Name: Hotel Fujita Fukui
Address: Fukui City, Japan
Rating: 8.6

Japan

Hakone

Fukui City

Indonesia

South Cikarang

Kosaka

Gotemba

The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿.

The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘.

The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨.

For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣

On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again.

The environment is great and the hotel is very new. However, it's a family-friendly resort, so there are many children. I thought it wouldn't be too noisy coming in September, but there were still kids crying while soaking in the hot springs. So, if you prefer peace and quiet, this might not be the place for you. The hotel service was good; I left something in the hotel fridge and when I called, they had Chinese-speaking staff. I explained the situation and picked it up the next day. Transportation is very convenient with many buses right outside. The hotel also has a free shuttle bus to Gora station.

As we booked quite late, the room we booked did not have in room shower.  When we checked in, the reception helped us to change to a room with shower. I appreciated they remember my request and tried their best to fulfil. Staff was nice, easy to communicate. Room and bedding were new and super clean. Other than 2 double beds, it provided an extra mattress for my son, giving us three a perfect restful stay of 2 nights. The breakfast was bakery with coffee / tea / orange juice, simple but definitely sufficient. Onsen was a bit small though and the hotel location was not clear. We entered the hotel phone number in the car’s GPS system but it brought us to another hotel. Since we got there at night, it took us sometime to locate the hotel. Opposite to the hotel was 蓬萊園，there was a beautiful garden inside which was good for morning walk.

First off, let me explain why I chose this hotel. A colleague highly recommended it. Her Japanese relatives had taken her there when she visited Hakone before, and she said it was mostly frequented by locals. After checking in, I found this to be true, so I booked it.

Now, about the location. It's right next to Kowakien. The bus stops in that area are all very close, with three stops within two to three hundred meters. You can take a bus from Hakone-Yumoto to Horaien, and the hotel is directly across the street. Buses run every 15 minutes, are very punctual, clean, and convenient. It's also very close to Ten-yu and Mori-no-yu, just a short walk away.

As for the service, it was absolutely impeccable. There was a handsome, glasses-wearing gentleman who spoke Chinese and had an incredibly good attitude. There was also a slightly plump Chinese lady who was very kind. After check-in, she even escorted us to our room and explained everything. Throughout our stay, everyone we encountered had an excellent attitude. They even meticulously explained our itinerary for the next day and proactively helped with our luggage. As my son said, ”They're genuinely good.”

Regarding the meals, I booked a half-board plan. Dinner started at 5:30 PM and was a Japanese kaiseki meal. I didn't realize at the time that some dishes could be swapped. My son was very hungry before eating, and we both pretty much finished everything. The wagyu beef was especially delicious. For breakfast, the staff asked us the day before what we preferred. My son chose the Western style, and I opted for the Japanese. The rice was delicious, and the salmon portions were generous.

About the onsen (hot spring baths): We arrived in the afternoon on our first day and immediately went to Mori-no-yu for a soak. The hotel provided free tickets, along with four arcade coupons. In the evening after dinner, we booked a private bath. Here's a note: I had read online that you could reserve private baths, but that's not actually the case. You need to check with the front desk, and if one is available, you can use it. You can't make reservations; you just have to wait. My son asked earlier and was told one would be free at 5:30 PM. We went at 6:20 PM after the previous occupants left. There are three private baths, and each session is an hour long – very comfortable! As for the main public bath, there's one indoor pool and one outdoor pool. I went early the next morning when no one else was there, so it was like having a private bath with an even better ambiance.

Cleanliness and the room: The room was very spacious with a balcony, offering views of lush green mountains and clear water. My son said the bed was very soft and comfortable. There was water provided, but no shower in the room itself. Although the hotel is older, it was very clean.

Overall, I was extremely satisfied. My son said he wants to go back again, but unfortunately, my wallet isn't quite ready for it!

The location is quite far from Ito Station, so you'll need the hotel's shuttle bus; otherwise, it’s a 20-minute walk. The room had a bit of an odor—not sure if it was from the tatami mats—so I had to open the window to air it out. However, there's a catch: the hotel is right next to the railway tracks, and passing trains are very loud, so you'll definitely need earplugs. The hot spring was decent. There are a supermarket and a Daiso nearby, so you won't go hungry.

On a side note: I left my contact lens case at my previous hotel and tried to buy one at the supermarket. The clerk said they only sold contact solution, so I ended up buying a large bottle that came with a free case. Later, I discovered that Daiso actually had lens cases on their own—I was devastated! 😂😂😂 Now I have to lug this huge bottle of solution around with me. Attached are two photos of the breakfast.

The breakfast and dinner are very rich, the private hot spring is very comfortable, the girl's service is very good, the environment is clean, overall it is a perfect score and I will come again.

Suitable for self-driving people to stay, the scenery outside the room is beautiful, but it was raining at that time and I couldn't go out to enjoy it. The house is large, the hot spring is good, and the breakfast is a surprise (I saw the comments before that it was sandwiches).

Front office counter staff are friendly and helpful. Although there are only two staff from Nepal can speak some simple English. 
Buffets breakfast priced at 1800 Japanese yen is value for money! Rooms are big and comfortable with space for big luggage. Hotel amenities are amazing. You even have choices of pillows! 

Front office duty manager Mr Oka-san was super helpful. He took the initiative to print out the train timetable for us without us asking ! I was truly impressed!

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