"Overall the hotel service are good, beside the hotel is Jollybee and not far to MCD also"

"It felt so bad."

"Everything is very good. Thank you and congrstulations❤️🎉"

"Parking is hard if you have a lowered car. Clean room. Wifi is great."

"Carlosta is by all impressions, a locally owned and run hotel. Whilst initially quality seems ok… it’s the attention to detail that is so completely lacking, and provincial way of doing things that spoils the stay. The room rates are reasonable, but our room had no window, so it was like staying in a large cupboard. The continue playing of the same three Christmas songs over and over on a loop (6am to 10pm) was particularly annoying especially as the sound was too loud in the corridors for the guest rooms. I appreciate its a ‘Ber month but too much! However, the most annoying aspect was how the hotel blatantly tries to take advantage of its guests with extras. Transport to the airport I was quoted an eye watering P7500, in coming I paid P4000 so almost double. The front desk made no further suggestions to assist me. Fortunately I worked it out for myself and paid only P200, in a shared air conditioned mini bus, perfectly acceptable. Same with massage service 1000/hr for the house therapist, or 200/hr hotel surcharge if we sourced our own. Now today’s final twist, the hotel no longer wishes to issue hand towels? What gives? To end on a positive note, the staff are very helpful and polite, but of course can only be as accommodating as the management permits. Has the potential to be a lot better."

"The air conditioning wasn't working well, so I had to change rooms twice. It was a bit of a hassle, but thankfully the hotel staff were quick to accommodate my request. The room itself was large and clean."

"The room was clean. However the sink is clogged."

"I didn't sleep well because the aircon motor is so LOUD. As in!"

"Great location downtown Ormoc City , overlooking Ormoc Bay .. plus at night , you get a good view of the cool colourful water fountain in the seaside park This hotel can get nosy from street noise .. plus the rooms need major care .. specially in the bathroom & bed"