Spa Hotels in Muro

The hotel was very clean and had good facilities. The staff was quite friendly. It is a good family hotel but I cannot recommend for a group of friends.

As of June 2025, the hotel is in very good condition. This is a higher-quality than average hotel, although not luxury. Finishings, designs, rooms and maintenance are higher/better than usual. The pool/pathways areas are impecable. Bushes perfectly trimmed, not a leave or fallen flower on the floor. Beautiful and cared for daily. June is a great moment to come to Mallorca as it is already very warm/hot enough to crave pool and beach but not hot enough you don't want to walk around. Also, the amount of people is very reasonable. Come July/August, things change and crowds make everything less enjoyable. Front is nice and helpful and the breakfast buffet (in my case I paid for the immense convenience) fantastic. The beach is a 3-minute walk from the side exit door, just crossing the main street. The beach is fantastic, clean and it barely has any weeds. However, although we did not have issues to find a space, I don't want to be there in July/August as there are around 100 ft from water to the back and I bet it will be more difficult to find a space with a crowd. Hotel location is great as it is right in the main street with plenty food and the typical ”everything” stores within walking distance. We stayed 5 days and didn't need to take the car to go have dinner. The rate was also higher than average but there are plenty reasons why it is fair. Overall, very happy with the stay and every aspect of the hotel.

It was a great surprise. The atmosphere is fantastic and the service is great. The service of Alex and Raul in the bar is excellent. I will be back next summer for sure!

還可以，reception的每一位工作人員都很友善，就是海邊散步要注意不要散到隔壁酒店

We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food. However, the overall experience was disappointing. The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it. There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved. Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice. Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained. Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de