Name: The Centurion Sauna Rest & Stay Sapporo Male Only
Address: Sapporo, Japan
Rating: 9

Japan

Tokyo

Kobe

Sapporo

Izumo

Kurashiki

Nara City

Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay.

The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.

Location is perfect — only a 5-minute walk from the station, making it very convenient for getting around. I stayed for 5 nights and the accessibility was definitely one of the biggest advantages. The hotel is also next to a nice garden, which provides a pleasant atmosphere and a relaxing place to walk around. There are also plenty of shops, restaurants, and places to explore nearby, so the surrounding area is very convenient.

However, the room was very small, and considering the high price, I expected better value for money. While the location and surroundings are excellent, I believe there are other hotels that can offer a better overall experience at a similar price point.

This is a great hotel – very clean, hygienic, and tidy. They clean the rooms daily, and there are absolutely no unpleasant odors in the restrooms, showers, or bedrooms. You need to wear slippers in all areas of the hotel; if you don't have any, you can purchase a pair from the front desk. The location is excellent, very close to the subway station and other amenities. It has a common lounge area, a large public bath, and free, fast WiFi with a strong signal. The staff are very friendly and will even make your bed and change your linens and pillows daily (you can choose whether or not to have this service). The only minor drawback is that sometimes the air conditioning isn't turned on promptly, which can make it a bit warm. You can open the blinds 15% to help with ventilation. Overall, it's perfect for solo travelers.

As a frequent traveler to Japan, I'm quite familiar with Japanese hotels. While the room was small (which is typical for hotels in great locations), it cleverly featured bunk beds, and surprisingly, the beds were quite spacious. It was perfectly fine even with kids! The location is absolutely fantastic. As soon as you step out, there are tons of menus everywhere, and you can walk to anything you want to eat. Ueno itself is a place where you'll never struggle to find food, and personally, I think it's hard to go wrong – everything is delicious. You'll feel like your mouth and stomach aren't big enough! Although the price went up for the last two days, it was understandable given the season and crowd. After all, the location is the value. The photos below are from my previous visits, feel free to check them out and ask any questions! 🙋‍♀️

Not far from the subway station, which makes getting around very convenient. There are many restaurants downstairs. The service attitude was great, very warm and welcoming. The hotel was also very quiet. I would definitely choose this hotel again next time I visit Tokyo.

Every time I go to Tokyo, I always stay at this hostel because the location is super close to the station. There are lots of street food options and 7/11s around, plus they have a washing machine, dryer, and best of all, a sauna! 🤩

Location is absolutely perfect. Very well connected with 4 metros stations nearby. Room is bigger than average in Tokyo. Staff was helpful. They have small kids corner so our 5 year old can play a bit while we were waiting at reception. Lots of food options nearby, it is a busy area late night but we did not hear much noise. Rooms has windows however those are facing the wall of the next building and it is kind of dark even with curtains open. We stayed there initially for 4 nights and then decided to extend for another 2 night as we liked the place.

The location is very good, many shops & restaurant nearby the hotel.

The service is good. Unlucky, the lift was damaged in the first day when we check-in.  The staff is very helpful to send our luggage to our rooms by stair.  Work hard!!

The room temperature is high as the capacity of A/C is small in such a big room.

Both the hotel facilities and the guest room were exceptionally clean, making my stay incredibly comfortable. The front desk staff were consistently polite and friendly, leaving a great impression regarding their service.

Furthermore, I was pleasantly surprised to receive a complimentary upgrade from a semi-double room to a King room, which I truly appreciated. This thoughtful gesture made my stay even more spacious and relaxing.

On the other hand, while the amenities provided covered the basic necessities, I found them to be somewhat lacking compared to other hotels in the same price range. Nevertheless, my overall satisfaction was high, and I would definitely consider staying here again if I have the opportunity.

A very cozy hotel with wonderful breakfasts overlooking the bay and friendly staff. The rooftop offers a magnificent view. The onsen was pleasant. I recommend it. It was a bit tricky finding the exit from the train station, but the hotel staff gave us directions and we managed to find our way. There are a lot of steps when crossing the road, making it impossible with luggage...

I initially thought that staying in a hostel/capsule hotel like this would be a terrible experience, but it turned out to be surprisingly good. Of course, I booked it because it was cheap. During the peak season of the Snow Festival, it was significantly cheaper, even half the price of other regular hotels. So, even if the experience was bad, I could tolerate it, but it actually wasn't. Plus, I got to experience the local (northern) sauna culture, which was quite new for me, a southerner.

First, let's talk about the location. It's a straight five-minute walk from Susukino Station, and there's also a city tram stop right outside, so transportation is very convenient. Personally, I recommend taking the airport bus because you don't have to drag your luggage so far. In Susukino, it's naturally convenient for dining and shopping. There's a convenience store just across the street downstairs, basically solving most of your needs.

There are 4.5 floors of hotel accommodation, with over a hundred beds on each floor. When I went, it was the peak season of the Snow Festival, but the occupancy rate seemed to be only about half, so there weren't that many people near your bed. There might be occasional noise, but guests from all over the world are generally well-behaved and consciously control their volume during quiet hours. So, staying here is pretty much like a school dorm. If you can accept a school dorm, then this place should be fine too.

After staying, I realized that this place is essentially a three-in-one: accommodation is capsule (hostel) + internet cafe. You buy a bed, and the public area provides basic entertainment like comics. Showering is in a Japanese public bathhouse, which also has hot spring pools and a sauna area. I recommend that those who haven't been before should learn about the customs and etiquette in advance. The dining area is similar to an izakaya, operating from evening until 1 AM, offering basic staple foods and some drinks. The overall facilities and services are quite comprehensive, and I didn't feel any inconvenience during my four or five-day stay.

If you think the bed is expensive, there's a sneaky trick (prerequisite: you need to understand Japanese and the billing rules). You can use it like a Japanese public bathhouse, just like the locals do. Go in and select the 'day trip' (日帰り) option on the machine. Sometimes, the final bill will be cheaper than booking a bed. However, the downside is that you won't have a bed, and you'll have to find a place to spend the night in the dining area or public lounge on the 7th floor. If there are too many people, you might not find a place to rest. So, judge for yourselves. This trick is recommended for those who are more familiar with Japan.

Before staying, I saw some reviews mentioning two concerns, and now I'll address them based on my actual experience: First, female staff passing through the changing area outside the bathhouse. I did encounter this two or three times. I guess the front desk and dining staff took the stairs to the dining area to save elevator waiting time. They also tried to keep their heads down and avoid looking, so I personally don't mind. If you do, then I suggest you consider not staying here. Second, the air conditioning is kept at 18-20 degrees Celsius (64-68°F), which was perfect for me. After all, it's below zero outdoors, and too large a temperature difference can be uncomfortable.

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