with a cold face, and deliberately delayed it for a long time, wasting our time when we went out to play. By the way, such a hard baguette, I didn't eat toast while giving it. I couldn't bite after being scolded by her. I really wanted to say bad words and curse people. I have never been so angry by a hotel staff, who discriminated and treated me differently. Facilities: Oh, by the way, don’t follow the Google map and walk the nearly 200 stone steps. It’s very tiring. Walk 80 meters further and there is an elevator leading to the parking lot that can be reached directly. The front desk is very small, even smaller than the one in the Express Hotel. Small. Don't go wrong. The air conditioner in the room cannot be turned off. It blows cold air all the time. It rained that day and the temperature dropped to 10 degrees, but the air conditioner still had to blow cold. Fortunately, there were enough quilts, so I felt better after sleeping. "

"It was much better than I expected; clean and tidy. Considering the last-minute booking, it was good value for money for Switzerland."

"The room was a bit small, but the window offered a direct view of the snow-capped mountains."