Pullman Properties in Shanghai

This was my first time staying at this hotel, and I have to give the Pullman Shanghai Jing'an a full five stars! What impressed me the most was the attentive and professional service. The front desk staff were patient and thoughtful, proactively offering travel tips. When I accidentally left something behind, they handled it with care and helped me retrieve it quickly, which was incredibly reassuring. The room was clean, comfortable, and well-maintained with new facilities. Breakfast was abundant and delicious, and the common areas were quiet and stylish. Despite being in the heart of the central business district, it was surprisingly peaceful. Both the hardware quality and the soft services were impeccable, truly making you feel at home. It's my top choice for hotels in Shanghai, and I highly recommend it to everyone. I'll definitely choose to stay here again next time I have the opportunity!

So close to perfection.... So close. I have been putting off staying at this hotel for years, and that is a regret. This hotel is amazing. Location, Great. Staff, friendly. Beds, comfortable. 24 hour room service, fantastic. Bidet toilet seat, amazing. For the price, this hotel is a steal. Better service and better rooms than hotels that are double the price. My biggest problem. The bathtub is too small. It looks big, but for a 190cm guy, it's just way way too small. Looks big in pictures... Not in reality. They probably have bigger tubs in different rooms (maybe executive or suites). I will contact them before booking again to make sure tub is big. The pool is great. The Sauna and steam room in the changing rooms are great. I do wish there was a jacuzzi or some hot pool... Either in the gendered changing rooms or by the pool. Recommendations: the bathrobes are small, get some plus sized ones. More coffee in the room, 2 pods aren't enough. More water in rooms, 4 small bottles aren't enough. Allow cooling during winter, I know it's not easy, but many expats don't want 25° rooms. Finally... For room service. EGGS BENEDICT!!!! You already have a good room service breakfast menu... But you need eggs Benedict. I judge hotels room service based on club sandwiches. This club sandwich was mid tier. Not bad, not fantastic. Granted I ordered the late night club sandwich. Maybe there is a difference. But this is the same with all of the other room service food I ordered. Good. Just a few steps away from great. But super happy there is a 24hr menu! Next time I stay I will experiment with regular hours food vs late night. In all. This hotel is amazing! Definitely will stay again. Just hopefully I can get a bigger bathtub next time.

Shanghai Hotel Stay Experience | Pullman Shanghai South My child had a performance on the last day of the New Year in the ballroom at Pullman Shanghai South. Knowing traffic would be a nightmare that morning, we decided to check in a day early. Upon arrival, the front desk already had our room ready. The service was excellent; they were incredibly accommodating, even providing earplugs when we asked. We stayed on the 16th floor. The room was spacious and had a business-oriented feel. The bed was wonderfully soft and comfortable. The bathroom had a separate wet and dry area, and there was a bathtub – perfect for a relaxing soak if you're not in a hurry. Since we had a performance, we were granted a late check-out and free parking, which was a huge plus. We had breakfast and lunch at the hotel restaurant. Breakfast was a buffet and quite good.

Overall, it was a decent stay. The heating in the room was a bit too warm for winter, and I was told it's a central system for the entire building that can't be adjusted, which was a bit disappointing. Sleeping at night was fine though, not too hot and not too cold. The buffet breakfast selection was a bit limited. All in all, it was an okay experience, neither great nor terrible.