Hotels with WiFi in Abuta District

The accommodation is really nice and beautiful! The onsen room is absolutely amazing. The place is lovely and comfortable, but the food selection is a bit limited. It's a little far from the city, but if you're looking for a relaxing getaway, I highly recommend it!

This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options. There was no gym in the hotel and difficult to do some proper full-body exercise. Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway. The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.

The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better. Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience. The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort. There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.

## Location Starting from Hakodate in the morning, we checked into this Hilton in Niseko, using it as a base for a day trip to Shakotan Peninsula and Cape Kamui. The hotel is located in the Hirafu area, making it very convenient to drive to View Plaza, Takahashi Farm, and the Hirafu village gondola area. It's a well-established five-star ski hotel in the core Niseko resort area. ## Staff A high percentage of the staff across various departments are of South Asian descent. They are generally warm and polite, with fluent English, though slightly accented. Slowing down your speech makes for smooth communication. The check-out process is a bit cumbersome, typical of older resort hotels with more procedures. During check-out, staff proactively ask about your onward travel plans and even print out formal accommodation tax receipts in an envelope. ## Dining (Both breakfast and dinner buffets require reservations) The buffet restaurant is enormous, a standard for a five-star hotel, with an extensive variety of dishes. However, both breakfast and dinner have a distinct Southeast Asian flavor that we found rather peculiar and not particularly tasty. It's essential to book your dining slots for both breakfast and dinner in advance, as it can be difficult to get a table if you try to book last minute. We recommend booking as soon as you check in. The restaurant gets very busy, with many Korean tour groups, and the public areas can occasionally be a bit noisy. ## Room Experience We booked two deluxe rooms, one king and one family room. The rooms were exceptionally spacious, a rare find in Japanese hotels, and offered great value for money at just over 1,000 yuan (approximately $150 USD) per night during the summer. • The rooms have been renovated, and the air conditioning is comfortably cool. The oversized panoramic windows offer superb mountain views, directly overlooking the golf course (which becomes the ski slope in winter). • The layout features a separate wet and dry area, with the washbasin located outside the bathroom. However, the toilet area itself is on the smaller side and hasn't been renovated, looking a bit old and cramped. • We requested high-floor, quiet rooms in advance. Our two rooms were located at the near ends of the corridors on either side of the elevator (avoiding corner rooms). The hotel's corridors are curved and extremely long, making daily trips to the restaurant and onsen quite a walk and physically demanding. • Hairdryers are not provided in the rooms; guests must use them in the onsen area. The onsen changing room only has two hairdryer stations, which are underpowered and make it difficult to dry hair, often resulting in queues. • Two bottles of drinking water with good packaging quality are provided daily in the room. ## Public Onsen & Shortcomings The onsen facilities don't quite match a five-star rating. The overall size of the pools is relatively small, and the shower/changing area is cramped. The lockers and storage designs are very basic, a noticeable contrast compared to the several Japanese onsen ryokans we stayed at on this trip. The hotel lobby is grand and spacious with high ceilings, and its red decor gives it an impressive feel. There's a small souvenir shop on-site with reasonable prices, not overly inflated. ## Overall Summary This is a classic, well-run five-star resort hotel with an impressive lobby, huge guest rooms, and excellent views. It offers great value for summer stays and is a popular ski accommodation in winter. Its strengths include warm staff, a convenient location, and spacious, quiet rooms. The drawbacks are the peculiar-tasting food that requires advance reservations, somewhat subpar onsen facilities, the lack of in-room hairdryers requiring queuing in the public area, the long and tiring walks along the corridors, and a slight sense of noise due to tour groups. Overall, the experience doesn't quite measure up to some of the smaller, more niche Japanese ryokans.

Very spacious house. The three of us booked an apartment suite with two bedrooms, two bathrooms, an open kitchen, and a large living room. The house was very clean. The fridge had three complimentary drinks already in it, as informed by the front desk. The area is surrounded by hotels. We drove in the evening and parked in the underground garage, then didn't go out again. So, I'm not sure how convenient the surroundings are. It's about a 12-minute drive to Takahashi Farm, which felt quite convenient. It's a good hotel if you don't rely heavily on hotel services. It's great for self-sufficient travelers. The price is generally acceptable.

The plus point of this hotel is the outdoor mixed gender onsen. The location is inconvenient, although there is shuttle bus provided but limited time slot. There is no convenience store or restaurant nearby. I was advised the late check out rate at ¥3300 per hour but I was confused when 1 of the staff advised another guest at ¥2200 per hour. Why double standard? I guess maybe it depends on the room type?

The environment is nice, transportation is convenient, the room is spacious, and the fireworks at night are absolutely beautiful. Lake Toya is right next to the hotel, making it very easy to take a boat tour on the lake and walk over to watch the fireworks in the evening.

This hotel is a hidden gem where I stayed for three nights. It has four floors, with the entrance and front desk located on the second floor, accessible by an elevator. On the first floor, there are separate male and female onsens (hot springs), each with three indoor baths and one open-air bath. The changing rooms are equipped with washing machines and dryers (laundry costs a very affordable 100 yen per wash, and you can buy a laundry pod at the front desk for 100 yen). The hotel offers a set breakfast (included with the stay) and dinner (can be added on arrival for 3300 yen per person), both served individually rather than buffet-style. Breakfast times are 7:00, 7:30, or 8:00 AM, while dinner is at 6:00, 6:30, 7:00, or 7:30 PM. There's a friendly Chinese-speaking staff member from Beijing at the front desk. The guest rooms are Japanese-style tatami rooms, offering views of Lake Toya and a popular photo spot. Each room includes a safe, kettle, cold drinking water, sterilized cups, a writing desk, a table lamp, a massage device, and lotion, among other amenities. The hotel also features a coffee bar and a souvenir shop near the front desk. Each room has a toilet and a sink, but no shower. The only downsides are that the entrance door to the room and the bathroom door are quite low, probably around 1.8 meters, and there's no drying room for ski gear (though with permission, you can place your ski equipment on the floor in the front desk area). The air conditioning has three powerful settings, so it never felt cold. The windows are double-paned.

After seeing so many negative reviews, I was a bit hesitant about booking Lakeside Pavilion, but my actual experience was surprisingly good. First, the service was warm and proactive; I didn't encounter any of the alleged discrimination against Chinese guests. Second, the rooftop onsen was excellent, and the room had a great view. Even though there was a bed, we asked for three futons to be laid out, which was very comfortable. As for outdated facilities, you barely use the in-room bathing facilities at an onsen hotel anyway. While dinner and breakfast weren't exceptionally refined, there was a wide variety of options, so you're sure to find something delicious. I'm very satisfied with my choice this time.

This hotel is conveniently located near the Moiwa and Annupuri ski resorts, with a handy shuttle service. The scenery is beautiful, breakfast is delicious, and the rooms are incredibly spacious, with the option to self-cater. There's also a large public bath and massage room on the 3rd floor, and ski lockers, washing machines, and dryers on the 1st floor – excellent facilities all around. The staff are friendly, and there's even Chinese-speaking staff available. The only downside is a sewer smell, which seems to permeate the entire hotel.