Hotels near El Paso Zoo, El Paso

I have stayed at this hotel multiple times, my most recent visit was an exception to the rule of excellent. We arrived to our room and a horrible smell of sewage hit us even my daughters didn't wanna go in the room. I called guest services and they had a valet switch our rooms in about 5 minutes and even upgraded us to a better room. Which I wasn't expecting but made up for that weird moment. Other than that our other stays are always pleasant and now I know if something goes wrong they'll go above and beyond to fix it! We've also visited the restaurants and they are a good place to eat and the location for us is 100% the best. Employees are also always friendly and helpful. Will recommend and continue to stay here in the future

Excellent accommodation location for official business trip, you can get a good rest

We found it strange that the pool is not inside the hotel, it is outside on the street, although it is fenced. The breakfast is good, the staff in the food area is not friendly. The guy who attended the reception (Jacobo I think his name is) was attentive and polite. It is in an area where if you are going to go shopping, the location is good.

Were traveling through from Virginia, on our way home to Arizona. Chose your facility based on location to I-10, and provided amenities. DJ (bartender) was absolutely amazing. Very pleasant conversation, and fully committed to our needs, above and beyond expectation. If we are ever in the area again, we will most definitely make a point of staying! Thank you for providing a very clean, comfortable environment, and we wish you continued success!

Only issue was aircon noise got very loud. I really like the walkable location when arriving late or early when its not too hot. I recommend for budget travellers.

Very good location for shopping and restaurants. However the shuttle service has been terminated so it's necessary to get an Uber to and from the hotel. The rooms are being renovated and the refreshed rooms are a great improvement.

Loved my stay the room was so! clean the services was great whenever I come back to El Paso I will definitely book a room here and I will let my family and friends know

Staff is always friendly and accommodating. Good value for the money.

Recommend. Even tho employees have their days like any one else it's Great

Like it clean rooms good service attentive staff good breakfast near everything