Hotel Belveder

"We traveled to Croatia—a country we love and return to every year. But this time, we made the mistake of booking this hotel. And that mistake cost us more than just money—it ruined the beginning of our holiday, forced us to leave early, and left us feeling deceived. Here's what we were met with: The elevator didn’t work. At first, the staff said it was working. But when we asked them to try it themselves—nothing happened. Then a janitor was called, who also insisted it worked... until someone asked: “But does it open?” That’s when the truth finally came out: No, it doesn’t actually work. It was as if nobody wanted to take responsibility, and instead they gaslighted both us and each other. They seemed to believe that if they say something works, tastes good, or looks fine—we’re supposed to accept that, even when the reality clearly says otherwise. No air conditioning in the room. We arrived in the middle of a heatwave with two kids, and the AC was completely non-functional. When we brought it up, the response was: “It worked yesterday.” As if that somehow made the unbearable heat more tolerable today? We sat for a long time in the stifling room, sweating, waiting for someone to come fix it—but no solution ever came. Again, the same pattern: avoiding responsibility instead of solving the problem. Their “solution”? We could move to another room for one night, and then move back the next day. This would have meant repacking and relocating twice during a five-day stay, while still not knowing if the issue would come back. It wasn’t a solution—it was a way of pushing the problem forward and hoping we’d settle. No lighting in the bathroom. The bathroom was pitch dark. Their excuse? You guessed it: “It worked yesterday.” We had to use a phone flashlight so our daughter could use the toilet in the dark. The food was awful. We ordered pasta bolognese and “pasta with meat”—both were overcooked, tasted old, and felt like they had been frozen for days. Genuinely unappetizing and impossible to eat. A disgusting smell in the room. Every time we opened the door, we were met by a mix of trash and old fish. Unbearable. The building was falling apart. Everywhere we looked: rusty AC units hanging from each room, cracked walls, rusty railings, decaying facades. Even the hotel’s star rating sign was covered in rust—a sad symbol of the complete lack of care and maintenance. The beaches nearby were among the worst we’ve seen in Croatia. We tried to rebook Due to wildfires in the south, we just wanted to stay for two nights and move on. The hotel claimed ******* doesn’t allow refunds. ******* told us the hotel could refund if they wanted. Guess who “couldn’t do anything”? We gave up Not after several days—but after just a few hours. We had time to check in, suffer through one dreadful meal, go through all the problems—and watch our children get more and more tired, sweaty, and uncomfortable, with nowhere to rest. Instead of starting our holiday peac"

Family Hotel Pagus - All Inclusive

"This was our third visit to this hotel. The first two visits were good, I can't say great, but this time it was awful. It seems to me that the hotel is currently going through a transitional phase, probably new management and thinking about what they actually want to do. The hotel is located a 7-minute walk from the city center, private parking in front of the hotel, which is paid 10 euros per day. Right next to the hotel is a beautiful pebble beach where you can rent sunbeds and umbrellas and even if you just use towels it's not bad at all. Upon arrival, a friendly receptionist gave us all the necessary information and services. Upon arrival in the room, the first shock - an unventilated room, no soap, a finger-thick dust under the furniture, a broken cot. Probably related to the fact that I met only 2 maids in the entire hotel. Despite of that rooms are spacious, the sea view is fantastic, you can see the entire Pag Bay. In the pictures, the furniture looks worse than it actually is. I admit - the bed is quite bad, the management should seriously consider refreshing that segment. Cots for children are not charged extra. Last time the food was solid. They bought me with things prepared for small children. A meat and fish menu and pasta were offered every day, so everyone could find something for themselves. The afternoon snack usually offered pizzas, burgers, hot sandwiches, snacks, unfortunately without fruit (fruit are abundant with main meals). Basic drinks, mostly from vending machines, not very good. Cocktails are a disaster. In the all inclusive option, all-day beverages are offered in the restaurant, while in the cafe within the hotel with additional charge. This time, the food was more student-style like we know it in canteens. Almost the same every day, can't say completely tasteless, but not at the level of a four-star hotel. Food that was not eaten the same day was prepared in a different form the following day. There are not enough staff to properly clean the seats, so the terrace furniture is often dirty with bird droppings. The salad is often uncleaned, this time I found a stone in one of the salads, which did not have a beneficial effect on my teeth. This time there were very few offers for small children to eat. In June, the hotel accepted trips of schoolchildren, often graduates, who were accommodated in regular accommodation next to all the rest of us with small children. Please don't get me wrong, I have nothing against children who came on a well-earned vacation or field school experience, but when you pay dearly for a vacation, it is unacceptable that you don't place a bunch of loud, enthusiastic children in a separate part of the hotel, or that you don't think about it at all. As a result, at night we heard running in the corridors, loud shouting and even experienced a visit from the teacher in the middle of the night looking for her students in our room (!?). Because of all the above, despite the nice weather, "

Boutique Hotel Intermezzo - Pag Centre

"This is a small local hotel but what makes it special is the staff. From arrival to departure, all of the team are engaged in ensuring guests have a lovely stay- from letting us check in early as the room was ready, to local restaurant recommendations, sightseeing tips and even proudly explaining all the local specialities to try at the breakfast buffet. Breakfast was delicious! Easy stroll to the main square. Oh and the entire place is spotlessly clean. One of the nicest hotel stays we have had. "

Hotel Plaza

"We arrived really late so the check in was closed, but after we called they arranged everything so there was no problem. The room we got had a view over the ocean and the pool. There were a private little beach just down below the pool area that were really cute. The breakfast was really good and the staff was really nice and super helpful! We stayd an extra night just because we loved it so much and would deffinatly stay there again!"

Boutique Villa Revelin

Villa Adria II, apartment B2, with 2 swimming pools