Located in Schwerin, PLAZA Premium Schwerin is on a lake, within a 5-minute drive of Schlosspark-Center and Sport- und Kongresshalle Schwerin. This luxury hotel is 1.1 mi (1.7 km) from Schelfstadt and 1.1 mi (1.7 km) from Heckengarten.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of PLAZA Premium Schwerin, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 114 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
"I have stayed at this hotel under several different management companies over the years. Overall, it’s not a bad hotel, and the location is convenient. However, this stay left me with a rather average impression due to several service issues.
The breakfast buffet was disappointing. It was quite messy, with yoghurt, jam and crumbs left on the buffet for extended periods. During the last 45 minutes of breakfast, despite the restaurant being very busy, many items were not fully restocked.
We had booked a room with two separate single beds, but the room had not been prepared accordingly. Housekeeping came promptly to correct it, which was appreciated, but ideally the room should have been set up correctly before arrival.
Another disappointment was that our room was not serviced during the first day of our stay. When we asked, we were told that housekeeping only cleans rooms if the “Please clean” sign is hung on the door. This policy was never mentioned during check-in, and we didn’t notice such a sign or any explanation in the room. The receptionist gave us the impression that this was our mistake.
None of these issues alone would be a major problem, but together they gave the impression that attention to detail and communication could be improved. The hotel has good potential, but some aspects of service and housekeeping currently prevent it from delivering the premium experience its name suggests. Overall, I would rate this stay as decent rather than “premium”.
Super nice receptionist at check-in and the housekeeping staff were also very nice."