Spa Hotels in Muro

Absolutely in line with the five-star standard hotel, although the hotel's pool is a bit small, but my favorite breakfast and service made me very satisfied. The breakfast is very rich, the hand-washed latte and cappuccino are very fragrant, and the dishes are rich in variety. This is what a five-star hotel should look like. From the beginning of your stay, you can feel the enthusiasm of all employees. They are willing to share their work with you. There is also a bottle of mineral water that is provided every day. This is rare in foreign countries. I am pushing 😙.

The hotel is very nice and very comfortable.

Ok, dinner is good, the location is very biased, to many attractions are particularly far away. Compared with the three and a half hours bus if you have to take the frozen sea, if you drive by yourself, you can consider it. The food is rich.

還可以，reception的每一位工作人員都很友善，就是海邊散步要注意不要散到隔壁酒店

We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food. However, the overall experience was disappointing. The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it. There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved. Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice. Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained. Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de