Spa Hotels in Comarca de Palma

PROS: I absolutely loved this boutique hotel! I loved the old charm, mixed with the clean modern decor. The rooms were clean and bright! The toiletries were a favorite from  the luxury brand, l'occitane.  The entire staff was welcoming and kind. Fabio from dining gave special attention to details, which made our meals and our dining experience wonderful. My spa treatment with the spa manager was exceptional. I loved the surrounding area. It was safe for myself and friends to walk around at night.  The front desk staff and the cleaning crew were wonderful, as well! Thanks so much! CONS: I could hear noise from the street at night. Thin walls, so I heard movement outside my door and through the walls. Water went out for a few minutes one evening.

A very dignified and beautiful hotel in the old town of Palma. Check in was quick and friendly. The rooms are large and very comfortable. The fairly high price is definitely justified given this location and amenities. The rooftop pool alone is more of a standing pool and not suitable for swimming.

We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room. What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults. Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room. At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue. I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance. Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly. The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.

Very disappointing experience regarding customer service and flexibility. My wife became acutely ill with severe back problems after we had booked the stay, and she is now on sick leave and will most likely need surgery. We contacted the hotel and explained the medical situation, asking if it was possible to cancel the booking as an exception. The airline and another hotel we had booked with both showed understanding and refunded us due to the circumstances. Unfortunately, Hotel Antigua Palma - Casa Noble refused any refund or flexibility at all. I understand cancellation policies exist, but when dealing with documented medical emergencies, some level of compassion and customer care should be expected. This was extremely disappointing and honestly left a very negative impression of the hotel.”

The hotel is strategically located, a quiet place in the middle of the hustle and bustle, not far from the bar corridor and commercial street, and not far from the seaside. The reception at the hotel's front desk is warm, the interior decoration is modern, the rooms are clean and comfortable, and the breakfast is rich.

The location is quite good, just a four or five minute walk from the bus stop. The hotel is right in front of the sea and you can swim directly. There are restaurants and shops on both sides of the hotel, which is very convenient.

I have mixed emotions about this hotel. We stayed as ‘Level’ guests which means you have use of a separate area that provides a lovely buffet and drinks through most of the day. Separate check in with the lovely Dominique was smooth and efficient.  However, I chose this hotel for its sea view and pool. Whilst there is undeniably a sea view most of it is blocked by an ugly building across a very busy dual carriageway.  The pool area was very insufficient to accommodate the number of guests in the hotel, we had to wait an hour each day for a bed to become vacant which had no shade. This was disappointing as there are many hotels in Palma that are stunning but no pool that were more convenient for the centre. The toilets by the pool were not maintained with hand towels strewn around the floor. All in all not what we expected from a Melia hotel but the Level facilities did go some way to make up for the Other disappointing features.

It's close to Palma Airport. We arrived on an evening flight and stayed here for one night. It's mostly frequented by families and groups. The bar offers performances until 11 p.m. There's also a swimming pool, so please take note. We explored downtown Palma in the evening. Experience the different charms of Palma during the day and night.

Overall, we had a very pleasant stay at the hotel. The room was clean and comfortable, and the overall atmosphere of the hotel was calm and welcoming. The staff were extremely friendly, helpful, and always ready to assist, which made our stay even more enjoyable. The food was also very good, with a nice variety and good quality. However, be careful when booking the hotel with children. When we made the booking, it was stated that children stay for free. Naturally, when booking a room for three people, you would expect that everything is included for all three guests. There was no information anywhere that we would need to pay an additional €40 per day for the child. When we ordered breakfast and dinner, no additional information was given that we would need to pay extra for the child. Only two days before our arrival did we receive a message saying that the child’s breakfast and dinner would cost €40 per day. Since we stayed for six nights, this added up to an extra €240, which is not a small amount. Overall, the hotel is very nice, but the information regarding children’s meals is misleading, so please be careful.

My positive experience with Hotel Mirador in Palma, Mallorca began as soon as I entered the lobby. I was greeted warmly at the desk where they solved several problems with my booking which was made by Trip.com. Specifically, for some reason my reservation was in the name of a Trip.com employee and not me! Second although I had booked for two nights with continental breakfast, the reservation was made for one night with lunch and dinner and a SEPARATE reservation was made for one night with no meals. Third, a reservation was made for a ”Family” room instead of a single as I requested. This made my stay more expensive than I planned for. Through all of these difficulties the staff at the Hotel Mirador treated me exceptionally well and made many phone inquires until I was able to get a room.