"Very good boutique hotel."

"Beautiful course!"

"Ah, the sweet sting of dashed hopes. This place, a beacon of mediocrity nestled oh-so-conveniently in the heart of town, promised much but delivered the bare minimum (and by minimum, we mean grime). The towels, bless their threadbare souls, wouldn't dry a cat's paw. Dust bunnies frolicked freely, and the décor screamed "thrift store chic" (emphasis on cheap). A symphony of dysfunction awaited in the bathroom: the washing machine, a monument to futility, the sink spewing only cold indifference. A shower with the auditory charm of a jet engine and a lingering scent of sewage added to the ambiance. The cupboards, a treasure trove of forgotten detritus, held tea and coffee so stale they might be considered historical artifacts. All in all, a stellar choice for those seeking a taste of neglect and a complete disregard for the concept of hospitality."

"For the first time in years of reviewing, I cannot recommend this hotel. Our room was uncared for, with rust or burn marks all over the switch plates, filthy skylights, stains on the floor & furniture, & a hodgepodge velvet decor that looked like someone had just emptied an old attic. While it was cool outside, the room (on the top floor) was stifling, as the 1 window in each room was not opened prior to our arrival & could only open a crack. Yes, they provided a fan, but there were 3 of us sleeping in 2 separate rooms bc it was a suite & when we called their "24-hr reception service" number (4 different times) to ask for another fan (& cancel breakfast reservations), no one answered or called us back so my husband & I were uncomfortable all night. The main bed was way too hard & the folding one provided for our son was a joke--by far the worst I've ever seen & I spent my childhood sleeping on these. The frame had no support at all--we were actually worried it wouldn't take his weight--& the "mattress" was more akin to a pad you'd put on top of a mattress to make it softer than an actual mattress. Our son actually chose to sleep curled up on the loveseat instead, it was that bad. Both rooms had filthy skylights--the one right above the main bed was left open & we could only close it bc my husband is tall enough to reach it while standing on the bed. If we hadn't been able to, the morning sun would have been right in our eyes. The one in our son's area had no shade at all. There were LED floor lights in the carpet hallway which was just plain weird & felt unsafe. The room did have an updated bathroom that was very large, which was good, although whole areas of grout were covered in mold, which was not. From the pen scribbles on the uncovered tissue box to the comforter being improperly inserted into the duvet so it was all clumped up & everything in between, this place was just so unloved. It was like they had given up. Friendly enough staff but who cares when you can't sleep? Totally ruined our trip to Kinsale, which otherwise seemed like a very nice little town. Stay somewhere else so you can enjoy yourself & actually sleep!"

"The room carpet is not clean and the furniture is very old"

"The service was exceptional from start to finish. Every staff member we encountered was friendly, professional, and eager to help. The restaurant was equally impressive, serving delicious food in a relaxed and welcoming setting."

"Super friendly welcome and service."