"The view from the room and the open dinning area was spectacular, room was clean and presentable, and the service was excellent. Everything about the stay was great except the noise from a party that was being held at the hotel by a group kept me up till midnight and sploit my sleep. Maybe sound proofing needs to improve. Overall, it was good enough for me to stay again in future."

"We stayed at this property last month with our family from Delhi while visiting from Perth, Western Australia, and I can honestly say it was one of the finest hospitality experiences we have had despite travelling extensively and staying at many excellent properties around the world. From the moment we arrived, the staff were warm, courteous, and genuinely respectful. Whether this is a reflection of the wonderful hospitality culture of Himachal or the exceptional leadership of the team, every interaction made us feel welcomed and valued. The rooms were beautifully appointed, the food was outstanding, and the overall standard of service exceeded our expectations. The property itself is impeccably maintained, set amidst stunning natural surroundings, and offers a peaceful retreat with breathtaking views. What truly stood out was the personal touch provided by the General Manager, Nipun. He was there to welcome us on arrival and made a point of greeting guests each morning at breakfast. We thoroughly enjoyed our stay and would highly recommend this property to anyone looking for a relaxing getaway in a tranquil and picturesque setting. We look forward to returning in the future."

"This hotel is perfectly fine if you just need a place to sleep and plan to be out exploring the city all day. However, if you value high-quality, attentive hospitality where the staff anticipates your needs, you might find the service a bit underwhelming. With a little more attentiveness and warmth, this could easily be a 3-star experience. Quality of food is satisfying."

"Chail Residency was a good place to stay in. View from the Balcony was mesmerizing. Stay was pleasant, quite and calm. Staff was really good and supportive. They helped us for affordable and well behaved cab service too. Breakfast menu as well as taste could have been better, however, lunch and dinner was amazing. neat and clean rooms, good housekeeping staff and good property. We would definately recommend stay at Hotel Chail Residency."

"Experienced great hospitality of the staff..very humble & very warm..service was par excellent..very gud food…want to mention especially the personal service of Mr.Rajinder Thakur n Surinder Thakur from F&B. Overall a memorable stay"

"Nice hotel with good view of the valley from the room balcony. Easily accessible and near to all places of sightseeing. Staff is good and food is finger licking. They also have a super store in the same building with everything available. They also have decathlon products sale counter inside the hotel. Must vist of you are in chail. "

"A beautiful cozy space perched on the hills, Maple Resort oozes warm hospitality. We stayed at their suite and were floored by the luxurious setting and peaceful vibe. Not only is the hotel easy to access, but it also has the best cuisine. Their global flavors match with their impeccable hospitality. Best part is that it is pet friendly - they take care of your pets like family and serve them food with the same love and affection. I loved the nature trails and village treks that were so close to the property. If I were to travel to Chail one more time, I would stay at Maple again."