Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
250 reviews
8.8/10
1 night
From OMR 12
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9.4/10
Amazing
LLinamranOur stay in Bandung was overall a very pleasant experience. The hotel’s location is excellent—very close to Pascal 23 and conveniently near the Whoosh High-Speed Rail, which made getting around very easy.
The hotel itself is quiet, clean, and comfortable. The bed and pillows were especially cozy, making it easy to rest after a full day out.
That said, there is room for improvement in the breakfast spread. Compared to other hotels in Bandung, the variety felt limited. I was hoping for a wider selection including Western, Indonesian, and Chinese options. I also always look forward to a good jamu selection when in Indonesia, but unfortunately the jamu and juices here were quite diluted.
Service during breakfast could also be more attentive—we had to remind staff a few times about our latte, as it was missed on two occasions.
However, despite these minor points, the overall service and experience were still very good.
I would like to specially mention Ms. Ayu from the guest relations team. She was exceptionally friendly, helpful, and truly went the extra mile. She assisted us with spa reservations for two days and even personally followed up via message to remind us and check if everything went well after our treatments.
As someone working in banking, I genuinely appreciate this level of personalized service—it truly creates a “wow” experience for the customer.
TTravellingmaudeFrom arrival to checkout, the stay felt warm and welcoming. Staff greeted us kindly and were consistently courteous throughout, which set a good tone from the start.
The room was very spacious, and being on the 18th floor, we had a lovely view over Bandung. The bed was excellent — super comfortable with great pillows. I fell asleep almost immediately, which says a lot. Facilities overall were solid and worked well.
The furniture shows a bit of age, but it still feels classic and well maintained rather than run down. The only real downside was the bathroom shower. The shower head is old and the water flow was uneven, which took away slightly from the experience. Towels, however, were clean and perfectly fine.
Breakfast was a highlight. A wide spread with lots of local options, including jamu and rebusan. It was fun sampling different traditional flavours, and the variety made breakfast something to look forward to rather than just routine.
Location is another plus. The hotel is just a short walk from Braga City Walk, making it very convenient for exploring the area, dining out, or taking an evening stroll.
Overall, a comfortable and pleasant stay with excellent service, a great bed, and a strong breakfast offering. With a small update to the bathroom fittings, it would be even better.
Yyerrica CardoshThanks... It was amazing experienced. Thanks for delicious 😋 breakfast.. relaxing shower 🚿... I'll come 🫴 again someday. Thank you so much
GGuest UserI recently stayed at Aryaduta Bandung and overall had a very pleasant experience. The hotel has a classic, elegant feel and is well-maintained, with a spacious lobby that gives a good first impression.
The room was comfortable and clean, with a nice view of the city. The bed was cozy and made it easy to rest after a full day of exploring Bandung. Amenities were adequate, and everything I needed was provided without issue.
The staff were polite, helpful, and professional throughout my stay. Check-in and check-out were smooth and efficient, which made the whole experience stress-free.
Breakfast had a good variety of local and international options. The taste was decent, and the dining area was comfortable even during busy hours.
Location-wise, the hotel is quite convenient, with easy access to nearby attractions and shopping areas in Bandung.
Overall, Aryaduta Bandung offers good value for a comfortable and reliable stay. It may not be ultra-modern, but it delivers well on comfort, service, and convenience. I would consider staying here again for a future trip.
GGuest UserThe receptionist misunderstood our room booking, we have booked a Non-smoking room via Trip.com but firstly she insisted us to give us a smoking room. It seemed she did not check it thoroughly the hotel confirmation. We were a bit upset waiting for her to find us a non-smoking room until she found it at last. Hopefully it won't happen to other guests. The hotel is okay, breakfast buffet on weekend was various but on weekday was a little bit disappointed, they just provided a few menus. The location of this hotel is attached to Festival Citylink mall.
AAnonymous UserEverything is good in this hotel. Really love it a lot and strongly recommend everyone to give it a stay. Though we encountered pillow casing not clean but it was changed promptly.
We stayed at Four Points by Sheraton Bandung for 5 days and 4 nights while exploring Bandung. The hotel’s breakfast service began at 6.00 a.m., which was especially convenient and thoughtful for early-rising guests like us.
We would like to specifically compliment the restaurant manager, Mr Niwan, for his exceptional service. From the second day onwards, he remembered us and thoughtfully brewed milk tea for my husband every morning without being asked. His friendliness, attentiveness and genuine effort to meet our requests—or recommend special breakfast items on the menu—made our dining experience truly a memorable and unforgettable ones.
Having stayed at several five-star hotels across Indonesia, we can confidently say that Mr Niwan stood out. He made us feel sincerely welcomed and delivered excellent and outstanding service throughout our breakfast experiences. His professionalism and warm hospitality reflect the high standards of Four Points by Sheraton.
While all staff members were pleasant and helpful, Mr Niwan was exceptional in going the extra mile and greeting guests with a sincere smile consistently. He is definitely a credit to your team and a good example of how well Four Points Sheraton Bandung has trained and developed its staff.
Thank you for making our stay at Four Points by Sheraton Bandung feel like a home away from home. Thank you Mr Niwan for always delivering your EXCELLENT SERVICES with a smile. We truly enjoyed our breakfast experience in the restaurant.
Lastly, thank you for treating all guests with snacks and AWESOME SERVICES. It was definitely a memorable and lovely stay at Four Points by Sheraton Bandung❤️.
AAnonymous UserI had a really pleasant stay in the executive room at Verona Palace. The room was clean and well maintained, and the staff were helpful throughout my stay. The location is convenient, although it’s a bit tucked inside a small alley. Some amenities were quite basic, slippers were only available upon request, there was shampoo but no conditioner, and no tissue in the toilet but it didn’t take away from the overall experience. What I loved most was how spacious the room was, along with the view overlooking the futsal field and the Bandung sky. Overall, I truly enjoyed my stay and would definitely come back again whenever I’m in Bandung :)
GGuest UserThe hotel is in a really good area on busy Braga Street. There's a lot to do and see in the area. The hotel pool is also a plus and a fun place to hang out and see the sunset. However the rooms are a bit dated and cleanliness could be improved a bit. There's also a problem with noise as many guests like to be loud in the hallways very early in the morning. Overall a good place to stay although a bit on the expensive side.
GGuest UserIt is a good location for sightseeing in Bandung city, as the Bandung Conference Memorial Hall and Asia-Africa Street are within a 5-minute walk. The room I stayed in was spacious and nice, but it didn't look like the room in the original photo and it seemed worse than that room. The advertisement photo shows the window on the left, but the window in the room I stayed in was on the right.
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