Serasa Hotels & Accommodations

The service of the hotel staff is still very enthusiastic. There is free airport drop-off service. The staff waits for guests in the lobby on time and takes the initiative to help with luggage. The hotel is very close to the airport. It takes 3 minutes to drive to the departure hall of the airport. There is a shopping mall downstairs, so it is convenient to live and eat. Although the decoration of the hotel is average, it is hygienic and clean, and it is very suitable for passengers who take morning flights.

Perhaps the cheapest hotel in Brunei offering good clean , big rooms , with amenities like tv , fridge , free drinking water and safe ambience . The location is 10 minutes approx 700 meters away from Water front and the bus stand where buses from Kota Kinabalu and Miri depart and arrive. 500 meters from the local bus stand. The hotel has a coffee shop which sells set breakfast. They provide unlimited RO drinking water in jugs from the reception. Nearest restaurant around 600 meters . It is safe in Brunei so does not matter if you walk in the dark at night. Bonus, free airport drop off. I even did not know about it the reception lady informed me at the time of checkout or else is was going to take 1 dollar bus ride which takes around 45 minutes. It gave me time to visit the museum and buy some food to have at the airport . I suggest the hotel very much.

The free transport option offered on arrival at the airport was a very appealing aspect at this hotel and it was seamless when arriving late at night. The city’s roads were deserted so the journey didn’t take long and the welcome from the reception was superb, feeling so friendly and more like arriving into someone’s home than a hotel. It may feel a little tucked away and at times more of a business office location, but it was the ideal spot for a short break in the city and all the main sights are easily walkable. There’s two buildings for the accommodation and mine was on the second floor in the alternative building. There is a decent lift as well as stairs available to use and the room itself was a good enough size. It was a little basic and functional, but with the prices charged I can’t complain. Be sure to close the blind in the shower at night else the glass door allows the morning sun throughout the whole room, but the air-conditioning worked well, there’s plugs by the side of the bed and a decent enough desk for doing any work. The TV was small and there isn’t a huge amount of storage but everywhere at least seemed very clean. Noise from outside was minimal, given the hotel is tucked away in it’s own carpark, although it was possible to hear water running throughout the building from other rooms throughout the night. Breakfast continued the friendly ‘home run’ affair and was quite nice. There’s a decent number of hot dishes on the buffet and the live omelette station is a good touch. Again all the staff are super welcoming and can’t do enough to help. There’s a mix of tables with many suitable for large groups as well. I can’t comment on their evening offering since it was closed for a private function. If you’re looking for the height of luxury and modernness you’ll be disappointed, but for a clean comfortable room, in a great location with welcoming atmosphere, certainly consider it - I will be again and it’s brilliant value.

Poni Homestay is conveniently located in the popular City Center area. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Poni Homestay. Some of the well-appointed guestrooms feature clothes rack, linens, mirror, towels, closet. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the boats, hiking trails, watersports equipment rentals, snorkeling, diving. Poni Homestay combines warm hospitality with a lovely ambiance to make your stay in Bandar Seri Begawan unforgettable.

I stayed for one night only but I liked the spacious rooms, the central location and specially the breakfast was superb- both in terms of variety of dishes and the taste. Most tourist places are within a short walking distance from the hotel.

The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.

I have a terrible experience as able to check in 8 A.M. in next morning because, late night flight arrival at Brunei airport by mid night while check in time is available untill 10 P.M. I can't reach hotel staff via email or phone a few days in advance. But, hotel agent named Trip.com trying best help me a whole night. I am so exausted after travelling but also nice to receive a support from agent. I am able to check in room eventually in early morning on staff work hour in order to deeply sleep. Room is not bad with comfly bed unless a cold air con.

Brunei should be regarded as a good hotel locally, but from the Chinese perspective, it is really not very complimentary, similar to the guest house. The facilities in the room are relatively old, and the bath water is particularly dirty (possibly all rust inside). The overall facilities are basically in the style of the late 1980s.

The room was very good and very close to the airport, only about three kilometers. The price/performance ratio should be said to be very high. The only drawback is that the introduction says there is a free shuttle bus to the airport, but in fact there is not. You have to call a taxi yourself, so this is quite troublesome.

If you love nature and love to experience staying above a river this is the right place for you . You can spent a whole day here doing fishing, swimming, walking, jogging and enjoying the best scenery . To management please maintain the cleanliness of the surrounding . One of the best spot to visit in brunei . Staff could do better in welcoming the guest . Will definately come back