"The hotel is luxurious and grand, and the overall service is excellent. Kita at the front desk was very welcoming during my check-in and even upgraded me to a sea-view room for free. The room itself is beautiful, though the outside of the window glass was a bit dirty. The welcome fruit was delicious, and there are seats in the elevator, which is a nice touch! The butler service was also very attentive, especially Rama and Mago, who deserve special commendation."
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