Guest User
April 16, 2023
Stayed in this hotel for two nights and had a very bad experience! I can only say that I was unlucky to choose this hotel! First of all, this hotel uses intelligence as its selling point. Xiaodu laughed, and when I asked him to turn on the light, he turned it off. When I asked him to open the window, he closed it. When I asked him to play a song "Before the Breakup" for me; the second point is that there is no sound insulation at all! Not at all! I could hear the whispers of the neighbors clearly. I didn't sleep well the first night. There were still people arguing after 12 o'clock, as if talking in my ear. The third point is that the toilet of the house arranged for me leaked. Anyway, there was water everywhere when I entered the toilet. There were no disposable slippers. The slippers had holes under them, and they had to be wet every time I went to the toilet! As a result, the room was fully booked that day, and we had to change rooms the next day. The third point was that after changing rooms, I ran out of hot water halfway through washing my hair. I called the front desk and they said the boiler was broken and would be ready soon (can you imagine a smart hotel using a boiler to boil water to provide hot water to guests), but I ended up waiting for two hours with bubbles on my head. I urged the front desk again and again, and they kept postponing the time, sometimes half an hour and sometimes an hour. Finally, they told the guest to turn on the air conditioner and wipe his body with cold water because the boiler was broken. It was really annoying. The fourth point was that at seven o'clock in the morning, an aunt knocked on the door and asked if there was anything wrong. It turned out that it had nothing to do with our room. It was someone from another room. I would like to ask, couldn't you confirm the room number when communicating? Why did you wake someone up at eight in the morning? I was really speechless. I came to Fuling for an exam and wanted to book a quiet hotel to have a good rest, but I didn't have a good rest for two nights.
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