"great location and nice clean hotel,will stay again"

"I had to stay multiple nights at short notice, but they accommodated me quickly. Thank you very much."

"clean, very quiet, recommend for relaxing trip for sure with good sake parin"

"cleanliness los"

"We stayed here for 2 comfortable nights. Their staffs service are awesome, friendly and helpful. Especially Ms Yumiko service is always smiling, approachable, helpful and kind, who served us 2 nights for our meals with compassion. Room was comfortable with delicious authentic Japanese meals send our room. Onsen hot bath was clean with nice mountain view. Highly recommended to stay in this Onsen Inn. Very quiet, peaceful and calm place to rest 👍🏻"

"Comfortable and very modern!"

"This was my first time staying here. I used my car's navigation system to get there, but it's in a place where even the navigation system gets lost. Has the room been renovated? It was very clean, and judging by the number of chairs, it seemed like a room for five people and was very spacious... however, there was no water in the bathroom or toilet on the second floor where the room was located. It was one thing for a small amount of water, but it wouldn't flush for a large amount of water, so I used the toilet on the first floor. I even used the sink in the bathroom on the first floor to brush my teeth before going to bed. When I went to take a bath around 4:30 in the morning, there was no water from the taps or shower! It had been working fine the previous evening, but now the sink wasn't working and I couldn't brush my teeth...it's supposed to be open 24 hours, isn't it? After 8am, the second floor and the bathroom were working fine. A heated swimming pool? Such a half-baked thing is unnecessary. I think they should use that money to create more variety in the baths. The room had a TV and a refrigerator, and the mineral water in the refrigerator was complimentary. It seems that meals are basically taken in the restaurant. There is no microwave in the building, only a shared kettle next to the restaurant entrance. I tried to re-boil it, but it didn't work. By the way, there's a microwave at the RV park, so you can use it if you go across from the parking lot."

"The place is far from the city so it’s actually pretty hard to access to this place. But the owner is really nice, she helped us with a lot of stuff, including with luggage transfer and taking us back to the train station. She also made us food because she’s worried we’re not eating enough and it’s cold. On top of that, if you are planning to go snowboarding or skiing there is a shuttle bus near by that takes you to the Kawaba ski resort for free!"

"I stayed at this hot spring hotel before going on the Oze trekking tour. The fact that there is a shuttle bus from Ueno to Jomo-Kogen Station at 2pm when taking the Shinkansen is a big plus (lol). I had to rush in the morning to get to Oze, but breakfast was scheduled for 7:30am. The service of moving it up to 7am was fantastic. I'd definitely like to use it again next time."