Bolt Boutique Hotel

Hotel Liss

"Lovely hotel. Room, breakfast were top quality. I hadn't booked in advance but the wonderful receptionist who spoke perfect English was a delight throughout my visit. Lezhe itself is well worth a visit. A walk to the castle is possible rather than a taxi. I'm 60 and managed it."

Hotel Triumf Shengjin

"Bad experience with bedbugs. I strongly advise against the Hotel Triumf. During our stay, we encountered a bedbug infestation in our room. Upon arrival, the room seemed clean, but once night fell, bedbugs began to appear, including on my children's bed. I took a video of the bugs and showed it to the hotel manager, who insisted that they were just mosquitoes and that their presence was due to the fact that we had eaten in the room, which is inaccurate. Despite the clear video evidence of the infestation, the manager refused to accept the situation and remained defensive. After a long discussion, he decided to refund us, but also demanded that we leave the hotel at 1:30 a.m., along with our three children. We were forced to leave in the middle of the night, which was very uncomfortable and stressful. This experience was extremely unpleasant, and the lack of responsiveness and professionalism from management is alarming. I strongly recommend avoiding this hotel, as it appears unwilling to take responsibility for cleanliness and customer service. As travelers, we need to be aware of these potential issues."

Hotel Jurgen

Great White Hotel

"During my stay, there were several issues that significantly affected my impression of the hotel. The refrigerator in the room was defective and only had room temperature. This was especially problematic because I needed to keep water for my child at night. When I asked about it, I was only told that this was the maximum temperature and that the fridge was not meant for cooling or freezing – without being offered any solution. In addition, I was told that I could not bring water bottles to my room. As a mother, I find it essential that my child can drink water at night. A more flexible and customer-oriented approach, especially towards guests with children, would be highly appreciated. Friendliness and helpfulness at the reception often make all the difference – unfortunately, I did not experience that in this case. Very unfriendly employee at the reception. Never again."

Rambuje Resort

"Wonderful place highly recommend nice hotel and service!❤️"

Gjilani Premium Hotel

"My stay was marked by difficulties and inconsistencies from the moment I arrived, when my client's reservation couldn't be found. It took me about 40 minutes to realize the reservation actually existed, and another 30 to get my passport returned, since the hotel retains the document until checkout, but not mine. My client then made a second mistake by choosing half-board, which meant that on Monday evening, for dinner, I was fortunate enough to enjoy a buffet whose main courses were soup—and, wait for it, chicken wings. On Tuesday, dinner was served, and I enjoyed soup and grilled chicken breast. Finally, on Wednesday, another buffet with pasta with cream and ham, and guess what... chicken legs. In three days, I was fortunate enough to try every cut available. Now, let's move on to the room; I was given one on the seventh and top floor, which doesn't have an elevator, but no big deal, I thought; it goes all the way to the sixth. It's a shame that the one that goes to the sixth floor has been out of order on more than one occasion, and the other goes all the way to the fourth. In the room, the usual leaflet with rules, penalties for losing the key, and other things, including the requirement for a staff inspection before leaving the hotel and receiving the document. Breakfast is from 7:30 to 9:00: I go to breakfast at 7:31 since a driver would pick me up later, and I'm told that breakfast is from 8:00 onwards. I point out that the room has something else written on it, and breakfast is served in about ten minutes. In three days, the room has never been made up; no one has come in to change towels (which, as stated, is done daily), to do a little cleaning or check if soap, shampoo, or toilet paper needs replenishing, perhaps because, without a roll holder, they wouldn't know where to put it. There's a desk opposite the bed where you can put your laptop, but if you want to charge it, the only available outlet is behind the refrigerator, which you'll have to remove from the cabinet to plug it in. I feel sorry for the staff, who, except for the person I checked in with, were helpful and empathetic, but I don't think I'll be staying here again."