"Good place for rest and come back after a year of work. The breakfast and the restaurant are excellent choice for my taste."

"I Facilities: Complete Hygiene: clean Environment: beautiful Service: Passion"

"This place is run by a very nice and genuine couple. We came late due to Heby snow and traffic and since there are no shops and restaurants close we were offers evening Tea, sandwiches with plenty of toppings. (We paid of course for this very nice offer) we just enjoyed the genuine place."

"Great cabin. So really great furnished. Whoever seeks rest has it definitely here. When weather is bad, the sauna is top. The price was also top. Very satisfied!"

"The new owner is very accommodating and is updating and renovating the hotel. The hotel has the most beautiful location next to the river. Some parts of the facilities were a bit dated, for example our bathroom, but it was still nice and clean. Breakfast was a small buffe, but fresh and we could find everything we wanted. It's close to a big road but it wasn't to noisy to get a good night's sleep. I think this will turn into a true little gem with all the improvements that's happening. "

"Our stay at the Skistar Lodge Lindvallen was a mixed experience to be frank. 1. The apartment / room 112 Whilst customers can see a map of the hotel, they cannot fantom the noisiness of this room – and the complete lack of privacy. The noise close to ruined our holiday. Firstly, movement outside (right next to the main entrance to the hotel) from cars, people, trucks was close to constant. Secondly, the noise travels from the activities inside – from guest moving through the foyer to people closing doors or moving chairs around. Finally, the cleaning of the foyer and the Lodge Bar started before 6AM and the noise went through the walls like it was paper. The complete lack of privacy is a chapter in its own right. With two windows facing straight into the entrance walk-way and people walking in and out of the hotel throughout the day and evening – we had absolutely no privacy. Hence, the curtains were kept closed at all times (basically no windows equivalent), which simply is not a solution when you want to enjoy a holiday. We appreciate that pricing is based on supply / demand – and we booked the last available room. Had we known how poor this room (location) is, we would never have booked it. Skistar rightfully puts a small warning on the room description – however, the pictures are generic and misleading as they show a mountain view. 2. Skirental We booked skis through Skistar. We booked them for home-delivery. Upon arrival (in the morning) we spoke to the front desk at the hotel about the ski-delivery. They had no information and sent us to the Skistarshop. Here, we were met at a less-than-customer-service oriented staff that just stated that the skis had been shipped out and would be delivered to the hotel eventually. The skis were delivered after 5pm and a whole day of skiing was lost due to the complete lack of information / clarity. We appreciate that there is a certain process for the ski hand-out and delivery. However, the terms are not clear at all. Skistar should as an absolute minimum put an alert / information notice that skis booked for home-delivery cannot be expected before 4pm on arrival /booking date. 3. The buffet/service at Siggilo Overall, the experience was ok. However, there were two issues that need to be addressed. Firstly, Skistar had hosted a large event/conference for a company the previous days. This meant that the Siggilo had been fully booked. The following days the bar at Siggilo was not fully stocked, hence, drinks were not available for purchase. Simply, really poor planning and management. Secondly, the staff was understaffed. It was evident across the line – from welcoming guests to taking drinks orders to cleaning up. The staff did do their best with a smile. In conclusion, the quality did not live up to the cost – and we sit with a taste in our mouth of a place that is maximizing for profit, not customer experiences. We have received a respectful reply from Skistar to our complaint and they at least "