Name: Hyatt Place New York/Midtown-South
Address: New York, United States
Rating: 8.7

United Arab Emirates

Dubai

China

Shanghai

United States

New York

Chicago

Charlotte

Austin

I was very satisfied with my stay this time. The room was spotless, the bedding was comfortable, and the toiletries were well-stocked. The location is excellent, making it easy to get around and find places to eat. The staff were friendly and always quick to help with any issues. Overall, it offers fantastic value for money and has definitely made it onto my list for a return visit!

Hotel close to Al Rigga metro station, from the back door only 7minutes walk. A big supermarket next door, convenient if you need any supplies or food. Staff very friendly and polite. I requested a late checkout and was gladly accepted. Breakfast provided many varieties but meat options were limited. Only 2 stops from airport, great value for money. Room was classy, roomy and well maintained. Great value for money. One day we passed by the other Hyatt Place nearby, that area was dirtier.

Our flight to Dubai arrived in the early hours of the morning. After taking the metro to the hotel, it was around 6 AM. We asked the front desk if an early check-in was possible, but they said no rooms were available and asked us to come back around 11 AM. With nowhere else to go, we tried to catch some sleep in the lobby. To our surprise, around 7 AM, the front desk called us over and allowed us to check in early! This was the best moment of our Dubai trip. We were able to get into our room and rest for a good two hours, which ensured we had enough energy for our plans later that day.

The hotel is quite new, the rooms are spacious, and the cleanliness is excellent. My favorite part was the breakfast – there was a great variety. The chocolate-flavored cereal with milk was absolutely delicious!

The receptionist are so helpful and very pleasant. Room is so clean and very cosy. We ended up extending for more days  than expected.

My first night at this hotel was great overall. I just didn't have time to swim, and I was so envious watching the Westerners leisurely sunbathing. The room had a sofa and a large bed. There's a bar right next to the hotel, but I never went in. The breakfast selection was decent, though I still prefer Chinese breakfast – a lot of it looked good but wasn't very practical for me. There were many Indian and Pakistani guests staying there. The staff were all very polite and helpful.

I would like to extend my heartfelt thanks to the hotel manager, Victoria, and her team at the reception for treating me like family and a friend. I am also grateful to the housekeeping staff for always keeping my room spotless and comfortable. A special thanks to the valet staff and the breakfast restaurant manager, along with all the kind employees there, for their exceptional service.

I apologize for the late review, but I wanted to take a moment to express my gratitude for their kindness and warmth. Every time I stayed there, I felt so thankful for their attention to detail and hospitality.

May God's blessings always be with them. Wishing you all a very Happy New Year!

Very satisfied!

Close to Hongqiao Airport.

Facilities: The twin room was very comfortable, with a well-thought-out layout. The floor-to-ceiling windows were great, offering a nice view.

Cleanliness: Cleanliness was up to par.

Environment: The environment was excellent and very quiet. The gym and pool were fantastic.

Service: The service was great. I called to ask if there were bathrobes because I was going swimming, and they proactively provided them, which was excellent.

Overall, it was a great experience, and I'll definitely rebook if I need to in the future.

Hyatt Place Shanghai Tianshan Plaza enjoys a very strategic and convenient location, making it an excellent choice for both business and leisure travelers. The hotel is situated less than a 10-minute walk from the nearest train station, which makes getting around the city extremely easy. In addition, there is a large shopping mall directly opposite the hotel, offering plenty of dining, shopping, and entertainment options. With these amenities so close by, the hotel is within easy reach of almost everything a business traveler might need during their stay.

During my visit, my spouse and son accompanied me, and the room setup worked out very well for our small family. The sofa bed provided in the room made it comfortable enough to accommodate three people without feeling cramped. The room itself was spacious, well-organized, and maintained to a high standard of cleanliness, which made our stay even more pleasant.

Another highlight of the hotel is the excellent service from the staff. The housekeeping team was consistently friendly and attentive, ensuring the room was well maintained each day. The reception staff were also polite, welcoming, and professional, always ready to assist with any questions or requests. Overall, the combination of a great location, comfortable rooms, and attentive service made our stay at Hyatt Place Shanghai Tianshan Plaza a very enjoyable experience.

Great location, just a 10-minute walk to the outlet mall.

The facilities are a bit dated. No smart features like whole-house sensors, smart toilets, or coffee machines – these could definitely use an upgrade. The air conditioning and heating weren't very effective. The gym is quite small, but there are coaches on rotation at the pool.

Service: Check-in was a bit slow; at one point there was no room, then no breakfast. Getting a late check-out felt like pulling teeth, requiring repeated communication. Eventually, we were upgraded to a higher floor. Check-out was quick.

Hygene: It was decent, but don't look too closely.

Environment: We parked on the wrong floor and had to drive around the building. There's construction nearby, so a lot of dust. The soundproofing is good; the corridors and lobby were relatively quiet. Big shout-out to the garage attendant for the effective guidance and directions.

Breakfast: It was standard, nothing special, but the value for money was acceptable. It would be even better if they could separate the dining areas for suites and regular rooms.

This hotel felt like it opened before it was even finished. First off, the floors and walls were covered in what looked like Bolton carpet (if it was genuine, that would be very luxurious), but the wall carpet was peeling, exposing the wooden baseboards. The carpet in the elevator made strange noises when you stepped on it. Secondly, the fabric sofas in the lobby and the second-floor restaurant were heavily stained – stains that were impossible to miss. Thirdly, the concrete wall leading from the second-floor elevator to the restaurant was heavily mottled, like a construction site wall.

The breakfast selection wasn't extensive, and items were spread out very haphazardly with no clear flow. Cereal was served in traditional Chinese ceramic soup bowls. For the two days we stayed, the breakfast was exactly the same.

On our floor, the carpet just outside the elevator had an odd, stuffy smell. The room size was decent, but the layout was strange. At night, getting out of bed to go to the toilet meant navigating past the TV area where there was a coffee table – if you weren't careful, you could easily trip. The bathroom light was either completely off or blindingly bright, very harsh on the eyes.

There's another Jiahsuan hotel across from this one, but it has a different name and owner. Including the Hyatt right by the lake, there are three Hyatt properties here, but the amenities are lacking, and it gets quite desolate at night.

There's a cafe by the lake, and apparently, a Coca-Cola exhibition hall is planned for the future. It's not too far to walk to Celebration Square, which is nice for a stroll.

The hotel is relatively close to the Planetarium, about a 15-minute walk.

Came to Dishui Lake to watch the fireworks. The hotel is very close to the lake, just a few minutes' walk away, and happens to be in an area with a good view of the fireworks. However, during the New Year's Day peak season, Hyatt Place Building A and Building B are different hotels with different parking lots, and many people, including myself, went to the wrong one. With so many people queuing already, queuing in the wrong place wasted time, which was definitely a bit frustrating. The front desk's handling capacity was limited, but their attitude was still good, and housekeeping was quick to deliver items. For less than 500 during peak season, the value for money was quite good, and having a kitchen to cook in made it even more economical. Overall, I was quite satisfied.

I've stayed here multiple times. The hotel is located in the bustling Chinatown area. While there are plenty of dining and shopping options nearby, this also drives up the room rates quite a bit. Breakfast is included, but the selection is limited and the same every day. They offer a complimentary shuttle service to LaGuardia Airport, but unfortunately, there's no shuttle for JFK. I particularly want to thank the Chinese driver; he chatted with us the whole way and provided excellent service. Seeing that I was with my elderly parents and child, he even helped carry our luggage all the way to our room. He also made sure to greet us at breakfast the next day.

hotel room is small (17 sqm), but practical. Included breakfast is a nice feature even though it is chaotic at times. Staff is super friendly and helpful, definitely a feature to mention. Room service a bit funky ... one day our soap (not even half used) was gone without replacement, one day only one shower towel, ... and one day a bottle of cleaning detergent was left in the room. The elevator logic would need some overhaul ... with 40+ floors and 4 elevators, it took sometimes up to 15min to catch an elevator (going down), and once inside and full it still stopped at every floor (some more clever logic - not the hotel's fault, but the elevator manufacturer's) announcing that it is full and people standing outside should wait for the next available one. 
Overall, even with the critical points mentioned, the expectations were met.

This hotel exceeds my expectations 💯 it was renovated, the staffs were very nice specially the bartenders who works in the restaurant on New Year’s Eve. The korean guy who helped me in the luggage was really nice as well. This hotel is just a less than 10 mins walk. They served good varieties of breakfast

We stayed here as a family of six. The location of the hotel, the cleanliness of the rooms, and the friendliness of the staff were all so good that we would like to stay here again. Although it is far from the city center, it was easy to get to the city center because there are three subway lines. Also, since it is close to the airport, it was easy to get to the airport on our last day. We can't complain that we had to pay $3 per bag to leave our luggage. Breakfast is just normal Western food.

Great hotel to stay in the heart of Manhattan with amazing city view! Room is not big, but has sofa and all what you might need. Very good breakfast, tea/water is available in the lobby 24 hours. We enjoyed our stay!

Hyatt Place

Columbus

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