Name: Centro Westside by Rotana
Address: Istanbul, Türkiye
Rating: 7.6

United Arab Emirates

Abu Dhabi

Dubai

Türkiye

Istanbul

Saudi Arabia

Riyadh

Qatar

Doha

Makkah

Overall, my stay was great and I'd definitely recommend it.

**Location:** The hotel is centrally located, right by a subway entrance, making it super convenient to get to all the attractions and shopping areas.

**Facilities:** The room was clean and tidy, with modern decor. The bedding was comfortable, and I slept really well. The bathroom had a separate wet and dry area, and there was plenty of hot water.

**Service:** The front desk staff were very welcoming, and check-in was efficient. They were also quick to respond whenever I had an issue.

**A small suggestion:** It would be perfect if the in-room Wi-Fi signal were a bit stronger. I would consider staying here again!

The hotel offers good value for money if you’re looking for an affordable 5-star stay, but it didn’t quite deliver the level of service and experience I expected from a luxury property.

The room was spacious, clean, and comfortable, although fairly basic in terms of design and amenities. One of the highlights was the nice view of Qasr Al Watan and the nearby Emirates Palace Mandarin Oriental. The gym was well-equipped, while the pool and beach areas were decent but not particularly memorable.

Service could be improved, especially around staffing. The towel booth often seemed understaffed, and in general the hotel appeared to be operating with limited personnel, which affected the overall experience.

I wouldn’t necessarily recommend it to travelers seeking a true luxury resort experience. However, if your priority is finding a reasonably priced 5-star hotel with clean rooms, good facilities, and attractive views, it could still be a suitable option.

Excellent hotel! This was my first time in the UAE, just passing through, so I didn't get a chance to use the pool or other facilities. The lobby is beautiful, and the staff are very welcoming. They even provided an extra bed for my child free of charge, even though I forgot to add it to my reservation and they didn't ask for payment. I'll definitely be back as it's a conveniently located spot in this area.

The hotel is located in a very good and reasonable area,where one can walk to the mall that is meters away ,very good service,I always book this place when I'm in Abu Dhabi, however this time around the room that I stayed in the past weekend had a dirty air-conditioning system whereby I even cought flu due to the polluted air that was blowing overnight in my room during my stay.

Kindly requesting for the hotel to look into their air-conditioners.thankd

One of the best hotels to stay at in Abu Dhabi 👍👍👍 I genuinely recommend it to anyone looking for a great experience. The location is excellent, safe, and quiet, while the hotel facilities are simple and practical, and the rooms are clean and comfortable. I especially want to highlight the breakfast! Café 302 offers truly exceptional and delicious food 👏👏👏 It feels like every chef and barista is incredibly skilled, and the dishes are fresh and refined. My only regret is not being able to have more coffee! 😄 The service is also very warm.

The club lounge female staff is very friendly and heartwarming. She provided me such a big plate of sandwiches and sweets.
On the other hand, the staff for breakfast in Ginger should be more motivated and considerate. 
Location is a big disadvantage. If you want to go to the mosque by taxi, you have to pay 20AED even though it is so near coz of detour.
The cleaning is quite thorough, which is a big plus.

Excellent, modern hotel. It's located 25 minutes from the airport. We came for a sporting event and appreciated its close proximity to the sports arena. There's a shop nearby, and a pharmacy 10 minutes away. The hotel exchanges dollars at a slightly lower rate, but it's convenient as you don't have to go anywhere else (though there's a limit of 100 dollars per day). The hotel is clean and has a beautiful restaurant on-site. Housekeeping and water are provided daily, and the bed linen is new and clean. The rooms are spacious. There's a mini-bar available for a fee, and an alcohol store nearby.

We opted for breakfast and dinner included, and the food was superb, varied, and very delicious. We thoroughly enjoyed everything; you definitely won't go hungry. The staff are very responsive, pleasant, and speak English; they're always ready to help. There's a swimming pool, not very big but nice and clean, and a spa area. We really enjoyed our stay.

Excellent hotel, big rooms, very courteous staff, and amenities. Cleanliness was good. Breakfast could be better, but its a individual choice. The hotel entrance is bit awkward taxi find it difficult to find the place. Overall good place to stay.

Хороший отель, отличные завтраки. Очень хорошая, красивая территория, бассейн, пляж, теннисные корты , падл. Рестораны с вкусной едой.  Хочу поблагодарить менеджера Joel , который решил очень быстро нашу проблему.

Environment: While the lobby isn't large, the rooms are quite spacious, and the bed is comfortable. It's a good size for a family of three, with an 8-year-old child. There's a bus stop right outside the hotel, where you can transfer to buses to Yas Island and the mosque.

Facilities: Those planning to stay should bring their own toothbrushes and conditioner, as the hotel doesn't provide these. Luckily, we brought our own. The breakfast restaurant isn't large, but the quality is relatively decent. My child didn't quite like the food, but breakfast provided a good source of fruit and vitamins for the day! A special note: you need to ask the staff for coffee; I got a latte for three consecutive days, and it was really delicious!! 👏

Excellent stay! We booked two rooms, and both were spotless, comfortable, and very well maintained. A special thanks to Cathy at reception for her outstanding hospitality and professionalism. Also, thank you to Sujeet and Guddu for being so friendly and helpful. Although this is a three-star hotel, the service truly felt like a five-star experience. We would definitely stay here again.

Staff was very helpful, got a early check in after a very long and tiring over night flight, Mahmoud, Nour and Daryl at reception were amazing very professional and friendly. Hotel location was wonderful just few minutes walk to train station. Cleanness and comfort were top notch. Will difenetly book again

Had a great time relaxing at this hotel. The experience was truly enjoyable, and I will definitely be back soon for another vacation

Good hospitality can make a huge difference to a hotel experience, and in this case, the staff definitely added value to the stay. Their polite attitude and prompt assistance made us feel welcomed rather than simply being treated as another guest.

One of the highlights of the stay was the room. It was spacious, clean, well-maintained, and comfortable. The room had enough space to relax without feeling cramped, and the bed was comfortable, making it easy to unwind after a long day.

The cleanliness of the room was also impressive. Everything was arranged neatly, and the overall condition of the room gave a feeling that the property is well maintained. The room was also peaceful enough to enjoy some proper downtime.

I recently enjoyed a short staycation at the hotel, and it was truly delightful. The view from the property was absolutely amazing, offering a serene and picturesque backdrop throughout my stay. The interior design was elegant and welcoming, creating an atmosphere of comfort and relaxation. 

The staff were exceptional friendly, attentive, and always ready to assist, which made the experience even more enjoyable. Every detail, from check-in to check-out, was handled with care and professionalism. 

Overall, I loved every moment of my visit and would highly recommend this hotel to anyone looking for a memorable and refreshing escape.

I had a wonderful time! The staff is very nice especially Mr Binoy Ramachandran who always welcome the guest with a happy smile when you go for your breakfast!  It makes your day! Love it! Very convenient location and very near to airport and 15 min from union subway station. I just go by taxi, it is very convenient and inexpensive.

My favorite hotel in Dubai! I stay here every time I visit. The front desk staff recognize me now, it's a truly excellent hotel.

The best hotel I've ever stayed in, no exaggeration!

Service attitude: Both the restaurant and the front desk staff are extremely warm and friendly, always with a warm smile on their faces. They were also very patient and polite when answering my questions about city tax, etc. In addition, after I checked in, they helped me take my luggage upstairs, and when they arrived at the door, they called (instead of just ringing the doorbell), so that I could answer the phone at hand while I was packing (there were phones in different locations in the suite), instead of shouting ”I'm coming” to the door or running to the door to open it immediately. This was very thoughtful. Secondly, I asked for toothpaste and it was brought to me in no time at all. On the day of check-out, when the driver I arranged to pick me up arrived, they called to inform me that the driver had arrived. They were very organized.

Restaurant standard: The breakfast food is very rich in variety and the waiters are also very good. One day I ate slowly and by the time I finished, it was already past breakfast time, so the fruits had been removed. I tried to ask them if they had any leftover fruit and they brought it to me from the kitchen, which was very heartwarming.

Room Configuration: When checking in, the hotel upgraded me to a higher level suite, which was incredibly big! The suite is spotless, with curtains that open automatically when the door is opened; the room has its own washing machine and dressing room; the bathroom is bright and clean; and the living room is spacious and comfortable. Impeccable.

Geographical location: Relatively close to the airport, and Uber to the city center is also very convenient.

Overall, there is really nothing wrong with this hotel. I definitely recommend it when visiting Dubai! !

Everything was actually good, from Housekeeping to staff and services aside from one annoying thing that I experienced upon check in; The receptionist who did my check in was not welcoming with kind of a frowning look on his face “At least a word of have a nice stay” would make difference. I believe his name is Asil

After arriving at the hotel, I was notified that there was no room. I was shocked, but the front desk upgraded me to a twin room for free. It was not the kind of two beds, but a two-bedroom room... Completely unexpected, surprise, the room is oversized, two bedrooms, two bathrooms. There is also a balcony, it is simply! The balcony is facing a tennis court, so many surprises! The area where the hotel is located is a large construction site, surrounded by a variety of buildings under construction! The hotel and the five-star hotel Rotana next to it are a management group and the service is very good.

As someone who stayed here for the second time, I was generally satisfied again. I would especially like to thank Mr. Emirhan at the reception for his friendly demeanor. The only thing I noticed missing in the room was a shoe rack. Also, as a suggestion, I think the towels should not be placed near the toilet; they should be placed above or in a closed compartment for hygiene reasons. I will definitely choose Rotana again in the future. Regards,

L’hôtel est très calme très bien situé juste en face il a le métro. À proximité de nombreux petits restaurants. Juste à côté il y a aussi un mini carrefour pour faire les courses si besoin. 
Le personnel est très aimable. 
Seul bémol pour le petit déjeuner ou les pancakes étaient durs… dommage. Je recommande toutefois cet hôtel.

Love to say…. It was the best vacation in Istanbul thanks to our stay at Westside Residences by Rotana…. We booked a family apartment with them which consisted of a kitchen, dining area, a living room and two separate bedrooms.. The rooms were clean and spacious.. The best thing was the views… They were breathtaking… They had a large variety for breakfast as initially we were worried if the kids would like anything.. The kids enjoyed the food… The manager who managed the breakfast was ever so polite and helpful.. It’s close to main locations in Istanbul… Another plus point was Westside Residences by Rotana is opposite the The Mall of Istanbul which was convenient when it came to shopping… This hotel has an underground parking for your car which is managed by CCTV..   We would love to go back to Westside Rotana once again! Would highly recommend this hotel especially for families…

The hotel is lovely! There are many shopping malls nearby. Taxis are always available at the hotel. We used the subway since it was a 15-20 minute walk away!
It was clean, and they cleaned every day.
The food wasn't impressive, we had breakfast included. But it was generally okay for breakfast.
The staff was very helpful! They always assisted and never refused anything!!
They even wished me a happy birthday! I think I'll come back again!

Rotana

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