Name: The Centurion Sauna Rest & Stay Sapporo Male Only
Address: Sapporo, Japan
Rating: 9.1

Japan

Tokyo

Kobe

Sapporo

Izumo

Kurashiki

Nara City

Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay.

The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.

A hidden gem in the city that's become my go-to healing haven! I could stay at this hotel countless times!

I stumbled upon this treasure on a business trip, and it immediately landed on my 'Priority Business Trip Hotels' list 📝 I absolutely have to rave about it!

As soon as I got out of the car, a bellhop proactively helped with my luggage. The moment I pushed open the lobby doors, I was instantly charmed – the aroma was a subtle citrus, not overwhelming or pungent, and the background music was gentle jazz. Even the few minutes spent waiting to check in felt leisurely, a stark contrast to the crowded, chaotic feeling of other hotels 😌

My room was an even bigger surprise! The floor-to-ceiling window overlooked the city's central park, and in the evening, I watched the sunset paint the clouds a honeyed hue. After turning on the lights at night, the lighting was a soft, warm tone, not at all harsh. The bedding was just the right firmness; lying on it felt like sinking into a cloud. I'm usually someone who struggles to sleep in new places, but last night, I fell asleep the moment my head hit the pillow, and a huge chunk of my travel fatigue just melted away 🌙 The bathroom had a separate wet and dry area, and the toiletries had a subtle woody scent. The shower pressure was great, and the hot water came out super fast, leaving me completely relaxed after my shower.

Breakfast exceeded expectations too. The freshly made wontons were plump and generously filled, the freshly ground coffee was incredibly aromatic, and even the fruit was neatly cut and arranged, truly fresh, not like those wilted fruits that have been sitting out all day 🍉

The detail that touched me the most was that the front desk knew it was my birthday (I mentioned it when filling out my check-in info). That evening, they sent up a small box of handmade cake and a handwritten card. The handwriting was a bit wobbly, but it was incredibly warm and heartfelt. This kind of thoughtful, understated care is a hundred times more pleasant than flashy marketing.

The value for money is truly excellent. It's perfect for both business trips and a quick weekend city getaway. I've already recommended it to colleagues who travel frequently in my department. Next time I'm in this city, I'm definitely staying here again! 👍

The location is super convenient; as soon as you step out of the hotel, you're surrounded by all sorts of restaurants and convenience stores. The room itself was very clean and comfortable, well-equipped too. The staff were really friendly and helpful, always ready to answer any questions. Highly recommend this place, I'd definitely come back!

This hotel is conveniently located near Ueno Station. As it's a capsule hotel, there might be some inconveniences, but it's well-maintained. The hot spring is a definite plus.

Extremely convenient location to multiple lines of subway/train.  The hotel sits in the middle of a neighborhood of restaurants.  Staff were friendly, helpful, and spoke English.  The department store integrated with the subway station is an excellent place to pickup drugstore items at equal or lower prices.  Even though I find the carpet in our room could be cleaner, the multi-purpose air filter makes the stay more comfortable than other hotels with cleaner carpet.  Would stay there again.

The front desk Myanmar guy intentionally gave me some hard time telling me my English name is different from my legal name which is funny. I came to this hotel 2months ago it was the same guy who check me in and he even mentioned he recognized me but giving me hard time at check in which is something I don’t get?! 

The dryer is extremely dirty. 

One Japanese mid age female front desk came over to our room being pushy for checking out saying she will charge us more money after 11:15pm. 

The late checkout charge didn’t notify at the time of checkin  

This hotel is overall in a really old condition. The floor carpet is wear out

Every time I go to Tokyo, I always stay at this hostel because the location is super close to the station. There are lots of street food options and 7/11s around, plus they have a washing machine, dryer, and best of all, a sauna! 🤩

The room is big, and we can put down three big and three small suitcases for our family of three, and there is still space. The location is good, and it is close to Shibuya, Shinjuku, Omotesando, or Ginza, which is why we chose this hotel. There are many restaurants downstairs, and there is an automatic orange juice machine on the right hand side of the door, 350 yen a cup. You can pay with Alipay QR code or cash. The first thing I do every morning when I get up is to buy orange juice.

This hotel is about a 2-minute walk from Sannomiya Station.
The entire hotel, including the rooms and hallways, is clean and stylish.
The elevator hall is on the first floor, and the lobby and front desk are on the second floor. There's a key box inside the elevator for check-out; you just drop your card key in, and you're done.
Only toothbrushes are provided in the guest rooms as standard. Anything else you need, like coffee or combs, you pick up yourself from the lobby. There's also a used towel collection box in the hallway, which shows they're working to cut costs on amenities and labor. I strongly agree with this concept. However, when you get into the elevator from the lobby, the front desk staff bows deeply until the elevator doors close. It's like what you'd see at a high-end Japanese restaurant or a salon. I felt a disconnect in their concept just there. I'd like to stay here again.

A very cozy hotel with wonderful breakfasts overlooking the bay and friendly staff. The rooftop offers a magnificent view. The onsen was pleasant. I recommend it. It was a bit tricky finding the exit from the train station, but the hotel staff gave us directions and we managed to find our way. There are a lot of steps when crossing the road, making it impossible with luggage...

Convenient check-in: Very convenient, close to Susukino subway station with a FamilyMart downstairs.

Safety: The entire hotel spans from the 3rd to 8th floor. You'll need to check in at the front desk on the 8th floor, then transfer to an internal elevator to access rooms on other floors.

Facilities: All facilities are very comprehensive, including a restaurant, public bath, entertainment, and a library.

Hygiene: Clean and tidy, with private areas. I recommend booking a room type with a private space.

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