Hotels with WiFi in Pegoh

"I purposely booked Parkroyal A'Famosa Melaka Resort for my wedding anniversary because of the brand’s reputation, hoping to give my wife a memorable celebration. I explicitly noted the special occasion during booking and requested a room with a nice view. Unfortunately, the entire experience fell completely short of 5-star expectations. While I understand it is peak season and mistakes happen with high occupancy, the consecutive failures from the staff were unacceptable: 1）Room Assignment & Basic Amenities: Despite the anniversary note, we were assigned the second-to-last room furthest from the lobby with no special view. Worse, basic room setup was neglected—the vanity only had a single toothpaste and lacked standard essential amenities. 2） Broken Promises for Anniversary Decor: During check-in, the counter staff specifically asked what time we would be out for dinner so they could decorate our room. We told them we would be out from 5:00 PM to 7:00 PM. We returned at 7:30 PM to find absolutely nothing had been done. If the hotel had no intention or capacity to prepare a gesture, the staff should never have made the offer. Setting expectations in front of my wife and completely failing to deliver was incredibly embarrassing and ruined the evening's mood. 3) Appalling Concierge & Shuttle Service: Wanting to take the family out for dinner, we approached the concierge for the shuttle bus to the nearby outlet. We were told to wait ”a few minutes.” We waited 20 minutes, asked again, and were told ”another 5 minutes,” followed by yet another ”5 minutes.” After being strung along for nearly half an hour with an 8-month-old baby and elderly family in tow, I grew fed up, lost patience, and had to drive my own vehicle out instead. As an international hospitality brand, managing peak periods should be standard. Promising gestures to guests only to completely ignore them shows a severe lack of internal communication and care. This has severely tarnished what was supposed to be a special celebration for my family."

"- toilet bowl having flushing issue - the whole room floor is sticky , prob due to too much soap used to mop - although the unit means to stay for 4 pax, however all of the amenities prepared for 2 pax only such as towel, onetime used slippers. - room access card issue, where the magnetic ***** tears. (Front desk reception immediately exchange for us with another pair of card, saying we can calls the number they will send to room, but since we are going out so we approach front desk ourselves) - shower head not working if switch to portable shower head - water pressure for sink in toilet too low - unclear signboard for checkin (missing sign and causing inconvenience for those who not familiar with the area) - strong crosswind, the doors and windows making noises - aircond control not fully functioning, the only working parts is switching on/off Good side: - nice view - having indoor parking - good option for included breakfast - TV is working - water heater is working - boiler is working"

"一個高爾夫球場裏面的獨棟別墅，很安靜舒服。 房間設施比較齊全，沒有前台，直接和酒店溝通到房間門口用密碼箱拿鑰匙。 別墅傢俱和圖片還是不相同，內部沒那麼豪華。床品比較乾淨衞生，部分設施缺乏維護，已經出現故障，浴室用得即熱型小廚寶，二樓浴室洗澡無法用水，燒水壺也是壞的。"

"Overall, it was a satisfying stay at this new and beautiful villa, perfect for our big family gathering just 1.5 hours from KL. We enjoyed the pool, the karaoke room, and the fully equipped kitchenette which was great for steamboat. Some areas for improvement- At check-in, towels, toilet rolls, and rubbish bags were not prepared in the rooms, but the staff provided them promptly after we requested. The pool water could have been cleaner, and it would be more convenient if the bathrooms had hooks for clothing"