Scenic Hotels in Ottawa

"I had a 6:55 a.m. flight and planned to take the 5:30 a.m. hotel shuttle. When I asked at the reception beforehand, I was explicitly told that no reservation was required, so I relied on that information.However, the shuttle did not arrive until approximately 5:35 a.m. When it finally arrived, it was already completely full because it was carrying passengers from another hotel. As a result, I was unable to board the shuttle even though I had been waiting on time.This service failure caused extreme stress and forced me to urgently book an Uber to ensure I did not miss my flight. If reservations were required, or if the shuttle had limited capacity across multiple properties, guests should have been informed in advance."

"This is an amazing, historic, world famous hotel. It combines luxury with outstanding service. The location is in the heart of the historic area. Just a minute walk to Parliament and the iconic buildings. It’s situated on the river if you want to ice skate I. The winter. It’s a must stay for the travel who wants a quality experience and great location"

"The room was a bit small, and the counter felt like something from an economy hotel. Perhaps as an online platform guest, I was assigned a lower floor room where a huge exhaust fan on the outdoor platform vibrated and made noise clearly audible inside. I got back to the hotel late at night, and my child fell asleep immediately, so I didn't want to complain in the middle of the night. I finally fell asleep after two hours, a really terrible stay. However, the cleaning lady in the morning was excellent; I left my wallet on the table, and she immediately took it to the front desk. Thumbs up for her!"

"I enjoyed the facilities in the hotel especially the cleanliness. That’s why I decided to choose the same hotel when I return to Ottawa from July 18 to 20, 2026."

"The room is in a motel-like setting, with outside stairs going up to the second floor. The building is quite old and a bit rundown. Looks like they renovated the inside, but it’s not in the best shape. The price is cheapest around there by the airport. I would spend more money to get a better place."

"Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon."

"Nice location, elegant building, service is great. Only issue was with the AC fan system - it was way too loud whenever it switches on. Woke up few times as the fan auto-switched on."

"The hotel is new and the facilities are decent. The room even had a shower cap. Breakfast was just okay, but it's great value for money. We stayed with our one-year-old, and it was convenient and comfortable for three adults and one child in a single room. It's not far from the city center, and parking is pretty easy. The only issue is that there's a homeless shelter nearby, so it felt a bit unsafe for solo travelers. It's best not to wander around alone outside, and you'll be fine."

"Everything was good, but for an even better experience, they could include breakfast, and provide a bathrobe and slippers for guests to use at the pool."