Name: New York Marriott at The Brooklyn Bridge
Address: New York, United States
Rating: 8.4

United States

Houston

China

Shanghai

New York

Chicago

Saudi Arabia

Riyadh

San Diego

I had an amazing experience at this hotel! From the moment I arrived, the staff made me feel welcome with their kindness and professionalism. The room was spacious, clean, and well-equipped with everything I needed for a comfortable stay. The facilities were excellent, and the breakfast was fresh and delicious. The location was also ideal, making it easy to explore the city. I will definitely stay here again and highly recommend it to anyone visiting the area!

The pool area was family friendly and the reservations prevented over crowding. The rooms were spotless and all the restaurants were great. Location is central to everything downtown. Highly recommend. 

Service could of been a bit better but overall 
It was clean, and very good in location 
Close to many family activities

It was a large and nice hotel. I was excited because there was an indoor swimming pool, but the water quality didn't seem to be very good, so I didn't use it.
The exercise facilities are good.

Some Marriott locations seem to be declining over the years. This location is ok.. but it’s not the class you expect for a Marriott location. Either way, the staff was very nice and helpful. 

It's in the Katy neighborhood, and it's convenient for me to do business nearby. I stayed there for 4 nights in total. The price/performance ratio is also very high. The room we were given has a balcony, and we can watch the sunset.

The hotel has a beautiful environment, convenient transportation, and the surrounding environment is very cozy. The room service is very punctual and thoughtful. The bathroom is very good and clean. The cleaning staff is very meticulous. I will come again in the future.

Great, the hotel service is especially good.

This is perhaps the worst hotel I've ever stayed it. I had High hopes and expectations given the franchise name but I've stayed in less expensive hotels with better infrastructure. I'm not one to review service or give bad reviews but this one I must do. Where do I even begin?
1. There no free parking for guest, if you'll be staying over night there a fee. You're allowed to park for 10 mins free of charge or risk being towed away.
2. The ceiling in the bathrooms are so low, if you're anywhere close to 6'4” and above you may have a problem.
3. My toilet seat was broken on onside, making the seat and cover crooked, not fitting well on the toilet.
4. The tap head in the shower was barely attached to the wall.
5. There no microwave in your bedroom (u have to keep going to the front desk to heat your food up) and the coffee maker is provided with no actual container where the liquid goes in
6. Wifi is charged to your room bill and then removed once you checking out if you selected the cheaper option .

The only upside to my stay there was the proximity to spots in the uptown Houston area, you also receive a 20% for Willie G restaurants that's near by and has great food 

This is our second time choosing this hotel. We met Trista, who was so sweet! She helped upgrade my child's breakfast and even prepared cookies for them when we checked in. The service here truly makes you feel at home. I love this place, mainly because it's incredibly convenient. This time, I chose a stay that included breakfast, and I don't regret it at all. There were so many options, and everything was delicious.
Right next to the hotel lobby, there's a plaza with a supermarket, McDonald's, and Luckin Coffee. Cross the street, and you'll find tons of great food. Turn another corner, and you're on Nanjing Road, Shanghai's most walkable pedestrian street, with the biggest Pop Mart, Lego store, and M&M's chocolate store. It's so convenient! If you get tired, you can always go back to the hotel to rest before heading out to explore more.

Found a real gem with this hotel! It's great value for money, the ambiance is fantastic, and the stay was super comfortable. 

A special shout-out to Bertha at the front desk – she's incredibly thoughtful and sweet! She proactively helped us get a quiet room, and resolved any issues promptly. 

The breakfast was absolutely delicious, and I loved being able to pick my own blanched vegetables, noodles, and vermicelli. Plus, the lounge staff were really welcoming and friendly! 

My friend and I booked a river-view room, and the beautiful river scenery right outside our window was amazing. Highly recommend! 


[”Heartwarming service, comfortable bedding, and a rich breakfast. Every detail showed thoughtfulness, and the experience exceeded my expectations. I'll definitely stay here again.”,”Convenient location, clean and bright rooms, and a warm and attentive front desk. The facilities were new and quiet. A very satisfying stay.”,”Elegant environment, complete facilities, and wonderfully warm service. Every detail showed care. I highly recommend it to my friends.”]

I had an appointment nearby at 2 PM, so I arrived around 11 AM. There were no clean rooms available yet, so I waited in the lobby for about an hour and a half. After I finished up some work, I wanted to grab a coffee at the cafe, but it didn't open until 12 PM.

The breakfast spread was excellent with a great variety! When I checked out, I accidentally left a shampoo behind, and they called me to let me know, which was great service. The doorman was also very dedicated and helped me with my luggage.

My friends came to visit Shanghai, and we booked the Marriott Executive Apartments Pudong, Hongqiao (Jingqiao) on a whim, just to try it out. It turned out to be an incredibly wise decision! The hotel is conveniently located in the elegant Biyun area, surrounded by a mature commercial district with numerous restaurants. Jingqiao Office Park is right nearby, offering a pleasant view from the guest rooms. The hotel lobby is elegant, comfortable, and inviting. The front desk staff were incredibly polite, patient, and thorough, providing detailed explanations about the hotel's facilities, arrangements, and dining options. The hotel rooms are spacious with fresh air, tastefully decorated, and feel very welcoming. The bedding was exceptionally clean, tidy, comfortable, and functional, clearly showing that the housekeeping is top-notch. The next day, the room cleaning and towel replacement services were prompt, efficient, and well-executed. The hotel breakfast was also excellent, with a wide variety of fresh and delicious food, and ample stock. Even with many guests, the restaurant maintained good order. All in all, my friends had a fantastic stay and said they would definitely choose this hotel again next time they visit.

Facilities: The hotel is relatively new and overall pretty good. The pool is a highlight – not crowded and the water is clear.
Cleanliness: Also quite good, no stains found in the room.
Environment: Although the location is a bit out of the way (but quite close to Ueno), it's very quiet, so I slept well.
Service: This is something the hotel really needs to pay close attention to. If the hotel provides shuttle bus service, then properly arranging the number of passengers and timing is the most basic requirement. Starting from the airport pickup this time, the arrangements were unclear, which led to me having to take a taxi to the hotel myself. Fortunately, the hotel handled it appropriately by arranging a car for me when I checked out as compensation. In the evening, the Disney shuttle was significantly over capacity, causing everyone to wait for half an hour before departing. The extra people were seemingly picked up by a ride-hailing service called by the hotel. Everyone booked in advance at the front desk, so why did this happen? People are tired after a full day of playing with their kids, and it's hard not to get angry in this situation. The hotel should really reflect on this!

This hotel is right in the heart of Times Square, making it super convenient to get everywhere. With over a thousand rooms, it's always bustling.

The rooms are very spacious and comfortable. The double beds are a good size, each about 1.5 meters wide.

There's a mandatory $38 daily resort fee, which they explain clearly upon check-in, unlike some other hotels. This $38 can be used for room service, and the food is actually excellent. Housekeeping is also very thorough.

My room had a view of Times Square, and if you book early, the standard rooms are quite affordable. Overall, it offers great value for money.

The room itself was decent. Although it was a Hudson River view room, I couldn't see the Statue of Liberty. I had to ask the front desk for water, which was free and unlimited, but this wasn't mentioned during check-in. The soundproofing of the room door was terrible; I could hear every little noise from the hallway clearly. However, this seems to be common in New York; I stayed at a Hyatt a few days ago that was renovated 25 years ago, and the soundproofing was just as bad there.

The room was clean and well-ventilated, but the hotel didn't provide slippers, toothbrushes, or bottled water. A taxi from the airport cost $24. The front desk staff were friendly, there was hot water for showers, and the air conditioning provided decent heating.

I was only in NY for one night. Hotel was clean and welcoming. The airport shuttle runs every 15 minutes/ 24hrs which was very convenient! Even though this hotel is right across the street from the airport, it is NOT a walkable distance. There are highways and fencing blocking pedestrians from walking to the hotel. I would stay there again.

My overall experience was good but started off shaky. The first night I arrived with my mother, the first room we were in was dirty. We complained, and promptly the manager helped to find that was suitable for us. Even upgraded us to a better room. 

I love all staff, they were friendly. They were polite. They gave suggestions.

The location was really convenient for me and my sister who were running between Brooklyn and Manhattan the whole trip . ￼

I would stay here again for sure. ￼

Marriott

Columbus

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