"Good service - did not experience food"

"The entire staff could not have been friendlier, always a smile and a greeting. Unfortunately the weather did not cooperate so we do not get a chance to use pool or sit outside at Tiki bar at night but it looked great. Only one negative was they were out of Landshark beer which is an inventory fail at a Margaritaville branded property."

"Great customer service. Visiting family"

"Dissatisfied Our rental car was parked in the parking space in front of the hotel and was scratched intentionally"

"Clean and comfortable, staff with good service attitude."

"A decent and charming hotel! But my experience was a mixed bag! We chose it for its beautiful location, and the view from our suite window was indeed stunning. The front desk staff were very pleasant! As soon as we checked into our room, I decided to sit on a chair on our balcony and fell off it because the leg was rotten and the chair collapsed. It's clear no one is maintaining the furniture. Of course, they replaced it with another one, but the impression was already spoiled. Slippers and a bathrobe were missing. There was also no complimentary water in the room, although there was a coffee machine and tea. But what's the point if there's no water to make them with? Another big downside was the noisy ventilation system in the room, which couldn't be turned off on the entire 7th floor, and my husband couldn't sleep because of it. He woke up at 3 AM, called reception, and asked them to somehow fix the issue, but they told him it couldn't be turned off. He then asked for earplugs, but they didn't have any either. So he couldn't sleep properly for the rest of the night. Considering we were only staying there for one night, it was really depressing! On the plus side: there was a great rooftop restaurant and bar at the top of the hotel, and we really enjoyed that spot. We recommend spending time there at sunset. And this hotel is dog-friendly."

"Bien 👍"

"Poor hygiene, too many people"

"The hotel is close to the interstate and you can hear it. There are truck parking spaces in the immediate vicinity. The drivers hang around in the evenings. That may be a bit unsettling for some people. During our stay, 60 new windows were delivered. Probably to reduce the noise level in the room. The hotel's furnishings are showing their age. In my opinion, the carpets in the hallway urgently need replacing. They are simply disgusting. There is nothing to complain about in terms of cleanliness. The breakfast is typically American. Nothing special. The cornflakes were of poor quality. Breakfast ends at 9 a.m. punctually. After that, there is nothing else. The friendliness of the staff is OK. The elevator is old and rickety."