GGuest UserWe booked this hotel after our initial accommodation in Tallinn was a let down. The location is great, and the ease of check-in digitally was ideal and the hotel is well kept.
We were given a room on the 7th floor in the corner (734)
Unfortunately that was the end of our comfort, my Husband and I were both woken up at 1:30am to heavy cleaning machinery being used to clean the wellness centre. It was so loud above us, on top of that a lot of banging and other noises whilst they were cleaning.
First of all, who cleans a gym wellness centre at 1:30am? I understand it’s a 24 hour centre but surely it would make sense to clean it earlier in the evening? Especially if it’s situated about guest rooms? I called the reception and the lady was trying to convince me that it was the ventilation and that “no one was in the gym”, which was actually confirmed by the manager the next morning that it was in fact the cleaners.
We probably won’t be reimbursed in any way by the hotel but if you stay here, request a room not on the 7th floor!
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