2-Star Hotels in Bexar County

We were looking for a hotel near our family. We received a suggestion from Trip.com to take a gander at La Quinta Inn & Suites Sea World. The price offered for our lengthy stay was unbeatable elsewhere. I read the reviews and had a few concerns, but you just never know. Now, what I am about to mention I do not say lightly because I travel extensively. We arrived at the hotel after an exhaustive travel day on the road. We were greeted by a young lady named Samantha. She was probably the best front desk clerk that I have ever encountered. She was inviting, respectful and welcoming to La Quinta. She asked how our day was and assured us that our stay would be as comfortable as she could make it. She explained everything and directed us to the elevators. As we walked away, she reminded us to call on her if we encountered any issues and wished us a good night. The hotel was clean and safe. I woke up during the night and looked outside the window to check on my vehicle. I found a security vehicle stationed at the entrance of the property. This was good to see and put me at peace. The only issues that I had was the coffee and the room. I found the coffee to be Luke warm to cold on two occasions in the morning. As for the room, the hotel was a non smoking hotel, but I swear someone had previously smoked in the room. The aroma wasn't too bad but I could tell. It was tolerable but unfortunate. You trust visitors to follow the rules but not all can be controlled. A huge thanks to the best front desk clerk Samantha who checked in on us during our week visit. Thank you!

Lisa - Review house-keeping routine/policy, currently room service is every 3-days and this does not work for our stay. We were there 4-days and on day 3 room wasn't cleaned. Bathroom doesn't have a fan so moisture stays in the room too long as hanging towels over shower bar didn't dry out towels and this cause mildew smell. Trash cans only had 1 plastic liner. Went to check-in counter and requested clean and the next day didn't arrive so i saw the room cleaner with her cart and got fresh towels. On arrival the room had only 3 fresh towels in the bathroom which should have been 4 Suggestion of Improvements 1 - Complete Room service every 2 days 2 - Automatically deliver fresh towels daily as the air is very humid 3 - Trash cans to have multiple plastic liners inside so when trash is removed then there is another one ready to be used, this will keep trash cans cleaner 4 - Review number of occupants and have sufficient fresh towels in the room, 2 people equal 4 towels. 5 - Add bathroom evacuation fan so that moisture from a hot shower will be removed quickly 4 -

We were excited after reading the reviews on Google, but when we arrived the single elevator was broken. We asked for a first level room, but were told they were sold out for the night. We arrived to our room and it smelled like it was smoked in but covered in air freshener. The smell seemed to be soaked in the walls. Since we were already told they were sold out, we didn’t attempt to ask for another room. The rooms mostly clean. We had 3 people and only 2 sets of towels. The room felt muggy and again, smelled.

I usually stay at the Hampton Inn near the Riverwalk, but this was the closest for the event that I came to San Antonio to attend. The outside of the hotel could use a new paint job or sandblasting or something like that. The parking lot and adjoining side streets need serious repairs for potholes. The rooms were good, but some of the air conditioner units are older with weird mechanical sounds at times and need to be replaced. The breakfast was good and on time, but change up the menu every now and then. The staff was very helpful and polite. I would recommend this hotel to stay, but be aware the city is doing a lot of new overpass and highway construction. It took me driving several miles until I found an open exit to get to the hotel. The hotel also needs an ATM in the lobby for convenience.

The service is always excellent, tue people at front desk are always quick and friendly. That's why I stay w them 2 or 3 times a month!👍

Hotel gut gelegen, sauber und ruhig, Frühstück war nicht so reichhaltig wie von Hampton gewohnt (kein Obst), Personal war teilweise nicht aufmerksam (Frühstück).

Breakfast was perfect staff was awesome was real nice and room was clean maids brought new towels when asked

Most happy and feels pleasure hotel to stay forr a. Night. Well located nearest to the airport and cost less by Uber . I'm surprised to see the room is clean and neat . Feel extremely relax and fresh bed sheet and pillow to lay down . Give me a pleasure and good mood to sleep with soft bed . Lighting gives a great mood like home . After aa warm shower, I felt so refreshing and clean . It's great and price is worth to stay. Recommended highly to travellers and hoikday makers.