4-Star Hotels in Maricopa County

It’s a high end resort and the rooms are very comfy. The pools are amazing but sadly not kept very clean- there was rubbish in the pool at the end of the day and debris from a storm the night before. Ride share has it’s own pick up spot which was not very well marked.

Everything was good, though I was a bit confused that the lobby didn't seem to have air conditioning, which is quite uncomfortable during the Arizona summer.

It's in downtown Phoenix, the surrounding environment is nice, and the facilities are also good. Due to a change in plan, I needed to check out one day in advance. I communicated with Ctrip several times before the free cancellation date, but failed. Ctrip seemed to have booked through another channel and had no say. When I tried to communicate with the front desk when checking in, the waiter had a bad attitude and coldly refused.

I was greeted by the nicest receptionist, I told her that trip.com was no help on switching my room from a double bed to a king cause that wasn’t even supposed to be , she never hesitated she just did it .. The walk from the hotel to mill ave for dinner an drinks was 7 min , so nice . At night to go on roof with the pool an view omg gorgeous... very clean an very nice ... will stay again an will recommend to others ..

Great hotel near the airport, right off the freeway, and about a 5-10 minute drive to an area with lots of food options and stores. The staff were friendly and helpful from the moment we arrived until we checked out. There's also a pretty cool area in the middle with a pool and hot tub, as well as a big chess and connect for game and ample seating.

We enjoyed our stay and the chocolate chip cookies never disappoint. Yummy …our hostess and servers were friendly, courteous and welcoming and I included a photo of the special gal that waited on us for the two morning breakfasts. Everything was great and will stay again.

The hotel was clean, food reasonably priced, great location to the airport with the sky train right there and regular shuttles every 30minutes, 24 hours. Super convenient and the Reception Team were friendly and helpful. I’d stay again

The room was really comfortable, I have to say. My only complaint is that parking costs $12 and you have to pay through an app, which was a bit inconvenient. Also, the front desk assigned us a room that was furthest inside; after taking the elevator, it was quite a long walk to get to it.

For a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda.

The hotel is older and small but staff is friendly and location is fantastic for visiting Old Town Scottsdale. Was very disappointed that we booked through Trip.com for a king room and they sent to the hotel that our reservation was for a double room and since the hotel was completely sold out the hotel did not honor what our reservation confirmation showed.