Pullman Properties in Shanghai

My stay at the Pullman Shanghai Jing An was fantastic, and what impressed me the most was the front desk service. The staff were incredibly warm, gentle, and always wore a welcoming smile. Check-in was swift and efficient, and they were patient and thorough throughout the entire process. Whether I had questions about the hotel facilities, local transportation, or even small, impromptu requests, they responded thoughtfully and were always proactive in helping. Their professionalism and attentiveness made me feel completely at home. The attention to detail and high standard of service made my trip exceptionally reassuring. I highly recommend this hotel and will definitely choose to stay here again next time!

The front desk staff member was professional and attentive. Every request, big or small, was met with great satisfaction! The room was spacious and bright, with well-arranged facilities that created a very relaxing atmosphere. The bathroom's wet and dry separation design was well-thought-out, and the toiletries were high-quality, making them reassuring and comfortable to use.

Shanghai Hotel Stay Experience | Pullman Shanghai South My child had a performance on the last day of the New Year in the ballroom at Pullman Shanghai South. Knowing traffic would be a nightmare that morning, we decided to check in a day early. Upon arrival, the front desk already had our room ready. The service was excellent; they were incredibly accommodating, even providing earplugs when we asked. We stayed on the 16th floor. The room was spacious and had a business-oriented feel. The bed was wonderfully soft and comfortable. The bathroom had a separate wet and dry area, and there was a bathtub – perfect for a relaxing soak if you're not in a hurry. Since we had a performance, we were granted a late check-out and free parking, which was a huge plus. We had breakfast and lunch at the hotel restaurant. Breakfast was a buffet and quite good.

Overall, it was a decent stay. The heating in the room was a bit too warm for winter, and I was told it's a central system for the entire building that can't be adjusted, which was a bit disappointing. Sleeping at night was fine though, not too hot and not too cold. The buffet breakfast selection was a bit limited. All in all, it was an okay experience, neither great nor terrible.