Name: Austria Trend Hotel Congress Innsbruck
Address: Innsbruck, Austria
Rating: 8.9

Austria

Vienna

Salzburg

Innsbruck

Graz

The front desk service was very warm and welcoming, and both check-in and check-out were a breeze. The room was really spacious, probably one of the largest I've stayed in across Europe. It's about an 18-minute walk to the main train station, and the nearest metro/bus stop is just a 4-minute walk away. Compared to prices in the city center, this hotel offers excellent value for money. (The photos are irrelevant, just here for points.)

Stayed at Austria Trend Hotel Europa Wien for two nights. Overall impression:

Pros:
	•	Excellent location — right on the pedestrian street and only a 3-minute walk to St. Stephen’s Cathedral. All major attractions within the Inner Stadt are within easy walking distance.
	•	The double bed actually consists of two separate mattresses, so you won’t disturb each other during sleep.
	•	Two separate duvets provided, which is convenient.

Cons:
	•	The room had a musty smell upon entry; I had to open the window to air it out.
	•	Since the hotel faces the pedestrian street, it’s extremely noisy — crowds during the day, drunk people shouting at night, and in the early morning hours, street sweepers and sanitation workers make it impossible to sleep.
	•	If you close the window to block the noise, the room becomes very stuffy because the bathroom ventilation doesn’t work at all.
	•	The bathtub design is awkward, with mold visible on the tiles. No matter how carefully you shower, water still splashes onto the bathroom floor.
	•	The toilet flush is weak and can’t even handle toilet paper properly.
	•	The carpet is dirty, and the fabric chairs are stained as well.

For a hotel charging over €200 per night, guests deserve a cleaner and more comfortable room environment.

I  booked a triple room for 3 adults and first I was given a room with one bed only, so, was forced to to get back to the reception with all the things and then they gave me a room with 2 beds and a smaller folding bed. Please pay attention, that they call 15m room - ”triple”.
Also, instead of proper door to the bath room, there was a sliding glass door with a hole instead of a handle which didn't provide any privacy.
All the facilities were very low, like for small kids, shower cabin is extremely small, no toiletries.
Poor pillows, bad matrasses. 
To switch AC on/off you have to call to the reception.

The hotel interior is very nice, but the location is quite far from the city center and the surroundings are a bit desolate. However, transportation is still very convenient, with a tram station and an express rail station nearby.

The hotel's location is fantastic, right next to the subway, light rail, and a bus terminal, and only a 30-minute drive from the city center. Schönbrunn Palace and the zoo are just across the street! The hotel grounds are beautiful, like a castle with its own garden. The room was quite spacious with a vintage decor, but the bed was too soft for a good night's sleep. Be aware that for environmental reasons, the hotel doesn't provide disposable toiletries or slippers. Also, towels are only replaced if you leave them on the floor.

It was the cleanest hotel i’ve ever been, the staff are so cool and helpful the rooms are beautiful, the location is up hill in a beautiful place but it’s 45min bus ride away from the city. But the bus comes to the hotel interance. It was totally worth it.

The room was quite clean, and parking was free. Overall, it was good. The only downside was that there was no in-room phone to call the front desk. I had to use my personal mobile phone to dial a specific number to reach them, which was a bit inconvenient.

Hygiene: Clean.
Facilities: The room is relatively new and the decoration is OK.
Service: The front desk is friendly, check-in, check-out and luggage storage are all smooth.
Environment: Very close to Schönbrunn Palace, very convenient to walk to. There are some restaurants and small shops downstairs and nearby, but they are basically closed on Sundays, so you need to plan your Sunday arrangements in advance.

It is a little far from the subway station, so it is not particularly convenient to carry a suitcase, but it is acceptable considering the price and the proximity to Schönbrunn Palace.

Had a very wonderful stay at Austria Trend Hotel Europa. The staff professionalism in handling my request on the room and also manage to deal with the issue regarding the Salzburg Guest Mobility Ticket on the day of arrival is a plus point before even my check-in.

Allow up to 12pm to check out also allow flexibility for me to do some last sightseeing of the City before leaving. Overall I am very satisfy with my stay and do not regret my selection of choosing this hotel.

Austria Trend Hotel Congress Innsbruck is conveniently located about ten minutes from the bustling Altstadt. Bus stops are situated just outside the hotel, and the funicular station is right at the doorstep, making it very easy to get around. There is also a supermarket next to the hotel, which is convenient for picking up snacks or drinks.

We arrived at around one in the afternoon, before the official check in time. The hotel allowed us to store our luggage, which gave us the freedom to head out and explore. When we returned later in the evening, the check in process was smooth and efficient, and we were assigned a room on level two.

The room was large and spacious, with ample space to relax. There were chairs and a table, which made it comfortable for resting after a long day out. The bathroom was equally spacious and came with a bathtub. The bed was comfortable, although the pillows were a little too soft for our preference. Also, the footsteps from the room above could be heard but remained quiet during silent hours. Housekeeping and towel changes were done daily.

Overall, the hotel offered great comfort and excellent value for money. It was a very pleasant stay and a solid choice for anyone visiting Innsbruck.

Austria Trend

Columbus

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