Shoyiri-La Hotel (Fairy Mountain Visitor Center) Reviews

Response from Property: Thank you very much for your affirmation of our room. We are happy to provide you with an accommodation environment with complete basic facilities. Regarding the cleanliness of the chair cushions, we are very sorry for the inconvenience caused to you. We will check and clean it immediately to ensure the hygiene and cleanliness of all rooms. At the same time, we will also strengthen the supervision and training of room cleaning to improve the overall cleaning quality. Your feedback is very important to us. We will take every suggestion seriously and strive to improve and enhance the quality of our service. Thank you again for your support and understanding. We look forward to providing you with a better accommodation experience in the future. I wish you a happy life!

Response from Property: Thank you very much for your positive review of our hotel! All our staff are very happy and proud to know that you are very satisfied with our rooms, location, surrounding dining, barbecue experience, breakfast and staff service. Spacious and clean rooms are always our pursuit, and we are committed to providing guests with a comfortable and clean accommodation environment. We are honored to hear that you have given high praise for this. Convenient location is also a major advantage of our hotel. It is close to the visitor center, which makes it convenient for you to go to various attractions. At the same time, the rich dining options around also provide you with a variety of conveniences for dining. Hearing that you like to barbecue here, we also noticed that the barbecue site is only a 1-minute walk from the hotel, which is an extra surprise! Delicious breakfast is also an aspect that our hotel has always focused on. We strive to provide guests with a rich and diverse breakfast selection to meet the tastes and needs of different guests. We are very pleased to hear that you like our breakfast. The staff is helpful and responsive, which is the service concept that our hotel has always adhered to. We are committed to providing guests with caring and thoughtful services to ensure that every guest can enjoy a pleasant stay here. We are honored to hear that you have given high praise to this. Thank you again for your affirmation and support! We look forward to serving you again in the future and bringing you more wonderful memories. If you have any other needs or suggestions, please feel free to contact us and we will serve you wholeheartedly. I wish you a happy life and a pleasant journey!

Response from Property: 非常感謝您對我們酒店的積極評價！得知您對我們的房間衞生、外觀、前台服務以及寵物等方面都感到非常滿意，我們全體員工都感到非常高興和自豪。房間乾淨、漂亮是我們一直以來的追求，我們致力於為賓客提供一個整潔、美觀的住宿環境。聽到您對此給予了高度評價，我們深感榮幸。前台工作人員友好且英語説得好，這也是我們酒店一直注重的服務細節之一。我們努力培養員工的服務意識和專業技能，以確保每一位賓客都能在這裏享受到貼心、周到的服務。聽到您對此表示滿意，我們感到非常欣慰。您喜歡我們的寵物也讓我們感到非常開心。我們的寵物是酒店的一道亮麗風景線，它們為賓客帶來了歡樂和陪伴。再次感謝您的肯定和支持！我們期待在未來的日子裏，能夠再次為您服務，為您帶來更多美好的回憶。如果您有任何其他需求或建議，請隨時與我們聯繫，我們將竭誠為您服務。祝您生活愉快，旅途愉快！

Response from Property: Thank you very much for your wonderful review!We are thrilled to hear that you enjoyed your stay at our hotel. It's great to know that you found the place nice, the room clean and spacious, and the staff friendly. We're especially touched by the story of our staff going above and beyond to help you find beer and snacks. That's the kind of service we strive to provide.The proximity to the Tourist Center for Wulong Three National Park is indeed a convenient location for our guests. We're glad that it made your visit easier.Thank you once again for choosing our hotel and for your appreciation. We look forward to welcoming you back in the future. Wish you a wonderful time wherever you are!

Response from Property: 非常感謝您對我們酒店的積極評價！得知您對我們的房間大小、服務以及大堂的寵物等方面都感到非常滿意，我們全體員工都感到非常高興和自豪。房間很大且服務優質是我們酒店一直以來的追求，我們致力於為賓客提供一個寬敞、舒適的住宿環境以及貼心、周到的服務。聽到您對此給予了高度評價，我們深感榮幸。大堂的狗和貓也受到了您的喜愛，這讓我們感到非常開心。它們不僅是我們的寵物，更是酒店的一道亮麗風景線，為賓客帶來了歡樂和陪伴。關於空調無法讓整個房間暖和起來的問題，我們深感抱歉。這可能是由於天氣寒冷或者空調設備需要維護等原因導致的。我們會認真聽取您的反饋，並加強對空調設備的檢查和維護，以確保能夠為賓客提供一個温暖、舒適的住宿環境。再次感謝您的肯定和支持！儘管在空調方面存在一些小遺憾，但您仍然度過了一個愉快的時光，這讓我們感到非常欣慰。我們期待在未來的日子裏，能夠再次為您服務，為您帶來更多美好的回憶。如果您有任何其他需求或建議，請隨時與我們聯繫，我們將竭誠為您服務。祝您生活愉快！

Response from Property: Thank you for your wonderful review!We are thrilled to hear that you had a great experience staying at our hotel and that it met your expectations, especially in comparison to other hotels in the town. Providing a comfortable and pleasant stay for our guests is our top priority.We're glad to know that you enjoyed the heated beds and warm shower. These are just a few of the amenities we offer to ensure our guests have a cozy and enjoyable stay.Thank you for choosing our hotel and for your kind words. We look forward to welcoming you back in the future. Wish you a wonderful time wherever you are!

Response from Property: Thank you for your fantastic review! We're delighted to hear that our hotel's location right beside the Visitor Centre was very convenient for you. We strive to offer our guests easy access to key attractions and amenities, and it's great to know that we succeeded in doing so.We're also pleased that you found our room spacious, modern, and comfortable. Your satisfaction with our accommodations is very important to us, and we're thrilled that you enjoyed your stay.The dry and wet separation bathroom is a feature that we're proud to offer, providing our guests with added convenience and comfort. We're glad to hear that you appreciated this aspect of your room.Thank you once again for choosing our hotel. We look forward to welcoming you back soon and providing you with another memorable stay!

Response from Property: Thank you for your excellent and detailed review! We're thrilled to hear that you rated our cleanliness, location, service, and amenities with 5 stars.We're glad to know that our housekeeping team provided excellent service by replacing used towels, refilling drinking water daily, and maintaining good water pressure and temperature. Your satisfaction with our cleanliness standards is very important to us.We're also pleased that you found our location convenient, with easy access to the tourist information center and buses to various tourist spots like Xiannvshan, Wulong Tianshengsanqiao, and the national park. The proximity to the bus to the train station is an added convenience for our guests.Our front desk and housekeeping staff strive to be friendly and helpful, and it's wonderful to hear that they met your expectations. We're also glad to know that you appreciated the heated bed during your stay in October.Thank you once again for choosing our hotel. We value your feedback and look forward to serving you again in the future. If there's anything else we can do to make your next stay even better, please let us know!

Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel amazing, with a cozy and clean room that kept you warm and comfortable during your late October visit. We strive to ensure that every guest feels at home, especially during colder weather, and it's great to know we succeeded in doing so.We're also pleased to hear that our location was convenient for you, with the tourist center just a short walk away and plenty of restaurants nearby to explore. Your satisfaction with our proximity to amenities is very important to us.Regarding the noise level, we appreciate your feedback. While all our rooms are indeed on the ground floor, we're always looking for ways to improve sound insulation to ensure a quieter stay for our guests. Your input helps us identify areas for enhancement.Thank you once again for choosing our hotel and for your understanding. We're delighted to know that you would book with us again. We look forward to welcoming you back soon!

Response from Property: Thank you for your wonderful review! We're delighted to hear that you found our room huge, well-decorated, and spacious enough to comfortably fit 6 people, even though you booked for 3. Your satisfaction with our accommodations is very important to us.We're also pleased that you found our location convenient, with easy access to the tourist center and various exhibit locations. Our central location allows guests to explore the area easily and enjoy all that it has to offer.Thank you once again for choosing our hotel. We value your feedback and look forward to serving you again in the future. If there's anything else we can do to make your next stay even better, please let us know!

Response from Property: Dear guest,Thank you so much for your kind words and excellent review! We are thrilled to hear that our host was both helpful and friendly, making your stay with us a pleasant one. It's always our pleasure to go the extra mile to ensure our guests feel welcome and well taken care of.We're delighted that you found our location both convenient and ideal, being situated right next to the visitor center and close to various eateries. This proximity to amenities is something we pride ourselves on, as we believe it enhances the overall travel experience for our guests.Your satisfaction is our ultimate goal, and we're grateful for your recognition of our efforts. Please know that we'll continue to strive for excellence in every aspect of our service, from hospitality to location, to exceed your expectations every time.Thank you once again for choosing us and for sharing your positive feedback. We look forward to welcoming you back in the future and creating even more memorable moments for you. Have a wonderful day!

Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you found our bathroom clean and that our hotel was a fantastic place for your trip. Cleanliness and comfort are always our top priorities, and we're delighted to have provided you with a spotless and cozy environment during your stay. It's truly rewarding to know that you enjoyed your experience with us.Your satisfaction is our greatest motivation, and we will continue to uphold these standards, enhancing our services to deliver exceptional experiences for all our guests.Thank you once again for choosing us and for your kind words. We look forward to welcoming you back in the future. Have a wonderful journey ahead and take care!

Response from Property: 非常感謝您對我們酒店的積極評價！得知您對我們的房間升級、員工服務態度以及地理位置等方面都感到非常滿意，我們全體員工都感到非常高興和自豪。房間漂亮舒適是我們一直以來的追求，致力於為賓客提供一個優雅、寧靜的住宿環境。聽到您的房間被升級了，這真是一個額外的驚喜！我們很高興能夠為您提供更加優質的住宿體驗。其中一位男員工非常友好和樂於助人，這也是我們酒店一直注重的員工培訓方面。我們致力於培養員工的服務意識和專業技能，以確保每一位賓客都能在這裏感受到家的温暖和關懷。聽到您對他的服務表示滿意，我們感到非常欣慰。地理位置便利也是我們酒店的一大優勢。緊鄰旅遊中心，方便您前往仙女山和其他景點，為您的旅行提供極大的便利。聽到您對此感到滿意，我們感到無比榮幸。再次感謝您的肯定和支持！我們期待在未來的日子裏，能夠繼續為您提供優質的服務和舒適的住宿環境。如果您有任何其他需求或建議，請隨時與我們聯繫，我們將竭誠為您服務。祝您生活愉快，旅途愉快！

Response from Property: Dear Guest,Thank you so much for your kind words! We are thrilled to hear that our staff exceeded your expectations with their friendliness and helpfulness. At our hotel, we strive to make every guest feel at home, and it's heartening to see that we've achieved just that for you.Moreover, we're delighted that you appreciate the hotel's prime location. Being just steps away from Leeds' vibrant tourist center indeed adds immeasurable convenience to your stay, allowing you to explore the city's attractions with ease. It's always a pleasure to know that our guests can maximize their time by simply walking to some of the best destinations in town.Please don't hesitate to reach out to us if there's anything else we can do to enhance your experience in the future. We look forward to welcoming you back again soon and creating even more memorable moments for you.