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Posted on Jan 18, 2026
Guest User
Location: remote (literally nothing around that you can walk to); recommend rental car
Parking: limited covered parking, cannot reserve in advance
Service: enthusiastic staff, some are too new
Rooms: spacious, modern and well-designed
Food: excellent
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Price per night fromMYR 884
Posted on Dec 30, 2024
N Yip
This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included.
It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel.
The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options.
There was no gym in the hotel and difficult to do some proper full-body exercise.
Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us.
We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better.
Staff in general was very helpful and friendly and some of them spoke English and Chinese.
The hotel was short of staff IMO. I could see them running around in the hotel.
The ski equipment room could be equipped with better facility to dry ski boots and gloves.
Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway.
The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.
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Price per night fromMYR 1,998
Posted on Mar 31, 2026
Guest User
This was my first time skiing in Niseko, and this hotel truly provided a fantastic experience. Everything, from the staff to the service and the rooms, was excellent. The location is superb, with the main entrance facing Mount Yotei, a convenience store right across the street, and its central position makes it easy to walk to other places.
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Price per night fromMYR 866
Posted on Mar 5, 2026
Anonymous User
Overall a great stay. The biggest advantage is the convenience. It is truly ski in ski out, which makes it very easy to access the slopes without needing to travel anywhere.
The slopes here are also very beginner friendly. They are not too steep, which makes it a comfortable place to learn or practice skiing. I also took a 2 hour private ski lesson arranged through the hotel. Our instructor, Yuki, was very friendly, patient, and encouraging, which made the learning experience enjoyable.
The only downside was the food. Both the dinner and breakfast buffet had quite limited variety, and the taste was just average. Considering the price we paid, the food did not feel very worth it.
Overall, it is still a good place to stay if you want convenience and easy access to beginner friendly slopes. Just do not expect too much from the buffet.
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Price per night fromMYR 284
Posted on Jun 30, 2026
Anonymous UserI was a little conflicted about my experience here. I was not sure if I would come back to the hotel given the high price point didnt really match the service.
To begin with we were left alone at the check in kiosk to complete the check in on our own. There were so many staff everywhere and I noticed other staff were assisting other guests attentively.
Then after completion of check in we noticed three small cups of welcome beverages beside our luggages. We have to ask the staff if they were prepared for us or not as nobody was there to serve us. That is really bad by the standard of the hotel. Might as well not serve the drinks.
Dinner wise we were initially very impressed by the food spread during the dinner buffet. However we were so thirsty after the meal I guessed the kitchen had been quite generous with msg.
It was also disappointing for the room windows to have stains / streaks as they affects the beautiful view of lake toya.
So at the end of the day I guess it was the matter of expectation not being met as we really looked forward to the most expensive stay for our Hokkaido trip.
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Price per night fromMYR 1,091
Posted on Apr 9, 2026|Deluxe Family King Room
Guest UserOverall speaking - we love the hotel!
Location - its a ski in ski out resort, only 1 minute walk away from the ticket office and rental. Shuttle buses are also available to commute to other resorts. Generally speaking, its a quieter area compared to Hirafu
Services - Staff were very friendly and attentive, there is a ski valet at the hotel so it makes things so much easier for us
Amenities - there is a hilton shop at the lobby, that also serves as a convenience store. As there is no convenience store around Niseko Village, the shop comes in handy. Love the onsen facility as well, perfect to wrap up the day after skiing
Room - hotel room is slightly smaller and worn out than expected, but the view outside the room is amazing
Would highly recommend Hilton NV!
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Price per night fromMYR 545
Posted on Mar 24, 2025|Japanese Western Style Room Non-smoking
Viktoriia KWe had a wonderful stay at Niseko Grand Hotel! My friend and I truly enjoyed our time there. One of the highlights was definitely the hotel's own hot springs — absolutely amazing. There are both female-only and mixed-gender areas, which was a great option to have.
The staff was incredibly friendly and always eager to help with anything we needed. Their hospitality really made us feel welcome. In fact, staying here felt more like being at a countryside residence than at a hotel — warm, peaceful, and cozy, just like home. We would definitely stay here again if we return to Niseko — and we hope we will!
We stayed in a traditional Japanese-style room, which made the experience even more special. Yukata and yuami (bathing suit) were also provided.
The hotel also offers free shuttle buses to the ski slopes regularly, which made it super convenient for us to enjoy the mountains. On the day of our departure, the hotel’s driver kindly took us to the nearest train station.
Another standout was the hotel’s restaurant. Breakfast was included in our stay, and we also chose to have dinner there a few times. Every dish we tried was delicious and beautifully prepared. The buffet offered a wide variety of both Asian and Western cuisine, and the selection was impressive for both breakfast and dinner.
We also tried eating out at a couple of other restaurants in Niseko, but we both agreed that the hotel’s restaurant was by far the best for us.
Highly recommend this place!
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Price per night fromMYR 236
Posted on Apr 8, 2026
Micksuva
We had a wonderful stay at your property in Niseko. Everything exceeded our expectations. The accommodation was very clean, comfortable, and beautifully maintained.
We especially appreciated the thoughtful complimentary snacks and refreshments that were prepared for us. It was such a lovely touch and made us feel truly welcomed.
Thank you for the excellent hospitality. We would absolutely love to stay here again in the future.
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Price per night fromMYR 508
Posted on Jan 7, 2024
JasonsyhA very affordable lodge to book if you intend to snowboard/ski for long! Although location is slightly far from hirafu and other mountains, they offer bus services there. Also there is free shuttle buses back from the mountains which stops opposite the lodge!
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Price per night fromMYR 224
Posted on Feb 22, 2026|Deluxe Suite With Tatami
Expat EDventuresReview: 5-Night Stay at One Niseko Hotel, Japan
We recently stayed five nights at One Niseko and overall enjoyed our stay, but there are some important things future guests — especially skiers — should know.
The rooms were spacious, generally clean, and had very comfortable beds and linens. A few small maintenance issues could use attention, but nothing that seriously affected our stay. Breakfast was decent but fairly repetitive, with mostly the same offerings each day aside from a few rotating dishes.
Transportation logistics are probably the biggest consideration. The hotel only offers one daily pickup from the Grand Hirafu bus terminal, and it requires advance reservation. The hotel shuttle itself runs only to Annupuri and Moiwa and does so infrequently, often not aligning well with lift closing times. If the upper mountain lifts close early 3:30pm if they open at all and may unexpectedly close due to wind or snow.Yyou can easily end up far from the hotel in this situation. Without the shuttle, taxis are limited and cost around $30 USD, or you may face a crowded 1.5-hour bus ride — skis included.
The hotel is also quite far from Grand Hirafu, and there aren’t many restaurants within walking distance. We even walked back from Moiwa one day in the rain because the shuttle wouldn’t return for another hour — not ideal after skiing.
On the positive side, ski rental prices at the hotel were actually better than many shops in the surrounding area. The hotel restaurant is flexible too — if it’s not full, you can usually walk in without a reservation.
The onsen itself is nice, but etiquette enforcement could improve. Some guests were not following standard onsen rules and wearing underwear in the baths, which created an awkward atmosphere (I felt like an exhibitionist!). Management may want to either enforce rules more clearly or consider alternative policies to maintain guest comfort (allow swimsuits).
Overall, we did enjoy our stay, but unless you have a rental car, I would strongly recommend considering accommodation in Niseko Village or closer to the lifts for convenience. One Niseko is comfortable but somewhat isolated, and transportation can become challenging quickly depending on weather and lift operations.
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Price per night fromMYR 360