Gorski Hotel & Spa ★★★★

"I would like to express my deep gratitude to the hotel management and especially to the manager Alexander, who speaks Russian, for the help provided! During my stay at the hotel, I fell ill, Alexander promptly organized medical care for me (a doctor's visit) and agreed to extend our room for another day, beyond our reservation, since I was not able to go on the road. A wonderful hotel with a HB meal plan. Located right on the slope, from the ski room directly to the skis, ski in ski out - it's super convenient! The hotel has a decent SPA with an outdoor heated pool. Very tasty and varied food. I don't know what they do with beef, but it just melts in your mouth!"

Luks Apartman Jugi Free Public Parking ★★★

Hotel Tonanti ★★★★

"Just come here for sauna. The spa reception didn’t tell me that swimming suit is a must!!! Only told me that man and woman are mixed. And no paper bag for carrying the swimming suit at first. Offered after I insisted. Bad experience for the staff service. After buying the swimsuit, she was not given a bag to put it in. When I asked for one, they actually provided blue shoe covers to put the swimsuit in! It's unbelievable. After repeated emphasis, he finally took out a paper bag, haha."

Aqua Spa Termale ★★★

"Hit and miss We stayed a night and day at the hotel. The restaurant on level was excellent and the food fantastic and staff very nice - we had a superb dinner equal to any top restaurant. Reception staff were helpful and available to assist with any enquires although not open early in the morning. Many issues with the room; - air conditioning was broken and on 27 degrees which was super hot and when we asked reception to come and look at it we were told to wait it out to see if it would go down in temperature which it didn’t. We ended up sleeping with the balcony door open - shower leaked water all over the floor and completely saturated it - shower tiles were cracked all on the floor and in our opinion need to be replaced - bedside lamps did not work - walls are paper thin and the couple next door having “special time” could be heard through our room and actually made our bed shake - very very noisy you can hear every step being taken by the floor upstairs. Many people commented on this so you would need to stay on the 5th floor to avoid this - water cannot be drunk. They give you complimentary 1litre which is not enough for a two person stay Spa; - make sure you take rubber shoes as the tiles everywhere are very slippery - signage is not available in English so you are not aware of potential health issues from using the thermal water which is 50 degrees (cannot use it if you have heart problems, high blood pressure etc) - this is a safety issue - no life guard - getting into the thermal spa is very difficult with no hand rails to grab when you try to step into it. I had to help many ladies get into it - actually finding the spa on level -1 was perplexing with no signs - they overstate wellness services available. Quite simply they offer a few different massages and no beauty treatments like facials which I was told they did when we telephoned them. - I had a one hour massage and it was fantastic although they should offer a change room as I had to undress in front of the massage lady and found it a bit uncomfortable as I wasn’t told what to do or where to put my things. The room was very bright and I am used to a dark room with candles so that was odd as well but the music was nice In summary I think they oversell the hotel on their website and social media. The benefits of the thermal water are amazing but the room and other services let the whole experience down. We were told they were at full occupancy but housekeeping said that was not true so disappointed we were not offered a better room."

Zepter Hotel Vrnjacka Banja, Member of Zepter Hotels ★★★★

"The best hotel in this part of Serbia. Excellent, new spa and pool. The apartments are very soundproofed. Good breakfast."

Hotel Fontana Vrnjačka Banja ★★★★

"Try to avoid this hotel . Small rooms and miniature bathrooms . No balcony . Impossible connection to internet and only limited number of Tv channels available.If you want to go to the spa you must pass reception area and hotel lobby in your slippers and bath coat. Terrible noise made by some teenagers made our stay impossible . Could not sleep at all . We complained but nobody wanted to solve the problem with noise . Dining room was crowded and we had to dine with ten other guests at same table . Spa is too small for the size of the hotel . Position of the hotel is the only positve thing I can think of . NEVER AGAIN."

Mercure Prishtina City ★★★★

"Excellent!"

Nartel Hotel ★★★★

"Great hotel with super service. A very nice restaurant. The receptionist is extremely helpful and very nice. He is Service with a capital S. Close to the international bus station."

Lux Apartments ★★★★

"I had a wonderful stay at this hotel in Pristina. Everything went perfectly from start to finish. The manager was incredibly attentive, always listening to our needs and making sure we were comfortable at all times. He truly went above and beyond,he even helped us find great places to shop for dresses, which we really appreciated. Throughout our stay, he made sure we didn’t lack anything and took care of every detail with kindness and professionalism. I highly recommend this hotel to anyone visiting Pristina. Thank you again for such a pleasant and memorable experience!"