5-Star Hotels in Longyan

It's a bit strange; it claims to be a family-friendly hotel, yet it lacks bed rails. Other children's amenities, however, are quite complete. As a five-star hotel, looking at customers while speaking is basic, right? The receptionist, Chen Xiaomei, was expressionless and had a terrible attitude; she didn't even look up when I spoke to her. After checking in, I wasn't satisfied with the room type and asked Chen Xiaomei if I could pay for an upgrade. She didn't even look up and simply said there were no rooms available. I checked Ctrip, and there were still many rooms available. Clearly having rooms available, yet refusing to allow customers to pay for an upgrade and failing to communicate with customers is extremely incompetent. This service is worse than a 50 RMB restaurant down the mountain. My takeout arrived, but I wasn't in the room at the moment. I told the front desk I'd deliver it in five minutes. Three minutes later, I returned to the room to find a robot waiting at the door—I was helpless. The front desk really seems like a makeshift operation. I found a huge ant on the bed. The doorman, cleaning lady, and restaurant staff were all very friendly. I've also seen several complaints about the front desk on Xiaohongshu (a Chinese social media platform). It hasn't improved after all this time; maybe the front desk staff are all people with connections.

Traveling like to choose a new hotel, naturally chose this one. Thanks to the front desk lady for the free upgrade of the room type, and also presented a free night snack that night, but unfortunately too tired to go down to eat ～ Facilities: The room is clean and comfortable, and the whole house is smart. The air conditioner sounds slightly louder Hygiene: Auntie cleans very seriously and is very clean Environment: The hotel is very close to the ancient city, and you can walk, but because you have children, you can take a taxi and you can get there within 5 minutes. But before booking, I didn’t know that there was a live station next to it. I found it a bit noisy when I slept at night. I needed a quiet environment for sleep. I brought my children and asked the front desk to give me a quiet room. The result was arranged on the side of the main road. It was really noisy. Plus the sound of the train... it really affects sleep. Service: The hotel has its own underground parking lot, which is very friendly, because it is very convenient to park by car. There are robots delivered to the room for takeaways. But the next day, I asked the front desk for a few bottles of mineral water, because we all made tea in the room. The next day, when the aunt cleaned, we used 2 bottles of mineral water. The aunt naturally made up 2 bottles. I asked for a few more bottles of tea. I can give 2 bottles. I have never seen this before when I stay at the hotel. The hotel breakfast is quite satisfactory and has no success.

The room is spacious and bright, with complete facilities. The bathroom and shower room are separated, so two people can stay without affecting each other. The balcony is large and has a clothes drying rack. The coffee table is equipped with a teapot and cups, and the small chair for drinking tea is very comfortable. There is a rich variety of fruits, suitable for families or three-five-year-olds. Vacationing with friends. Forgot to take pictures

It is very close to Guanzhi Mountain Scenic Area, and you can even see the hotel on the mountain. Very distinctive architecture, great environment, very suitable for vacation ⛱️ The only drawback is that the water pressure in the shower room is average. Everything else is great🦎 Suitable for relaxation, retreat and meditate Facilities: Very good, the room is large Sanitation: OK, it can be kept fresh and clean even on rainy days Environment: Very good, I feel full of energy after a good sleep, so comfortable Service: Very good, there are many activities for family tours during the May Day holiday 🍵Lush and beautiful

You can get there directly from the expressway along Tingzhou Avenue. It is newly built and managed by Jianguo Hotel. It is a bit far from the old city, but it is very convenient to take a taxi, which costs 6-9 yuan in seconds. Moreover, it is difficult to find parking spaces in the old city, so it is more convenient to take a taxi. The waiters are very nice and answer all questions. There is no doorman and you can carry your luggage by yourself. The Chinese restaurant in the hotel has good food, much better than the small restaurants outside, and the environment is better, so you don't have to eat outside. There is a midnight snack in the evening. If you are not hungry, you can skip dinner and have a midnight snack. The water in the shower room in the room is not good. After taking a bath, the water floods the mountain. Fortunately, I only stayed for one night.

The room is new and nice. The hotel is very big and has convenient parking and transportation. There is an electric shared car in front of the hotel. It is very convenient to go to the core scenic spots and ride a shared car. But the breakfast really does not match the price of more than 800 yuan. It may be because the hotel is full during the National Day. It was almost eight o'clock in the morning and there was no place to sit, and there were only a few stir-fried dishes and there was not much to eat. The late night snack the next day was a little better than breakfast.

This is the last day of my trip. The hotel environment is very good and the equipment is OK, but the service is still lacking. It should be a management problem. First, the whole resort is so big, and there is no housekeeper or a WeChat lead the way to guide the way or help with the luggage; Second, the front desk staff is similar to NPC. When I checked in, I said that there was a hot spring ticket and breakfast for one person. There were only two people to increase the price. I have no opinion on this, but there is a bigger room choice after the price increase. I didn’t say it. I saw the package of Trip.com and I found them better. Said that it can be replaced, no one took me to see how the room can be compared at this time; third, the hot spring area has a ticket with breakfast is also perfunctory, you can still go in if you don't buy a ticket; The environment of the hotel is very good. I changed the wooden house. The wooden house is a little farther from the hotel. I don't need to swipe my card to enter the wooden house area, and the wooden house has no staff to feel very unsafe. To sum up, the environment is good, the management is lacking, and the service is not humane! After I checked in, I still regretted that I knew I would stay at Guanzhang Mountain Narada Hotel. This feeling is really bad!