"We needed a place to stay for one night before going to Oze, so we chose Numata City and stayed at Route Inn. It was an excellent choice. The building was very new, the staff were extremely friendly, and the public bath was perfect for relaxing and relieving our fatigue after a long day. The breakfast was outstanding—one of the best parts of our stay. We were very impressed and would gladly stay here again."

"The surroundings are exceptionally quiet, making it ideal for relaxation or even a bit of meditation. It may not be the best choice for families with children, as there are very limited amenities catered for them. Service, however, was outstanding. The staff went above and beyond — when my rental car had a brake light issue, they noticed it before I did, stepped in to assist, contacted the rental company, and ensured it was resolved the very next morning. That level of attentiveness is rare. Location-wise, it is quite remote. There’s little within walking distance, so getting around or finding food requires some planning. But if you’re here for peace and an onsen experience, that quiet isolation becomes part of the appeal. A memorable stay overall, especially for those seeking calm, comfort, and genuine hospitality."

"I stayed here for a company trip without meals. It was a Japanese-style room, but it was very clean and had all the amenities, so I was very satisfied. The price was also reasonable, so I recommend it. I would like to stay here again if I come here again. The hotel staff were also very helpful, so it was a great experience."

"Since April, the management has changed, the hotel name has become "Livemax," the frosted glass logo at the entrance and the doormats have been changed, and the sofa with Alesi's signature is gone, but the notices, furnishings, and decorations remain unchanged, and it's still operating as a "turnkey operation"! There's a mysterious logic to the situation, such as not issuing receipts for on-site payments. The bed making is done by amateurs. The free newspaper service has been discontinued. It cannot be said that sufficient hotel management know-how has been passed down from the affiliated hotels."

"Nice outdoor onsen and meals!"

"Comfortable and very modern!"

"The facilities are outdated! The rooms are also old! There's no air conditioning! The hot spring is narrow and the cleaning channels are poor! There's absolutely no need to choose this place in the Laoshin Onsen area!"

"This was my first time staying here. I used my car's navigation system to get there, but it's in a place where even the navigation system gets lost. Has the room been renovated? It was very clean, and judging by the number of chairs, it seemed like a room for five people and was very spacious... however, there was no water in the bathroom or toilet on the second floor where the room was located. It was one thing for a small amount of water, but it wouldn't flush for a large amount of water, so I used the toilet on the first floor. I even used the sink in the bathroom on the first floor to brush my teeth before going to bed. When I went to take a bath around 4:30 in the morning, there was no water from the taps or shower! It had been working fine the previous evening, but now the sink wasn't working and I couldn't brush my teeth...it's supposed to be open 24 hours, isn't it? After 8am, the second floor and the bathroom were working fine. A heated swimming pool? Such a half-baked thing is unnecessary. I think they should use that money to create more variety in the baths. The room had a TV and a refrigerator, and the mineral water in the refrigerator was complimentary. It seems that meals are basically taken in the restaurant. There is no microwave in the building, only a shared kettle next to the restaurant entrance. I tried to re-boil it, but it didn't work. By the way, there's a microwave at the RV park, so you can use it if you go across from the parking lot."

"The host is very welcoming and clean"