"The window is next to the road, and the noise is very loud at night, so I dare not open the window. There was no air conditioning in the room, so it was very hot in the room at night and I was sweating all over. Very disappointed, not turning on the air conditioner really saves electricity"

"The room is large in size, simple in decoration, and the bathroom shower is enough. Bath towels are individually plasticized. Orders placed at Trip.com are much more favorable than physical store quotations."

"We booked two rooms: a double bed and a single bed. The soundproofing was so-so; there's a scrap metal yard downstairs. We kept the windows closed the entire time. The location is great, very close to Phoenix Mountain, a 5-minute taxi ride. It's a newly opened hotel; the facilities are decent, great value for money, not dirty, quite clean. There's a laundry room with a dryer, but only one machine. On the day of check-in, it was raining heavily. We took a taxi with elderly people and children, carrying luggage and holding umbrellas. A hotel staff member, wearing a black suit, stood at the entrance, just staring at us the whole time. I was speechless. He just stared. He didn't say a word, didn't offer a helping hand. I asked him, "Why don't you just stop looking and walk away?" He watched us, soaking wet, with our luggage and elderly children, struggling to get out of the taxi and into the hotel. He just leaned against the entrance door, watching us without saying a word. I was truly speechless. It was the first time I'd encountered such a staff member. Extremely low emotional intelligence, very uncomfortable. I will absolutely not recommend it, and I will never come back. When we go out and take a taxi, even a regular taxi, in this heavy rain, with so much luggage, and especially with elderly people and children, the driver will always lend a hand or at least ask if we need help. This is truly the first time I've encountered such staff at a hotel. Playing dumb."

"I'm a loyal customer of this hotel; every time I'm in Fengcheng for business, I stay here. When I travel for work, I often need to print documents or send/receive packages, and the hotel's front desk always proactively helps me with these tasks. Printing is completely free, which is a really thoughtful touch. The room hygiene is excellent, and service response is prompt. All these small, warm details make being away on business much more convenient."

"My friends and I looked at many hotels online before finally booking this one to climb Phoenix Mountain. It was really great! The hotel location and environment were both nice, the room was quite large, and the bed was very comfortable, almost like the one at home. The receptionist was also very helpful; because it was hot, she proactively asked if we needed the air conditioning turned on in advance. For a hotel in a small county town, the price-performance ratio is quite high. I'll definitely stay here again next time I come!"

"The room is spacious and clean, the quality of the bed is very good, the sanitary conditions are very good, the highlight is the private hot spring, outdoor and indoor, children and the elderly are very happy. The meals provided are delicious and varied, and the children like it very much. The beauties at the front desk are very friendly and welcoming, and feel at home."

"The boss is very good"

"Complete facilities, a sense of age; good health; quiet environment; warm service. Good value for money, quite satisfactory."

"The hotel environment is good, very clean, and very close to Phoenix Mountain. The service attitude is also very good. There is a laundry room on the 14th floor. Recommended"