Name: Chaozhou Yuyu Hotel
Address: Chaozhou, China
Rating: 9.6

China

Guangzhou

Meizhou

Chaozhou

Zhaoqing

Foshan

Zhanjiang

This hotel boasts excellent service, a pristine environment, and convenient transportation. During my stay, I experienced the efficiency and convenience of their robot delivery service for food. Housekeeping was meticulous, and they even proactively contacted me and mailed back a forgotten watch, demonstrating great responsibility. The complimentary self-service laundry facilities also added to the overall convenience. Overall, it's an outstanding hotel that I highly recommend with five stars, suitable for both business and leisure travelers.

The location is excellent, and the front desk staff were quite welcoming. My flight was delayed, so I didn't arrive until after midnight, but they kindly extended my check-out time, which I really appreciated. The room size was decent, and there were many foreign guests staying. However, the hotel facilities are a bit old. I was taking a shower when three or four staff members knocked on my door asking if I had been smoking and triggered the smoke alarm. It was truly speechless. I hope they improve the facilities and service quality.

The service was great; we got a room upgrade, and the morning tea was delicious. There were a lot of foreign guests staying there. The decor is a bit old-fashioned but well-maintained, and the service was excellent. It was clean and tidy. This is an older five-star hotel with a good location, right next to the Friendship Store.

I really love this classic State Guesthouse. The White Swan Hotel has a deep-rooted history, and the staff are all very professional and well-qualified. For dinner, we went to the Jade Garden restaurant on the third floor. We got a table right away without waiting, around 5:15 PM. There was a live guzheng performance for 45 minutes, and hotel guests get a 15% discount on food, plus a 15% service charge. Our meal for two cost 1075 yuan.

We stayed in a river view room. The blackout curtains worked great, so no sunlight came through in the morning. The shower had excellent water pressure, making for a comfortable wash.

What was unpleasant, however, was the service at the bakery on the first floor. A tall female staff member, upon hearing I wanted to buy a Napoleon cake to send home, immediately told me it couldn't be shipped. She claimed they'd had incidents where customers complained about expired food after shipping, blaming the delivery person. I told her that if I chose to ship it, I would accept the risk of spoilage and she needn't worry. She insisted I call SF Express to confirm if they would ship Napoleon cakes. I made the call, and the courier arrived quickly to pick up the package. Plus, SF Express offers next-day air delivery. It's not necessary for the bakery staff to play the role of a know-it-all when it comes to potential disputes with couriers later on. If I couldn't ship it, I'd just eat it myself. Why make a customer who has traveled so far so unhappy? Why create so many hurdles just to sell a cake? I really don't understand. Her well-intentioned advice, which crossed professional boundaries, was unnecessary. A simple reminder would have sufficed. If I couldn't ship it, would she have refused to sell it to me? It's such a simple process: the customer wants to buy bread, you scan the code and take payment. This was truly bizarre.

The hotel's location is excellent, very close to the train station and the Museum of the Nanyue King. It's also open to foreigners and is very affordable!

My stay at Guangdong Victory Hotel was a mix of pleasant surprises and minor disappointments. The hotel's facilities definitely exceeded my expectations; this century-old European-style building beautifully preserves textured details like Xiguan Manchu windows and a vintage elevator. The newly renovated rooms are clean and bright, the bedding is just right in terms of softness, and amenities like the pool and gym are well-maintained and easy to use. The overall service was just decent; the front desk wasn't particularly friendly, but thankfully housekeeping was very responsive, which made for a relatively hassle-free stay. The location on Shamian Island is fantastic, with lush greenery and river views right outside, perfect for a leisurely stroll. Overall, it offers good value for money and is ideal for travelers looking to experience old Guangzhou charm.

The hotel's location is excellent, with plenty of great food options nearby. It's a small but charming hotel, and the overall cleanliness is very good. The air conditioning in the lobby is really strong. Overall, it offers good value for money. My only regret is that the small bed in the family room squeaks a lot when you move, making me afraid to even turn over.

Guangdong Guest House has a great location and a beautiful environment. The hotel's hygiene is also decent. 

However, there are a few downsides:

Firstly, when checking in, the front desk gave me several discount coupons (10 yuan each), but be aware that you can only use one at a time! Even for just one coupon, the restaurant had to call someone to confirm it when I was paying. Is there no communication between the front desk and the restaurant?

Secondly, even with the 'Do Not Disturb' light on, the cleaning staff knocked on the door and called my room. Not only that, but they also swiped their card to open the door without my permission. How are they trained?

The hotel environment is first-class. The front desk ladies, Xiao Cao and Xiao Qiu, were incredibly thoughtful. They helped us upgrade to a lake-view twin room (I was traveling with my mother this time, and had originally booked a mountain-view room). In the evening, we ordered the 'tangzhuo' fragrant pork set meal at the lakeside restaurant. The pork was very aromatic with no ***** smell, and had a great texture. The fish was also very fresh and delicious. While the breakfast selection was a bit limited, for just over 300 a day, including breakfast, the environment and service offer excellent value for money. If you go in the summer, swimming and soaking in the hot springs would be a lot of fun. The air quality here is fantastic, and transportation is convenient with plenty of parking. You can also take the subway and then a short taxi ride from the station.

The service was excellent; the staff at the restaurant, lobby, and even the doorman were all very attentive. The location is fantastic – right next to Sun Yat-sen Memorial Hall, and the subway station is just a 3-minute walk away. Beijing Road Pedestrian Street is only about 10 minutes away, making dining very convenient. I did see comments about the carpet having an odor and the furniture being old, and those points are true. However, I still believe in the quality of a 4-star hotel, and I was very satisfied overall.

The environment here is beautiful, right by the river. It's super convenient, just a few minutes walk across the bridge to the old town. The service is amazing! They helped me with a late check-out and even gave me two extra bottles of water, a toothbrush, and a blanket. Especially noteworthy is that I'm quite forgetful and left a valuable cinnabar and gold bead bracelet under the pillow. The cleaning staff found it, brought it to the front desk, contacted me via WeChat, and returned it to me. Their honesty and quick handling of the situation deserve so many thumbs up! Next time I come to Meizhou, I will definitely stay at the White Swan again! 🫶 Thanks a lot 😊

The hotel is located in Songkou Ancient Town, making it convenient for exploring the surrounding area. The location is excellent. 👍🏻👍🏻👍🏻 The hotel's exterior is beautiful, and even more picturesque on rainy days. 😍😍
The hotel is a renovated historic building, and some of the design elements (such as the windows) retain their nostalgic character. 🏠🏠 The rooms are bright, clean, and very comfortable.
The front desk staff was friendly and helpful, sharing detailed information about nearby attractions. 👍🏻👍🏻👍🏻 It was pouring rain when we checked out, but the front desk staff not only reminded us to drive to the hotel's location, but also held an umbrella for us and helped us load our luggage into the car. Very thoughtful. 🥰🥰🥰

Service: The staff were all very helpful and friendly. 👍

Environment: A stylish and trendy hotel, perfect for Instagram photos. 🏨

Hygiene: Spotlessly clean.

Facilities: The smart home features were a bit finicky. At night, the toilet would often auto-flush and open its lid even when no one was around. The lights also had a sound sensor, turning on with any noise when I was trying to sleep. Furthermore, the shampoo and shower gel bottles were constantly knocked off by the shower hose and were difficult to dispense. These are areas that definitely need improvement.

Facilities (positive aspects): On the positive side, the bathtub was excellent, complete with disposable bath liners and bath salts. Disposable toilet seat covers and other small amenities showed great attention to detail.

Environment (positive aspects): It was also lovely to enjoy a drink and moonlight on the rooftop in the evening. Both the room and balcony were very spacious, as was the bathroom. The toilet was pristine, with no odd stains, which speaks volumes about their hygiene standards.

Environment (location): The hotel's location within a pedestrian street was perfect for shopping and sightseeing. However, parking outside the hotel proved to be a major inconvenience.

Service (overall impression): I specifically chose this hotel because of the White Swan brand, and overall, I had a very positive experience. 👍

The hotel isn't in the bustling city center, which makes it pretty quiet. It's about 8 kilometers to Guangji Bridge and Paifang Street. The decor is quite modern and looks clean and tidy. Parking is also very convenient. For over 1000 RMB on Chinese New Year's Day, it was a pretty good value-for-money option during the Spring Festival. Even though there were a lot of guests recently, including tour groups, the front desk and restaurant staff handled everything seamlessly. On the contrary, their attitude was friendly and well-organized, and the restaurant cleared tables and dishes incredibly quickly. Highly recommend! The young lady at the front desk, whose surname I think was Huang (I peeked at her name tag), was very pretty and had a lovely smile. She explained everything in great detail, no matter how small. So, when it comes to service, it really depends on the individual staff, not just the hotel's star rating.

White Swan 

Columbus

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