Joetsu Hotels & Accommodations

I stayed at the Route Inn Hotel everywhere, but it was old from what to what. The key to the room was a key hole key that was not auto locked, and there was no outlet to charge the bed, and the alarm clock was also at the desk and was inconvenient. The public bath was narrow and the dressing room was so narrow that it became dense. The salvation was usually clean and clean. It was very good that the next door was a convenience store.

First of all, the employee who received the phone at the time of booking does not say his name. Because it was scheduled to make a reservation for three nights, it was supposed to unify the room for two nights and the room for one night booked by the same palace building so that the room was not moved. We were prepared a completely different rank room at check-in on the first day. And I told the employee that the room was different, but I was told to talk to the front desk tomorrow morning because I was a night policeman. The skiing tools and the cardboard that I sent were also miscellaneously placed on other people's luggage, and I couldn't find it easily. Although it was a customer's luggage, I didn't take over to the night police. I finally had to carry my luggage, and I carried it by myself in a truck (it would be impossible to do with the corona). Finally moved the room. But not the Palace Museum, the fifth floor of the main building. And there is no word of apology. The bath is good, but the cleaning person should go out and replace it, but the drain lid is full of hair. The room after moving is said to be, the fixtures are three places, the interior is broken, the curtains are severe and the stains are large, and the towel hanger is broken and broken The shower in the room has only wet almost cold hot water, hanging futons and sheets with stains. I couldn't get satisfaction that was very good for the price. The meal was good in volume and taste. However, if it was not suitable for one item, and it was left with the couple and put it at the end so that it was easy to get down, it was returned to the oshiki (Japanese ranchon mat) to the person who brought the dessert. It is the first time that the thing placed at the edge of the table was returned to the middle of the bed.Anger I think that if management is difficult, I should put my heart into the education of employees. On the morning of the first night, during the breakfast, the lady and the owner saw a greeting, but it seemed to be whipped to the old body and played a role, and I couldn't say the dissatisfaction that I stayed overnight in a different room. In addition, the front desk staff cannot hit the cash register when buying souvenirs, and cannot try to hit the cash register without inserting the key of the cash register. The end of the day to call a young person and wait for a few minutes. And the younger one who replaced me was apologizing after hitting the register. The front desk or manager who waited for you? I don't say ”I've been waiting for you and I'll respond to the replacement.” When I booked a family bath, I found that the source was long, but it was hot, and the hot water of the bathtub was spilled out until the waist hurts with the washbasin, and it was not good to put it in the shower water. It's terrible, although there is a time limit. If you say that heat, if you were in zabun, you were burning. Absolutely next time, I will make a different inn. Even if there was this inn until next time