2-Star Hotels in Bexar County

The hotel far exceeded my expectations. The free hotel shuttle is available, but you need to call the hotel for pickup at the airport. The room was spacious, brightly lit, and relatively quiet on the fourth floor. The air conditioner cools quickly, although it's a bit noisy. The shower's warm water comes on fast. Overall cleanliness was not bad, though there were some stains and a long hair on the towel. The bedding was very comfortable, and I had a good rest.

Lisa - Review house-keeping routine/policy, currently room service is every 3-days and this does not work for our stay. We were there 4-days and on day 3 room wasn't cleaned. Bathroom doesn't have a fan so moisture stays in the room too long as hanging towels over shower bar didn't dry out towels and this cause mildew smell. Trash cans only had 1 plastic liner. Went to check-in counter and requested clean and the next day didn't arrive so i saw the room cleaner with her cart and got fresh towels. On arrival the room had only 3 fresh towels in the bathroom which should have been 4 Suggestion of Improvements 1 - Complete Room service every 2 days 2 - Automatically deliver fresh towels daily as the air is very humid 3 - Trash cans to have multiple plastic liners inside so when trash is removed then there is another one ready to be used, this will keep trash cans cleaner 4 - Review number of occupants and have sufficient fresh towels in the room, 2 people equal 4 towels. 5 - Add bathroom evacuation fan so that moisture from a hot shower will be removed quickly 4 -

I usually stay at the Hampton Inn near the Riverwalk, but this was the closest for the event that I came to San Antonio to attend. The outside of the hotel could use a new paint job or sandblasting or something like that. The parking lot and adjoining side streets need serious repairs for potholes. The rooms were good, but some of the air conditioner units are older with weird mechanical sounds at times and need to be replaced. The breakfast was good and on time, but change up the menu every now and then. The staff was very helpful and polite. I would recommend this hotel to stay, but be aware the city is doing a lot of new overpass and highway construction. It took me driving several miles until I found an open exit to get to the hotel. The hotel also needs an ATM in the lobby for convenience.

We were excited after reading the reviews on Google, but when we arrived the single elevator was broken. We asked for a first level room, but were told they were sold out for the night. We arrived to our room and it smelled like it was smoked in but covered in air freshener. The smell seemed to be soaked in the walls. Since we were already told they were sold out, we didn’t attempt to ask for another room. The rooms mostly clean. We had 3 people and only 2 sets of towels. The room felt muggy and again, smelled.

The service is always excellent, tue people at front desk are always quick and friendly. That's why I stay w them 2 or 3 times a month!👍

Hotel gut gelegen, sauber und ruhig, Frühstück war nicht so reichhaltig wie von Hampton gewohnt (kein Obst), Personal war teilweise nicht aufmerksam (Frühstück).

Breakfast was perfect staff was awesome was real nice and room was clean maids brought new towels when asked

Most happy and feels pleasure hotel to stay forr a. Night. Well located nearest to the airport and cost less by Uber . I'm surprised to see the room is clean and neat . Feel extremely relax and fresh bed sheet and pillow to lay down . Give me a pleasure and good mood to sleep with soft bed . Lighting gives a great mood like home . After aa warm shower, I felt so refreshing and clean . It's great and price is worth to stay. Recommended highly to travellers and hoikday makers.