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9.1/10
Great
JJahnaeOur first time here and we loved it. Dont need to leave the resort with all the restaurants, shops & bars lol. We loved the stay and definitely will be back 😊
GGuest UserWe enjoyed staying at Hard Rock Hotel & ****** Atlantic City. We ate at the fresh Harvest Buffet and the food was amazing. All are fresh and alot of variety of food and dessert. The room is clean and we had fun playing at the ******. We’ll definitely be back!
MmatalesThe room was clean. Not obviously luxurious. Just nice regular room. Hotel is not family friendly as they have only inside pool available. And kids not allowed in the jacuzzi. And no jacuzzi in the outside pools that were very basic. View from room was good. As external windows were cleaned. I don't understand why they nickel and dime you by charging for the parking. As the golden nuggets next door have free parking. A good option in AC but nothing special. We spend all our time away from hotel as it was easier to be at the beach all day and play at the Caesars ****** instead. Probably makes no difference to them as the ******* might be related. If they have a more kids friendly pool we definitely have spend all day in the hotel and enjoy the ****** as it was a good one.
CClarisa624It was helpful that they were able to accommodate connecting rooms. We were in the Havana Tower. We booked run of the house, which was a king bed in the hold tower. To upgrade to 2 beds and for connecting option it was an additional $29 fee.
WwindsoryEven though it's an older hotel, the rooms were spotlessly clean and well-maintained. They came fully equipped with essentials like a hairdryer, coffee maker, and a safe. The room was spacious and offered a pleasant view. The hotel breakfast was a fantastic surprise – excellent quality and great value for money, truly exceeding my expectations. My only minor complaint is that the Chinese restaurant's operating hours were a bit limited.
CCarlos ManuelWell located, close to a bunch of nice restaurants. The room and the amenities were nice. The only bad thing was that we arrived one hour before the check-in time (4 pm) and they wanted to charge us ~$50 for an early check-in, so we had to hang out for an hour.
YYvonne PhippsService not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.
GGuest UserThere was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
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