2-Star Hotels in Deschutes County

Pros: Spacious and clean rooms. Conveniently located just off the highway but far enough to avoid most traffic noise on 97.. The breakfast was enjoyable, featuring scrambled eggs, potatoes, and a self-make waffle station. Cons: Severe, disruptive room noise. Throughout the entire night, an intermittent, guttural, rattling wheeze—sounding exactly like a struggling car engine—kept us awake. What made this particularly frustrating was the lack of proactive management. I submitted a quiet-room request upon booking (which went unanswered) and reiterated it at check-in. Around midnight, unable to bear the noise, we asked for help and a friendly staff member kindly provided us with extra earplugs, but they weren't enough to block it out. When we reported the issue to a third staff member during checkout, she gave an emotionless response, said she would ”take a note,” and immediately walked away. The hotel was not at full occupancy; the upper floor was completely dark, and the parking lot was less than half full at both 10 PM (check-in) and 8 AM. We travel extensively—both globally and locally in places like Bend—and have never encountered this. Had the hotel simply given me a heads-up or accommodated my request, I could have brought my industrial-strength earplugs from home. A little communication at no extra cost goes a long way.

The hotel is located near the department store and around 22 km from RDM. I stayed here for four nights during the conference in Bend. The room was fine, and the breakfast was OK for me (not that much food, but that totally fine for me). The cleanliness of the room is acceptable, but since this is a pet-friendly hotel, you might be expected some animals further on your clothes if you sit on the floor or sofa (the bed is clean because they usually clean it up). The hotel does not provide the cleaning service unless you ask them to do so one night before in advance (as they use the sub-contract, IMHO). Well, if you are not expecting that much (this is not a luxury hotel), and just stay as a part of work (e.g., business travel), this might be a good choice, compared with the cost performance. Tip: better to have an upper floor (second floor). The floor is a little bit thin, and you might hear the sound of someone walking with shoes above your room (as I stayed on the first floor). Also, the second floor seems better for security reasons as someone might walk pass your room on day and night (especially at night) but I did not find any unsafe situation during the stay.

Decent for the price but they kept my deposit. I called to see why it wasn’t refunded and the gentleman that answered told me the manager was gonna call me back but never did.

General health, breakfast, usually sleep for a few hours, no problem

Great location and great remodel. Yet staff was indifferent and inpatient. No any amenity

Had A Great Stay !!!!

Cheap price, free pets, but no sense of privacy

The room was clean and comfortable. However, the hair dryer was broken, and unfortunately I didn't check it before washing my hair, so I only found out afterward. I hope this can be fixed for future guests.

The room was clean. There were no signs saying we would not have maid service if we stayed 2 nights. We ran out of towels and when we went to the front desk to request more, the person at the desk said they were out. She then said she had 2 bath towels. she didn't offer them until we asked if we could have them. There were no toiletries in the room. The woman at the desk was very unpleasant. I would not stay at this facility again.

The hotel was fine enough. Bed was comfortable. Staff was friendly and helpful. The services were lacking - no continental breakfast even though it was listed on the welcome sheet and the in room tv had very limited channels and poor quality. Would’ve liked to have had dish or satellite to watch more and better quality tv. The room was large but not clean. Big pile of dirt on the carpet that was obvious. It was an okay stay overall.