"Very poor service attitude I am a girl with two children and two suitcases: 1. The front desk told me that there is no luggage service and I need to carry my luggage by myself. I asked what the concierge service you wrote is? He said that they just don't help with luggage; 2. They told me unreasonably and arrogantly that you should either not stay, I said yes, I will leave immediately if you refund the money. He said that if you don't refund the money, you can just leave; 3. It is far from Interlaken, and the transportation is not convenient, so it is not recommended; 4. I am a girl with two children. The platform says that an extra bed can be added, but Ctrip helped me negotiate but they still refused to add an extra bed. They insisted that I book a quadruple room, which costs 1,000 yuan more per night; Paying money but not getting the corresponding service is the most annoying thing. I don't know if Ctrip will rectify it. 5. It is very uncomfortable to have no air conditioning on the top floor in summer, and the small refrigerator is broken, which caused the milk I bought to go bad and I almost ate ****."

"Our stay at Waldhotel was truly a delight, offering both comfort and unforgettable views. The view from our room was breathtaking and created a peaceful setting that we thoroughly enjoyed. The adults-only spa was another highlight, providing excellent facilities for rest and relaxation in a calm atmosphere. Breakfast each morning was fresh, tasty, and beautifully presented, making a perfect start to the day. The hotel is exceptionally clean and well cared for, with warm hospitality that made our visit wonderful and memorable."

"The hotel is located in the heart of the city, close to the airport and the airport."

"This is really a nice place to stay for a few days in central Switzerland. Sachseln is a good transit point between interlaken and luzern, which means that you can get to those great moubtains and lakes in around half an hour by train. And the Sarnersee is also really good for sightseeing and i even swimmed in it in the sunset. The hotel is very clean, amenities are useful and practical. The architechure itself is very historical and classical. and staffs are helpful and friendly. I recommend this hotel to all visitors from all over the world. You can enjoy a very classicL and tranquil swiss town life with a reasonable price."

"Price is reasonable compared to other hotels in Lucern. Like the ice machine at the lobby. Breakfast is all right."

"A very nice hostel with a great atmosphere and delicious breakfast. We had a thoroughly enjoyable stay. The hostel is particularly impressive due to its cleanliness – both the rooms and the common areas were always well-maintained and tidy. Breakfast was a real highlight. It had everything you could wish for: a good selection, fresh products, and something for everyone. A great way to start the day! We would also like to especially commend the friendly and competent staff. You feel welcome, well looked after, and your questions are always taken seriously. A small note for guests sensitive to noise: the building is somewhat poorly soundproofed, so you can sometimes hear noises from neighboring rooms or the hallway. However, this didn't bother us personally. Overall, we had a very positive experience and would love to come back. Thank you for the wonderful stay!"

"Parking here is extremely convenient, which made my first stop after renting a car in Switzerland totally hassle-free. The surroundings are breathtakingly beautiful, and the facilities are fully equipped with breakfast included. On my first day of check-in, I stayed at the guesthouse for as long as eight hours. The stunning scenery around, together with the unexpected double rainbow, made me linger on and never want to leave. If I travel to Switzerland again in the future, I will definitely book a longer stay here for several more nights. Best regards"

"The location and breakfast were fantastic, it felt like I was in a villa."

"Hotel was really god the workers too they were smiley the only problem was flies"