Heron Live Hotel Marina & Spa ★★★★★

"We booked this hotel as a last minute birthday treat. Don't be mislead by the google satellite view, the hotel is complete. It has features like pedalos, small and large speedboats etc. Indoors there are saunas, pools, hot tubs. Food is available from 3 eateries, quite reasonably priced. Rooms, I think there were only 88 over 4 floors, are all well appointed, spotless, with comfy mattresses. Not all rooms over look the lake. Staff and service were all spot on and spoke good English. My wife and I have been trying to think of something that would add to the quality of our stay and hotel. The only thing we could come up with, was some more greenery and flowers would be nice. Summary, a great hotel, a bit of a way out from the big cities, but really well worth the journey."

Hotel Krynica Conference & SPA ★★★★

"Hotel Krynica used to be our go-to destination for the past 15 years, but after this recent stay, we won't be returning anytime soon. Our the experience was filled with disappointments. - Upon arrival, we discovered the restaurant was reserved for a company outing, and dinner was served in an outdoor dining area with a limited selection of dishes. This was not communicated during the booking process. - The saunas were mostly out of order, with only one out of three functioning during our entire stay. - On the second day, our room was not serviced or cleaned, and no one seemed to know why. - The hotel bar was closed on the second day, and the bar area was occupied by the company outing. Additionally, the restaurant only offered semi-sweet or semi-dry red wines, with no dry wine options available. Moreover, while we were having drinks in the restaurant area (since the bar was closed), the staff turned off the lights as they left for the night, leaving us to sit in the dark. The room itself had several issues: - The radiators didn’t work, and it took two visits from maintenance to fix them. I spent two hours checking if the repairs were successful. And they were - but unfortunately only in short term. The issue reapppeared during the second night. - Our room also had an unpleasant smell—possibly due to previous guests smoking or bringing animals. - The safe in the room didn’t work, and neither did one of the TVs. Overall, the hotel feels old and worn, with a clear lack of upkeep and attention to detail. It's evident that the owners are not prioritizing quality and there is no owner that would really care. This clearly adds to the ongoing discussion about the rationale behind state-owned enterprises in non-strategic sectors. On the bright side, the reception management handled my complaints professionally. They contacted me to apologize both over the phone and in writing, which has been appreciated."

Hotel Muszyna ★★★

Belmonte Hotel Krynica-Zdrój ★★★★★

"It was amazing. Rooms very modern and clean. Staff super- we love pani Lidzia from reception. We had great, relaxing stay. Food was very good. It is in the mountains so drive to it is uphill. View is nice. I love Krynica and polish people. Everybody is super nice, helpful, kind. "

Lemon Resort Spa ★★★★

"Excellent place to rest. The hotel room we stayed is in the lake. Wonderful atmosphere… breakfast was exceptional."

Hotel Czarny Potok Resort SPA & Conference ★★★★

"Great hotel, fantastic food and service. This hotel is perfect for families. Very nice swimming pool. The best is Kids Club, you can stay with your child or go to do something else, if there’s any problem, they will call you. I will come back there."

Hotel Perła Południa ★★★

Hotel Spa Dr Irena Eris Krynica Zdrój ★★★★

"The best place to relax. Very nice atmosphere. Fantastic food. Clean and comfortable. The hotel is located in the very attractive place, with a beautiful view on Jaworzyna Mount. I 've been going back for 15 years and still high quality:) I recommend Patricia Kuder "

Hotel Pegaz ★★★★

"Unfortunately, for reasons completely independent from me – extreme weather conditions – I was unable to reach the hotel. This is about heavy snowfall, storms, fallen trees and lack of safe access, as confirmed by the official RCB alerts and the 2nd degree of risk, especially with his wife and two young children. Despite informing the service of this situation, the hotel has not shown any good will at all, and I have not been offered to return money or even change the booking date (although one day later, for which I was fully open). I only got the information that the funds were missing, and because of this attitude and lack of understanding of the guest safety, I can't recommend this facility and I'm sure I won't be back here anymore."