LLaurieTeen accidentally left a small expensive item (electronic device) in our room. After inquiring, it was found and held so our local family member could pick it up. We were very grateful.
GGuest UserSurprisingly the bed sheets had some stains and pillows were smelling and there was an unusual odor in the room. We booked this hotel thinking it is very near to Texas A&M university campus but for similar or even better price you will find much cleaner hotel. Also, I'm still disputing my double charge for the stay as I pre-paid through Trip.com and after checkout the Hotel also charged me again for the same. If I haven't looked at my credit card statement this would have passed. Hotel staff are very laid back, not willing to resolve the issue and have offered no apologies for the mistake, as if they don't care. Sorry, will never step into this hotel again as I don't trust them !
GGuest UserThe stay at Country Inn was good in general. However, we were really disappointed at their breakfast. Half of the breakfast items were out of stock both days. The first morning there were no biscuits, no sausage, no butter. The second day, there were no milk, no waffle mix, etc.
Also the quality of their towels is quite poor.
The staff at the reception when we checked in was nice and professional, but the one when we checked out could use some improvement on customer service skill.
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