"Very good spread of buffet breakfast."

"This was a lovely hotel in a former home that felt like home. The staff couldn’t have been sweeter, Kogulan, the chief butler, Janaka the butler and Merkata the fabulous cook all took great care of us. Our room was the peacock room which I recommend. We hated to leave!"

"Nice, tidy and very slient place"

"Top hotel with excellent service. The staff are extremely friendly and helpful. Everything was perfect. Highly recommended!"

"My clients stay at Valampuri Hotel in Jaffna was extremely disappointing. The hotel was shockingly dirty and clearly not well-maintained. The cleanliness standards were well below acceptable levels, with unkempt rooms and common areas. Additionally, the service was abysmal. Staff members were inattentive and unhelpful, showing a lack of professionalism and courtesy. Overall, I cannot recommend this hotel to anyone considering a stay in Jaffna. It was a regrettable experience that left me feeling thoroughly dissatisfied. The lack of cleanliness was not confined to our room; it was evident throughout the hotel premises. Common areas were unkempt, and cleanliness standards were well below acceptable levels. This was deeply concerning and not in line with the standards one would expect from a reputable hotel. Furthermore, the service we received was disappointing. Staff members appeared inattentive and unhelpful, lacking the professionalism and courtesy expected in the hospitality industry. Their demeanor only added to our dissatisfaction with our overall experience at Valampuri Hotel. As a result of these issues, I regret to inform you that I cannot in good conscience recommend your hotel to anyone considering a stay in Jaffna. It is imperative that immediate action is taken to address the cleanliness issues and improve the quality of service provided to guests. I urge you to take this feedback seriously and implement measures to rectify the shortcomings we experienced during our stay. Your prompt attention to these matters would be greatly appreciated and may help prevent similar negative experiences for future guests."

"Stayed at Jaffna Casa Hotel for 7 days, during my stay, the room was. Clean, spacious and comfortable. And air conditioned work well, which made the room pleasant to relax in. The bathroom was neat and came with basic toiletries and fresh towels."

"very good service"

"Best Hotel for family stay in Jaffna. Restaurant food is excellent. One of the best in town. The hotel is located in heart of Jaffna."

"I had a fantastic experience at Hotel Heritage Villa in Jaffna. From the moment I arrived, the staff made me feel right at home with their warm and friendly welcome. One staff member who truly stood out was Piranavan, who provided exceptional customer service throughout my stay. He was always attentive, professional, and willing to go the extra mile to ensure I had everything I needed. His genuine care and helpfulness really enhanced my overall experience. The hotel itself is beautifully designed, with a charming, rustic atmosphere that adds to the overall appeal of the place. The rooms were clean, well-maintained, and comfortable, providing a peaceful retreat after a day of exploring Jaffna. The location is also great, offering easy access to nearby attractions, making it a convenient base for travelers. What I appreciated the most was the attention to detail in both the service and the facilities. The staff, led by Piranavan, ensured that all guests felt valued and well taken care of. The food at the hotel was delicious, with a good variety of local and international dishes to choose from. Overall, I highly recommend Hotel Heritage Villa for anyone visiting Jaffna. It’s a wonderful place to stay!"